Book Avis car rentals in Murrieta

Reviews for Avis in Murrieta

Recent reviews

Traveler rating

Excellent

11

Good

0

Okay

1

Mediocre

7

Poor

0

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car availablepick up and drop

car was cleandrop off location

get the carfriendly staff

8.0

Pros:yes quick response No waitingCons:Cleanliness of the vehicle, windows and interior where dirty' also car head No GasReviewed 12 Feb. 2021

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3.6

Cons:They took my insurance deposit out of account and i havent received it back,and that was a week agoReviewed 21 Aug. 2020

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9.6

Cons:A little hard to find, but great staff quick check in and outReviewed 29 Oct. 2019

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10.0

Pros:The car we reserved was not available. But we were provided with a significant upgrade at no extra cost. The sales person was very accommodating! Very pleasant person!Reviewed 19 Nov. 2018

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2.0

Worst expirence with a rental car agency everCons:I reserved a premium car (Impala) however when I got to the office they did not have the car I reserved. I had even had a confirmation of the rental but the had no other cars except a Jeep which could not even hold over 2 small suitcases in the back. Both agents claimed to be the supervisor and when a 3rd employee showed up she said everybody in the office was a supervisor. Receiving a confirmation made no difference to them. All 3 employees were rude and obnoxious and had attitudes. Not even a sorry from them. Cost me and family and extra hour and a half to locate another car rental and Enterprise took wonderful care of us in 10 minutes we were on our way. Never again will Avis ever get our family's business.Reviewed 9 Oct. 2018

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5.6

Office Closes at Noon on Sunday, no one told meCons:The office closes at noon and nothing in my emails from Avis told me so. I only discovered it while driving there. Called to tell them I would be ~5 minutes late and they would not wait. I got there and the place was locked up but they were still inside, and refused to help me.Reviewed 9 Jul. 2018

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10.0

Pros:Pick up and drop off was super easyReviewed 6 Jul. 2018

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2.4

Pros:NothingCons:Car still had trash in itReviewed 8 Oct. 2017

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9.6

Pros:the price!!Cons:was all good.Reviewed 7 Sep. 2017

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10.0

Pros:Great quick friendly service.Reviewed 3 Sep. 2017

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10.0

Good experiencePros:The girl who helped me at drop-off was also nice and helped me sort out a rate issue very efficiently and without a fuss (the automated system wanted to charge me twice the quoted rate - once the issue was resolved my rate was actually slightly less than the quote). The location was convenient and I appreciate Avis having lots of locations in the smaller places, making a one-way rental much more feasible.Reviewed 26 Aug. 2017

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2.0

Epic Rental FailPros:There is nothing to like when you don't have a car for my reservation. You do ONE thing, rent cars, and you couldn't even do that. Fail.Cons:BOTH locations in the town (Murrieta/Temecula, CA) could not accommodate a reserved car. Excuse, WE ran out of cars. Yes, just like the Seinfeld episode. As I sat and watched people return cars I was flabbergasted that the clerk at the counter WOULD not offer to make it right. She said she had an SUV but it would be full price. Every other rental company that I've dealt with over the last 30+ years has always offered to upgrade the vehicle if the one reserved is not available. I even offered to pay double my reserved rate for the SUV and was turned down. Which is good I suppose because I will never spend another dime with AVIS.Reviewed 17 Aug. 2017

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• Has the Avis rental car policy in Murrieta changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• What is the most popular rental car from Avis in Murrieta?

  Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Avis in Murrieta.

• How many car rental locations does Avis have in Murrieta?

  Avis has 1 rental location in Murrieta. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes