Pros:Good value on the car, which I only needed for one short one-way driveCons:The drop-off. I showed the employee my FULL fuel tank and he said "Don't worry about it, the car is linked so the system will know." He also didn't provide me with a receipt at that time. When I received the receipt by email 20 minutes later while sitting at the gate, it said the tank was only 7/8 full and I was being charged an extra $19+! Avis customer service says they will reverse the charge after I told them the name and number of the gas station and the dollar amount paid for gas, three minutes before I turned in the vehicle; but I haven't seen the charge reversed yet. Who has time for this?Reviewed 15 Dec. 2020
review from
6.0
SurprisePros:Easy, quick process.Cons:Rep had to walk out to car to check mileage and gas.... luckily there wasn’t a line.Reviewed 23 Nov. 2017
review from
10.0
Pros:I like big cars, because I am a big person. The last time I rented, it was a Chevy Malibu, as full size. Well, I had a time getting in and out of that thing. So from now on I want to know for sure that it is a big vehicle. Thanks for the good service, and fine automobileCons:One of the rear seats was unmanageable, for what reason I do not know. The saving grace was that the van was large enough that it didn't matter. We had plenty of room for all of our luggage. My wife takes enough luggage for a week to be gone for two days. Oh well, I had a plenty myself. Anyway, we were exceedingly pleased with the Chrysler Town and Country......RAHReviewed 1 Mar. 2016
review from
5.6
Itinerary ChangeCons:My flight was cancelled therefore I had to drive to an alternate airport. Avis charged me $250 for my drop off location change.Reviewed 17 Feb. 2016
review from
Other car rental agencies at New Bern Simmons Nott Airport scored