2.0
Waiting times for my car was a bit ridiculous. Took more than an hour.Reviewed 19 Sep. 2023
review from![kayak]()
2.0
Car looked like it was stolen. Paint stains and scratches all over. Dirty inside. “Surprise vehicle” was a scam. They basigave the shittiest most fuel-guzzling truck so that “for just $10 a day I could upgrade to a Corolla.” The attendant checking me in even had a script about how that would save me more than $10/day on gas and was shocked when I declined. Entire thing felt scammy. Drop off was a mess. Dozens are cars lined up with nobody to scan vehicles in. Was told that they would check me in and email receipt and I still haven’t received anything. Tried calling multiple times but phone just rings with no answer. Emailed for support and have not received anything back. Would not recommend to anyone.Reviewed 17 Sep. 2023
review from![kayak]()
2.0
Completely ruined start of our vacation. I had a reservation and even checked in online with Avis before our flight, supposedly securing the rental with my credit card. When we landed at midnight and went to the car rental shuttle the buss pulled up and a man saying he was the manager met us at the door saying there was no reason to go to their lot, be ause corporate had rerouted their cars and they had no cars at all on their lot. He said they would be restocked with cars by 4am and we could come by after that. We ended up paying for an extra night in a hotel (since we already had paid for the one we couldn't get to) and then getting a car in the morning, which made us miss half a day of our vacation. When we got there in the morning there was a huge lot full of cars. I don't believe for a second that they all showed up that morning at 4am. I certainly will be going elsewhere to get a car from now on if that is how they operate.Reviewed 23 Jul. 2023
review from![kayak]()
2.0
Line was way too long - would have taken well over an hour- so we had to bail and Uber to our destination. Heard the same from others who have had the same problems at RDU Avis. Won’t go back.Reviewed 15 Sep. 2022
review from![kayak]()
2.0
Improve the pickup process ! Awful, over one hour in line to pick up the car.Reviewed 15 May 2022
review from![kayak]()
10.0
beautiful car and easy check inReviewed 16 Apr. 2022
review from![kayak]()
8.0
Very expensiveReviewed 3 Apr. 2022
review from![kayak]()
10.0
Helpful to know where the nearest gas station to the airport was located. I had to go back 3 miles to gas up.Reviewed 31 Jan. 2022
review from![kayak]()
10.0
There was a bit of a wait upon arrival to get the vehicle, however registering via the AVIS website saved me tons of time. So, when my turn came up, I was in the vehicle and on my way, rather quickly. I also think it is great that I was able to earn AA miles for the rental. The partnership is much appreciated.Reviewed 4 Jan. 2022
review from![kayak]()
2.0
Liked the fast drop off at dca. Car was one way and full of smoke. Even with all the windows down the smell was overpowering. We took multiple breaks to limit my pregnant wife's exposure. For a 120$ a day rental the vehicle was old, abused, and unclean.Reviewed 16 Nov. 2021
review from![kayak]()
2.0
According to Kayak the total was supposed to be under $300. We got to Avis and they charged us over $700Reviewed 22 Oct. 2021
review from![kayak]()
3.9
Had to wait over an hour to get vehicle at RDU. I am a female traveling alone. It started to rain heavily. Turned on the windshield wipers and the drivers side wiper was barely on the arm. Had to pull over 3 times to try and reattach. Then stopped for gas...the interior of fuel compartment was all cracked and moved when I put nozzle in. Pumped until it automatically stopped. Stopped pumping as concerned about the cracked and moving gas compartment. I was then charged for .6 gallons of gas!!! Told the guy about wiper when I dropped car off...he said the wrong wiper was on car. I could have gotten into an accident due to their negligence.Reviewed 17 Oct. 2021
review from![kayak]()