2.4
Cons:They didn't have the car we requested and couldn't put us in any of the several other cars that were in their lot. We ended up renting from someone else.Reviewed 24 Mar. 2019
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7.2
Pros:Price was greatCons:Very long lines and slow service - wasted about an hour and half to get to my car.Reviewed 18 Feb. 2019
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8.0
Pros:Easy pickup process even if long lines. Car was spotless and in good shapeCons:Confusing drop off processs and location made airline checkin tighter than expectedReviewed 13 Mar. 2018
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9.6
Cons:Very long wait to pick up car.Reviewed 11 Mar. 2018
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10.0
Service at deskPros:The member of staff at the Avis rental desk at KEF airport was fantastic, great knowledge and really friendly The speed of service was also far quicker and felt streamlined in comparison to elsewhereReviewed 16 Nov. 2017
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2.8
Watch out for the insurance upsellPros:car was okCons:High pressure insurance upsell. Make sure you arrange extra insurance coverage with online booking company. Cars and repairs are extremely expensive in Iceland, this Avis is will get you for the smallest scratch and change you the most they can - according to the pushy counter clerk.Reviewed 10 Oct. 2017
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6.4
The pick up process was extremely slowCons:The line to pick up the car was long and moved very slow. It took us about an hour and 20 minutes to get through it. The person helping us tried hard to sell us on the extra insurance coverage by trying to scare us into buying it even though I already had purchased protection from a third party. The entire check in/ pick up process was very frustrating. After that, the car was fine and the drop off process was flawless.Reviewed 4 Oct. 2017
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6.8
Bad airport for rentingCons:Terrible pickup and return experience.Reviewed 30 Sep. 2017
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7.6
Very expensive for the size of carCons:I reserved a Volkswagen and got an under powered Hyundai!Reviewed 5 Aug. 2017
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8.8
Good Price in IcelandPros:The price was lower than competition in Iceland. The car was in good shape. The price quoted was the price paid, no extras. You can walk from the airport counter to the parking lot to get your car (in Iceland).Cons:The line at the counter was too long and we waited, and waited and waited. The car we thought we were renting was not available.Reviewed 18 Jul. 2017
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3.2
CDW RipofgCons:I bought CDW from the link on the kayak website where I rented the car. I was told by Avis in Reyjkavic they would not honor this policy so I had to bu another policy from Avis. Waited in line over 1 hour to pick up car.Reviewed 15 Jun. 2017
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8.0
Pros:easyCons:nothingReviewed 31 May 2017
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