5.2
Pros:Staff in Iceland was helpful.Cons:I booked a SUV (Jeep Wrangler or equivalent) and when I arrived I found out that my reservation was for an economy car (Mazda CX-3). I was mislead by Kayak /Dollar, if I had know that for the price I was getting economy instead of SUV, I would not have booked.Reviewed 15 Aug. 2019
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9.6
Pros:The staff were great.Cons:It can take a little while to pick up -it gets busy when several flights come in at once. But that's understandable.Reviewed 15 Aug. 2019
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9.2
Cons:We needed a car for 27 hours, but there was no way to adjust an booking (online or in person) to charge anything less than a full 48 hour rental.Reviewed 2 Jul. 2019
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6.8
Pros:friendly staff. efficient airport p/u & d/o. additional options such as hotspot were a life saver.Cons:costly & mandatory insurance purchase should be better disclosed on booking.Reviewed 22 May 2019
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10.0
Pros:Reasonable rates and extremely helpful staff. Highly recommended.Reviewed 21 May 2019
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7.6
Pros:Drop off was easy.Cons:System was down when we picked up car. Also, the car seemed like it had not been cleaned in a while, and seemed old for a rental car fleet..Reviewed 20 May 2019
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8.8
Pros:The Peugot 9(really 7) passenger van was super with a torquey diesel. Got an off the beaten path tip when checking in, visited a great waterfall valleyCons:Gas gauge was 1/8 down when rented, took picks and brought it back at same. A little huffiness but we prevailed. Laughable stickers in the van about no food and drink, really? The walk is shorter than it looks, wait NOT for the bus that runs infrequently.Reviewed 15 May 2019
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10.0
Pros:Friendly staff and ended up with a brand new vehicle which was a nice change in pace after a bad experience with Hertz during our previous 5 days using a rentalCons:Checkin/checkout could have been faster but 15-20 minutes wasn’t bad at allReviewed 10 May 2019
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9.6
Pros:Staff in KEF was very helpfulReviewed 23 Apr. 2019
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10.0
Pros:Easy to find and no hasslesCons:Arrival was a little slowReviewed 6 Apr. 2019
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8.0
Cons:The car was fine, however when I booked I specifically wanted a 4WD vehicle because of the winter roads in Iceland, so I booked a car that said Jeep Wrangler or similar. We were given a Mazda CX3. That is a smaller AWD vehicle. The only reason I accepted it was that it did have snow tires on it.Reviewed 31 Mar. 2019
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6.8
Pros:Easy drop-off with a key drop (but Reykjavik city location very hard to find). But pick-up took a very long time. Staff was friendly and helpful, but the process seemed disorganized and overly complicated.Reviewed 24 Mar. 2019
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