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2.0
Cons:Forgot to send us transport to the airport from the return spot. I reminded them by email per time of returnReviewed 4 Jul. 2021
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10.0
Pros:Staff were very friendly. Perfect English. Coffee in waiting area.Cons:Was all good.Reviewed 4 Jul. 2021
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2.0
Pros:Car was fine.Cons:Location at KEF is wrong on Google maps. Long process to return car. Agent at office bullied me into signing a claim for a small windshield nick totaling $1700 USD – DO NOT USE THIS AGENCY.Reviewed 30 Jun. 2021
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8.0
Pros:Dollar Staff was very friendly ands helpful.Cons:Information on getting from airport in Reykjavik to the rental location. It was VERY confusing and unclear.Reviewed 28 Jun. 2021
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6.8
Pros:The staff member was nice and once we were able to finally see someoneCons:The rental system needs to be cleaner, having an individual walk out to the car is rather slow since then you loose a agent and leave people waiting way to long (we waited an hour and a half.Reviewed 25 Aug. 2019
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5.2
Pros:Staff in Iceland was helpful.Cons:I booked a SUV (Jeep Wrangler or equivalent) and when I arrived I found out that my reservation was for an economy car (Mazda CX-3). I was mislead by Kayak /Dollar, if I had know that for the price I was getting economy instead of SUV, I would not have booked.Reviewed 15 Aug. 2019
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9.6
Pros:The staff were great.Cons:It can take a little while to pick up -it gets busy when several flights come in at once. But that's understandable.Reviewed 15 Aug. 2019
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9.2
Cons:We needed a car for 27 hours, but there was no way to adjust an booking (online or in person) to charge anything less than a full 48 hour rental.Reviewed 2 Jul. 2019
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6.8
Pros:friendly staff. efficient airport p/u & d/o. additional options such as hotspot were a life saver.Cons:costly & mandatory insurance purchase should be better disclosed on booking.Reviewed 22 May 2019
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10.0
Pros:Reasonable rates and extremely helpful staff. Highly recommended.Reviewed 21 May 2019
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7.6
Pros:Drop off was easy.Cons:System was down when we picked up car. Also, the car seemed like it had not been cleaned in a while, and seemed old for a rental car fleet..Reviewed 20 May 2019
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8.8
Pros:The Peugot 9(really 7) passenger van was super with a torquey diesel. Got an off the beaten path tip when checking in, visited a great waterfall valleyCons:Gas gauge was 1/8 down when rented, took picks and brought it back at same. A little huffiness but we prevailed. Laughable stickers in the van about no food and drink, really? The walk is shorter than it looks, wait NOT for the bus that runs infrequently.Reviewed 15 May 2019
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