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Canada to Reykjavik Keflavik Intl Flight Information

Flights Arrive in Reykjavik Keflavik Intl
Flights Depart from Canada
Flight Price C$ 261
Airlines WOW air, Icelandair, Delta, Lufthansa, Air Canada

Top Tips for Finding Cheap Flights to Reykjavik Keflavik Intl

Looking for cheap airfare to Reykjavik Keflavik Intl? 25% of our users found round-trip tickets to Reykjavik Keflavik Intl for the following prices or less: From Toronto C$ 302, from Montreal C$ 340, from Vancouver Intl C$ 378
Book at least 2 weeks before departure in order to get a below-average price.
High season is considered to be January, February and December. The cheapest month to fly to Reykjavik Keflavik Intl is January.
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FAQs - Booking Reykjavik Keflavik Intl flights

How long is the flight to Reykjavik Keflavik Intl?

Flights from Edmonton 6h 27m
Flights from Montreal 5h 26m
Flights from Vancouver 7h 35m
Flights from Toronto 5h 57m

What is the cheapest flight to Reykjavik Keflavik Intl?

The cheapest airline ticket to Reykjavik Keflavik Intl from Canada in the last 72 hours was C$ 261 round-trip on the route Toronto to Reykjavik Keflavik Intl. The most popular route is Montreal to Reykjavik Keflavik Intl and the cheapest ticket found on this route in the last 72 hours was C$ 280 round-trip.

Which airlines fly to Reykjavik Keflavik Intl?

In general from Canada, Icelandair, WOW air and Air Canada fly the most to Reykjavik Keflavik Intl. The most popular route is from Montreal, and WOW air, Icelandair & Air Canada fly this route the most.

How far is Reykjavik Keflavik Intl Airport from central Reykjavik?

Keflavik Intl Airport is 38 kilometres from the centre of Reykjavik. View on Map.

Book Cheap Reykjavik Keflavik Intl Plane Tickets

(Round-trip)
Airports
Origin
Québec City
C$ 748
only
C$ 748
Vancouver
C$ 606
only
C$ 606
Calgary
C$ 706
only
C$ 706
Montreal
C$ 261
only
C$ 261
Halifax
C$ 599
only
C$ 599
Toronto
C$ 261
only
C$ 261
C$ 621
only
C$ 621
Destination
Reykjavik
C$ 261
only
C$ 261
Wed, 17 Oct
YYZ
Toronto Pearson Intl
KEF
Reykjavik Keflavik Intl
5h 45m
Thu, 25 Oct
KEF
Reykjavik Keflavik Intl
YYZ
Toronto Pearson Intl
6h 15m
C$ 261
Trip: 9 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 29 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
YYZ
KEF
Mediocre 3.6

You get what you pay for... still the cheapest way to travel to Europe

Crew is very unwelcoming and cold. Won't even serve you a glass of water without making you pay. Aircraft is extremely cheap (had a broken back rest and crew didn't do anything) and very short leg space. Will try to make you pay for personal items even if barely off size (e.g. backpack with rigid frame). No entertainment and food is very limited and crazy expensive.

YYZ
KEF
Mediocre 2.0

I was flying from Amsterdam with a connecting flight in Iceland To my final destination Toronto, The morning of the flight I received a text message from WOW air as well as an email informing me that the flight has been delayed by an hoir, When I got to the Iceland to catch my next flight, the gate was closed, I called them a few times waiting on the line for 30 minites each time for their assistance, finally when they pocked up the phone they said they were mot responsible !!! Garbage company, stay away from these scammers

YYZ
KEF
Mediocre 2.6

Nothing

Very unconfortable flight. They refuse to provide you even a glass of water for medication. Toiletscin the airplane ran outvof water. Very cramped carry on luggage area.

YYZ
KEF
Mediocre 3.0

Nothing. Cabin crew were good looking. The captain actually spoke English!

Cabin crew were very rude and stuck up. Food tasted very average considering it's non paid for. You have to pay for any bag that's bigger than a Laptop case. Layout of the aircraft makes you want to crawl out of your skin. Even water isn't included in your flight ticket! Airport.. Wow. Horrible

YYZ
KEF
Excellent 10.0

So long as you understand what is provided, what is not provided, what is available as an 'extra', and plan accordingly, then this is (and was) a great service.

I was all great.

Wed, 31 Oct
YUL
Montreal Pierre Elliott Trudeau International
KEF
Reykjavik Keflavik Intl
5h 30m
Sat, 10 Nov
KEF
Reykjavik Keflavik Intl
YUL
Montreal Pierre Elliott Trudeau International
5h 50m
C$ 261
Trip: 11 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 13 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

SXF
KEF
Good 6.3

Seats are too small

YUL
KEF
Mediocre 2.0

/

Cancelled flight 3h before departure, no news from them for 30 hours and then I could reach them on the phone (with a number nowhere to be find on their website but that a women gave me) and they tell me that the next available flight is 7 days (!!!) days later. I had to buy another flight by myself full price and I still have no news of them for a refund... Worst company ever, if there is a problem you are in deep s***... I won’t ever take them again

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

Mon, 19 Nov
YUL
Montreal Pierre Elliott Trudeau International
KEF
Reykjavik Keflavik Intl
5h 30m
Tue, 4 Dec
KEF
Reykjavik Keflavik Intl
YUL
Montreal Pierre Elliott Trudeau International
5h 50m
C$ 261
Trip: 16 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 13 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

SXF
KEF
Good 6.3

Seats are too small

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

YUL
KEF
Mediocre 2.0

/

Cancelled flight 3h before departure, no news from them for 30 hours and then I could reach them on the phone (with a number nowhere to be find on their website but that a women gave me) and they tell me that the next available flight is 7 days (!!!) days later. I had to buy another flight by myself full price and I still have no news of them for a refund... Worst company ever, if there is a problem you are in deep s***... I won’t ever take them again

Thu, 4 Oct
YHZ
Halifax Intl
KEF
Reykjavik Keflavik Intl
4h 15m
Thu, 11 Oct
KEF
Reykjavik Keflavik Intl
YHZ
Halifax Intl
4h 35m
C$ 599
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 4 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
ZRH
KEF
Mediocre 2.0

Late flight. Both flights smelled of latrines. Charge for one checked back one way was 99.00. Flight attendant rude and said no vegetarian meals were available to purchase and I ordered within 10 mins of taking off. First she ignored me, even though she was talking to passenger next to me. I waited and she skipped right over me to next row. I had to press overhead light to get her attention. No veggie wrap available and I was told the vegetarian soup actually had chicken. No food is available otherwise on Iceland air flights. We almost missed our connection and flight crew didn’t even let us off plane before others who didn’t have tight connection. Husband was assigned a seat that didn’t exist on plane. Landing was the worst ever, came in on two wheels—all passengers were groaning. I travel a lot and will never choose Iceland air again.

YYZ
KEF
Okay 5.3

No food goingacross

YHZ
KEF
Okay 4.6

I've travelled to 40 countries in my life and this is the FIRST time on a international flight that I was NOT given ( free ) food.

FRA
KEF
Excellent 9.0

the crew , the flight was smooth, on time , easy to board

that after a flight to frankfurt and no problem wthj my luggage on board when we left frankfurt to go back to boston it was all of a sudden a problem with my onboard case , which was not handled very well , they were nice but i felt singled out and worried about my luggage being left behind , but it all went smooth after all

CPH
KEF
Excellent 10.0

This is one of the best airlines I've ever flown. Very nice comfortable planes. Excellent air crew. Everything they do is at a high standard. What really sets them apart is the really great service. I had a problem with WOW air not honoring my ticket due to snow. I had to book at the airport on Iceland air last minute. They didn't have a gate agent who could sell me a ticket - so they sent a manager out from the back office to book us so we would not be stranded due to WOW's incompetence. Booked us just minutes before take off, escorted us through security and onto the plane. Start to finish less than 30 minutes. Amazing service. Their class of service is far above that of major carriers. Iceland Air works harder and makes sure everything is right.

Mon, 3 Dec
YTZ
Toronto Island
KEF
Reykjavik Keflavik Intl
17h 10m
Thu, 6 Dec
KEF
Reykjavik Keflavik Intl
YTZ
Toronto Island
11h 00m
C$ 621
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 3 Dec
YYZ
Toronto Pearson Intl
KEF
Reykjavik Keflavik Intl
5h 55m
Thu, 6 Dec
KEF
Reykjavik Keflavik Intl
YYZ
Toronto Pearson Intl
5h 55m
C$ 261
Trip: 4 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 29 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
YYZ
KEF
Okay 4.0

Way overpriced for a budget airline for everything. It is no Ryanair!

YYZ
KEF
Mediocre 2.0

Nothing at all

Service there carryon system

YYZ
KEF
Okay 4.3

The cabin crew, their uniforms, the pink lights, the menu for souvenirs.

Lack of communication, fees are very expensive for luggage. I flew Toronto to Iceland and Iceland to London. In Toronto the crew arrived late and had people who checked in online come and show their iD documents. People were confused and lining up for regular boarding so half way through they just started boarding. It was ridiculous.

YYZ
KEF
Good 6.5

Staff were very nice on the flight. Price of ticket was great if you're able to travel light & bring a small personal item only (otherwise you are charged for baggage).

Your flight is only economical if you don't need to bring a carry-on or check a bag. Also if you bring your own snacks/light meal as everything else is an added cost. Water isn't even provided. Seats are ok, could be a bit more comfortable.

YYZ
KEF
Mediocre 3.6

You get what you pay for... still the cheapest way to travel to Europe

Crew is very unwelcoming and cold. Won't even serve you a glass of water without making you pay. Aircraft is extremely cheap (had a broken back rest and crew didn't do anything) and very short leg space. Will try to make you pay for personal items even if barely off size (e.g. backpack with rigid frame). No entertainment and food is very limited and crazy expensive.

Sat, 1 Dec
YYC
Calgary
KEF
Reykjavik Keflavik Intl
17h 10m
Sat, 8 Dec
KEF
Reykjavik Keflavik Intl
YYC
Calgary
19h 44m
C$ 706
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 20,407 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
CVG
BWI
Good 7.3

Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy.

Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise.

MEM
LAX
Excellent 9.0

Perfectly fine first class trip

Breakfast meal was awful

NYC
CDG
Excellent 8.3

The food was good The crew was fantastic, friendly and accommodating Flight was on time

I was near the bathroom.. stank a bit

TXL
JFK
Excellent 9.6

The people were all really nice and helpful and fun. Food was great. Watched a fun movie.

Boarding was a bit unpleasant when we had to stand in a crowd before the shuttle came.

ATL
AGS
Good 6.6

It is a short trip from Atlanta to Augusta.

No complaints...too short of a trip to complain about anything!

Sun, 11 Nov
YYZ
Toronto Pearson Intl
KEF
Reykjavik Keflavik Intl
5h 55m
Fri, 16 Nov
KEF
Reykjavik Keflavik Intl
YYZ
Toronto Pearson Intl
5h 55m
C$ 280
Trip: 6 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 29 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
YYZ
KEF
Mediocre 3.6

You get what you pay for... still the cheapest way to travel to Europe

Crew is very unwelcoming and cold. Won't even serve you a glass of water without making you pay. Aircraft is extremely cheap (had a broken back rest and crew didn't do anything) and very short leg space. Will try to make you pay for personal items even if barely off size (e.g. backpack with rigid frame). No entertainment and food is very limited and crazy expensive.

YYZ
KEF
Good 6.5

Staff were very nice on the flight. Price of ticket was great if you're able to travel light & bring a small personal item only (otherwise you are charged for baggage).

Your flight is only economical if you don't need to bring a carry-on or check a bag. Also if you bring your own snacks/light meal as everything else is an added cost. Water isn't even provided. Seats are ok, could be a bit more comfortable.

YYZ
KEF
Okay 4.0

Way overpriced for a budget airline for everything. It is no Ryanair!

YYZ
KEF
Excellent 10.0

The flight was comfortable and everything was extremely punctual. The cost was very low.

There were no free snacks or soda on the flight, and weight restrictions were low.

YYZ
KEF
Excellent 10.0

So long as you understand what is provided, what is not provided, what is available as an 'extra', and plan accordingly, then this is (and was) a great service.

I was all great.

Sun, 11 Nov
YQB
Quebec
KEF
Reykjavik Keflavik Intl
37h 50m
Thu, 29 Nov
KEF
Reykjavik Keflavik Intl
YQB
Quebec
27h 53m
C$ 748
Trip: 19 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,053 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
FRA
OSL
Okay 5.0

Suitcase did not arrive, had a 3+ hours layover in Frankfurt, enough to get my bag sorted and sent to Oslo, but did not arrive

DFW
FRA
Excellent 10.0

Great plane & serive & big bathrooms

CDG
FRA
Excellent 8.6

Crew, boarding, seat

Paris airport is extremely passenger unfriendly. Better to connect somewhere else

LHR
FRA
Good 6.0

Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim.

Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here.

MUC
AMS
Excellent 8.3

Online check in, easy to board. Flight was on time.

I wish there was a vegan option for the food/snack onboard.

Sun, 30 Sep
YTZ
Toronto Island
KEF
Reykjavik Keflavik Intl
7h 15m
Mon, 8 Oct
KEF
Reykjavik Keflavik Intl
YTZ
Toronto Island
26h 40m
C$ 811
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,013 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
BRU
Excellent 10.0

How I was treated How I felt was wonderful.

Nothing

BNE
YVR
Good 6.3

Crew were exceptionally good, friendly and helpful. Great entertainment system.

The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food.

SAN
YYZ
Okay 4.0

Seats on Air Canada Rouge are awful.

YVR
LAX
Excellent 10.0

On time, clean and comfortable

The only challenge for me was they couldn't take my form of payment on the plane for some food so I was out of luck. I had a Mastercard debit from the states. It is also a loss of revenue for you guys as well. They couldn't take the apple pay from the passenger next to me either. I know it's a lot of systems to update

CPH
YYZ
Excellent 8.6

The cree was great. Plenty of room in economy plus. Timely boarding.

The food was hard on the edges and too spiced on the salad.

Mon, 19 Nov
YYZ
Toronto Pearson Intl
KEF
Reykjavik Keflavik Intl
5h 55m
Fri, 23 Nov
KEF
Reykjavik Keflavik Intl
YYZ
Toronto Pearson Intl
5h 55m
C$ 280
Trip: 5 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 29 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
YYZ
KEF
Okay 4.0

Way overpriced for a budget airline for everything. It is no Ryanair!

YYZ
KEF
Mediocre 2.0

I was flying from Amsterdam with a connecting flight in Iceland To my final destination Toronto, The morning of the flight I received a text message from WOW air as well as an email informing me that the flight has been delayed by an hoir, When I got to the Iceland to catch my next flight, the gate was closed, I called them a few times waiting on the line for 30 minites each time for their assistance, finally when they pocked up the phone they said they were mot responsible !!! Garbage company, stay away from these scammers

YYZ
KEF
Mediocre 3.6

You get what you pay for... still the cheapest way to travel to Europe

Crew is very unwelcoming and cold. Won't even serve you a glass of water without making you pay. Aircraft is extremely cheap (had a broken back rest and crew didn't do anything) and very short leg space. Will try to make you pay for personal items even if barely off size (e.g. backpack with rigid frame). No entertainment and food is very limited and crazy expensive.

YYZ
KEF
Mediocre 2.0

Nothing at all

Service there carryon system

YYZ
KEF
Excellent 10.0

The flight was comfortable and everything was extremely punctual. The cost was very low.

There were no free snacks or soda on the flight, and weight restrictions were low.

Tue, 27 Nov
YUL
Montreal Pierre Elliott Trudeau International
KEF
Reykjavik Keflavik Intl
5h 30m
Tue, 4 Dec
KEF
Reykjavik Keflavik Intl
YUL
Montreal Pierre Elliott Trudeau International
5h 50m
C$ 280
Trip: 8 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 13 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Sun, 2 Dec
YUL
Montreal Pierre Elliott Trudeau International
KEF
Reykjavik Keflavik Intl
5h 30m
Wed, 12 Dec
KEF
Reykjavik Keflavik Intl
YUL
Montreal Pierre Elliott Trudeau International
5h 50m
C$ 280
Trip: 11 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 13 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
YUL
KEF
Mediocre 2.0

/

Cancelled flight 3h before departure, no news from them for 30 hours and then I could reach them on the phone (with a number nowhere to be find on their website but that a women gave me) and they tell me that the next available flight is 7 days (!!!) days later. I had to buy another flight by myself full price and I still have no news of them for a refund... Worst company ever, if there is a problem you are in deep s***... I won’t ever take them again

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SXF
KEF
Good 6.3

Seats are too small

Mon, 3 Dec
YYZ
Toronto Pearson Intl
KEF
Reykjavik Keflavik Intl
5h 55m
Wed, 5 Dec
KEF
Reykjavik Keflavik Intl
YYZ
Toronto Pearson Intl
5h 55m
C$ 280
Trip: 3 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 29 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
YYZ
KEF
Mediocre 3.6

You get what you pay for... still the cheapest way to travel to Europe

Crew is very unwelcoming and cold. Won't even serve you a glass of water without making you pay. Aircraft is extremely cheap (had a broken back rest and crew didn't do anything) and very short leg space. Will try to make you pay for personal items even if barely off size (e.g. backpack with rigid frame). No entertainment and food is very limited and crazy expensive.

YYZ
KEF
Mediocre 2.6

Nothing

Very unconfortable flight. They refuse to provide you even a glass of water for medication. Toiletscin the airplane ran outvof water. Very cramped carry on luggage area.

YYZ
KEF
Good 6.5

Staff were very nice on the flight. Price of ticket was great if you're able to travel light & bring a small personal item only (otherwise you are charged for baggage).

Your flight is only economical if you don't need to bring a carry-on or check a bag. Also if you bring your own snacks/light meal as everything else is an added cost. Water isn't even provided. Seats are ok, could be a bit more comfortable.

YYZ
KEF
Mediocre 2.0

I was flying from Amsterdam with a connecting flight in Iceland To my final destination Toronto, The morning of the flight I received a text message from WOW air as well as an email informing me that the flight has been delayed by an hoir, When I got to the Iceland to catch my next flight, the gate was closed, I called them a few times waiting on the line for 30 minites each time for their assistance, finally when they pocked up the phone they said they were mot responsible !!! Garbage company, stay away from these scammers

YYZ
KEF
Mediocre 3.0

Nothing. Cabin crew were good looking. The captain actually spoke English!

Cabin crew were very rude and stuck up. Food tasted very average considering it's non paid for. You have to pay for any bag that's bigger than a Laptop case. Layout of the aircraft makes you want to crawl out of your skin. Even water isn't included in your flight ticket! Airport.. Wow. Horrible

Sun, 18 Nov
YVR
Vancouver Intl
KEF
Reykjavik Keflavik Intl
7h 25m
Sat, 24 Nov
KEF
Reykjavik Keflavik Intl
YVR
Vancouver Intl
7h 45m
C$ 606
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 8 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
YVR
KEF
Mediocre 2.0

Price

On a long fliggght

KEF
PHL
Good 7.3

Food choices for long flight no salad boarding chaotic on kind flight should give free snacks such as pretzels baggage good

YVR
KEF
Okay 5.6

The opportunity to check in on line thanks to you Kayak

AMS
KEF
Okay 5.6

Nice leg Space

They were missing lots of food on the menu. There was an delay but we didn’t get any info or apology.

YVR
KEF
Good 6.8

Price was good, very competitive, offered a no cost stop over in Iceland, free checked luggage a definite plus

Entertainment options such as movies was less than expected, no food incl, uded in price

Mon, 5 Nov
YTZ
Toronto Island
KEF
Reykjavik Keflavik Intl
16h 50m
Fri, 9 Nov
KEF
Reykjavik Keflavik Intl
YTZ
Toronto Island
11h 29m
C$ 622
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 15 Oct
YUL
Montreal Pierre Elliott Trudeau International
KEF
Reykjavik Keflavik Intl
5h 10m
Mon, 22 Oct
KEF
Reykjavik Keflavik Intl
YUL
Montreal Pierre Elliott Trudeau International
5h 30m
C$ 301
Trip: 8 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 13 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Mon, 3 Dec
YTZ
Toronto Island
KEF
Reykjavik Keflavik Intl
17h 10m
Wed, 5 Dec
KEF
Reykjavik Keflavik Intl
YTZ
Toronto Island
11h 00m
C$ 626
Trip: 3 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 24 Oct
YVR
Vancouver Intl
KEF
Reykjavik Keflavik Intl
7h 25m
Thu, 1 Nov
KEF
Reykjavik Keflavik Intl
YVR
Vancouver Intl
7h 45m
C$ 633
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 8 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
YVR
KEF
Mediocre 2.0

Price

On a long fliggght

YVR
KEF
Okay 5.6

The opportunity to check in on line thanks to you Kayak

EWR
KEF
Okay 5.6

I liked that it was non-stop. The crew was nice. They gave out a bottle of Icelandic water and pillow and blanket.

Too crowded. Not enough explanation about the plane and different comfort levels of the different seat levels. I might have paid for upgraded seat if I had understood what the conditions would be. Also there was no explanation as to whether there would be food served or not.

KEF
PHL
Good 7.3

Food choices for long flight no salad boarding chaotic on kind flight should give free snacks such as pretzels baggage good

YYZ
KEF
Okay 5.3

No food goingacross

Thu, 25 Oct
YYZ
Toronto Pearson Intl
KEF
Reykjavik Keflavik Intl
5h 45m
Wed, 31 Oct
KEF
Reykjavik Keflavik Intl
YYZ
Toronto Pearson Intl
6h 05m
C$ 301
Trip: 7 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 29 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
YYZ
KEF
Excellent 10.0

The flight was comfortable and everything was extremely punctual. The cost was very low.

There were no free snacks or soda on the flight, and weight restrictions were low.

YYZ
KEF
Okay 4.3

The cabin crew, their uniforms, the pink lights, the menu for souvenirs.

Lack of communication, fees are very expensive for luggage. I flew Toronto to Iceland and Iceland to London. In Toronto the crew arrived late and had people who checked in online come and show their iD documents. People were confused and lining up for regular boarding so half way through they just started boarding. It was ridiculous.

YYZ
KEF
Mediocre 2.6

Nothing

Very unconfortable flight. They refuse to provide you even a glass of water for medication. Toiletscin the airplane ran outvof water. Very cramped carry on luggage area.

YYZ
KEF
Okay 4.0

Way overpriced for a budget airline for everything. It is no Ryanair!

YYZ
KEF
Mediocre 3.6

You get what you pay for... still the cheapest way to travel to Europe

Crew is very unwelcoming and cold. Won't even serve you a glass of water without making you pay. Aircraft is extremely cheap (had a broken back rest and crew didn't do anything) and very short leg space. Will try to make you pay for personal items even if barely off size (e.g. backpack with rigid frame). No entertainment and food is very limited and crazy expensive.

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