C$ 383 Find cheap flights from Toronto Pearson Airport to Reykjavik-Keflavik Airport

The seats are very close to one another and it is a bit uncomfortable, especially since I was in a middle seat.

7 hours 15 min flight from SEA to Iceland with no inflight entertainment and no power to charge your own devices, also no meal service, not even any snacks/cookies. You have to buy food and the options are extremely limited (i.e. ham and cheese sandwich and spicy cup noodles). I didn't think Iceland air was a budget airline, maybe I was wrong, the cost of the ticket didn't feel like it though.

The cabin was first too hot and then too cold. The AC was central, so there was no way to adjust it. The entertainment was really mediocre. But the crew and flight attendants were great.

Not good. It’s a terrible budget experience and the crew were not very helpful. The plane was so hot and uncomfortable and the entertainment was awful (not even headphones offered and antiquated jacks that don’t work with new iPhones). I was placed on standby for my flight home for no apparent reason, causing me to be put in the worst seat and at the end of the plane. They did not try to fix the situation.

The cost for the flight was quite reasonable and transferring to a new flight in Reykjavík went smoothly. There was enough time to grab a bite to eat at the airport, and the luggage transferred to the new flight with no problem.

Great crew, bumpy landings, two-hour wait for baggage with no communication or explanation. Will not fly again!

The staff was really friendly and was comfortable. I found it disappointing that we were never offered any snacks while on the flight. For such a long flight and the amount we paid for our ticket that was unacceptable. Not sure if I’ll fly Icelandair again.

My experience with Icelandair was just ok, nothing special. Requested wheelchair service for my wife and none was offered at checking in Baltimore or available for her upon arrival at Gatwick airport in London.

I just flew with Icelandair last week and the experience was horrible before the flight. The flight experience was good. The problem was the situation I faced with them prior to the flight. I bought the flight Geneva to Reykjavik in December 2023. I paid more expensive than the other routes because I wanted a direct flight. In April 2024, they cancelled the flight and rebooked me with ITA Airways and Icelandair. So, it became ITA Airways from Geneva to Rome and Icelandair from Rome to Reykjavik. Two days before, I called them because I could not check in with ITA Airways. They told me my flight was rescheduled only from Rome to Reykjavik. I said I lived in Geneva, and this change did not make sense. They told me they should have offered to me the closest airport and the refund. The person speaking with me had no idea what to do and said they would call later with a solution. Finally, they called and said Rome was the only way. I told them that was absurd and that they should pay for my Geneva to Rome flight. They even lied, saying there were not more seats with ITA Airways, which was a lie since I saw that I could buy tickets yet. They did not want to take the cost. Finally, I remembered she said they should reschedule with the closest airport, and I told her that was Zurich. They rescheduled me, but I had to pay for train tickets from Geneva to Zurich and Zurich to Geneva. Terrible experience. Terrible customer service. It was the worst airline I ever had the bad luck of buying a ticket.

Decent service - nice seats. Crew were not overly attentive but can’t complain overall for the money

Boarding and crew was great. Flight was cold, need layers. Deplaning was hard. We had to take stairs off the plane and I was separated from my travel companion because we were not seated together and they would not let him wait for me to get off so we were forced onto different shuttles.

Check in and boarding was easy, crew was cheerful. Not much to read or do on the plane and our neighboring passengers were talking loudly so we could not sleep. But overall good. Great coffee.

Flyplay is the only way I travel to Europe. Had a 15 hr layover in Iceland. Normally this would suck, but I regret a car and saw the black sand beaches, several waterfalls and sky lagoon. And finished with lamb at cafe Loki.

did not get the seats we had specially paid for

This is a no frills airline. You cant expect much for the price. Low cost flight, clean, nice staff. That's all I need for the price. If you want more, book with another airline and pay more. For Europe trips, PLAY is the ONLY airline I use

Misleading instructions for check in. Although I did virtual check in and was instructed to head to security, once I was at security, they told me to go back to Play ticket counter and get paper tickets. Also, beware that Play doesn’t participate in TSA PreCheck. I didn’t know that, despite entering PreCheck info when I purchased the tickets. I wasted time in the TSA PreCheck line as well. So we had two setbacks at check in.

It's a budget airline, so forewarned is forearmed. Yes, you pay for everything like carry-on, checked baggage, seat selection, but that's becoming the case with major airlines. Bringing your own snacks and entertainment on board is highly recommended. It's no frills, but the crew, the plane and the flight itself was great. If you want pampering go for a larger airline. If you just want to get from A to B in comfort and safety, Play is a great choice.

It is a low cost airline. Staff are courteous. There is no entertainment. Food is purchased.

Upon boarding, the people at the gate were extremely rude, there were no outlets on a 6 hour international flight, there was no entertainment, all food and drink was purchase only (even snacks), and my seat reclining function was fully broken. The only redeeming quality was the flight attendants were extremely nice. This was by far the worst flight I have ever been on in my entire life

I don’t know how international flights can’t have media screens to keep people entertained for the long flight. Ugh.

The crew and the flight was excellent. Captain kept us informed about weather and possibly of turbulence and I appreciated that! The only thing is they didn’t have tv monitors. Other than that, everything was great.

Terrible. Flight in the morning was circling in air for 45 min due to weather then rerouted to a location further than the final destination to refuel. Sat on tarmac for almost 2 hrs to refuel. Flight was originally to land at 9:30am, we arrived at 2pm and then waited another 30 “for an agent”. Then afternoon return flight was delayed again 3 times for weather then cancelled. Auto rebooked was for the next evening! Just miserable.

Boarding was late, but we still made it earlier than scheduled. I still can't understand how a national carrier doesn't offer food or snacks on flights and charge you for them. It's a national carrier of Canada, not some low-cost airline; this shouldn't happen. Friendly crew.

I have never been on an older or dirtier plane.

Late, almost 3 hours late. I have whiplash from how many times our ETA was changed.

First time with air Canada an we had to wait for our plane due to mechanical problems. I besides that it’s not much different than the other airlines. Maybe if I upgrade to premium economy it might be better. But I’d it worth the xtra money layout..? Like to hear that from other customers.

The nicest thing I can say about Air Canada is that they are consistent. Consistent delays plagued our trip. We never had one leg of the journey as scheduled.

very disappointed with Air Canada, flight delay more than 4 hours.

It would’ve been very helpful to have people directing traffic when we got off the plane at the Toronto airport however, the person who appeared to be having that responsibility was sitting on a chair playing on a cell phone instead of doing their job

The seats were very cramped and they kept turning on the lights which made it hard to rest.