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4.0
The pickup was a little dicey was we were told there wasn't a SUV but maybe in a couple of days. We were leaving early in the AM and so later days wasn't an option. They found a Subaru Outback - which we question if that is a SUV - but in the end did it really matter? It was that or a sedan. The car was well decked out but it didn't smell clean and based in the turnover from the previous renter I joked the seats were still warm. It was fine, and did the trick. But not sure the customer service on the front end was all that great. They could have suggested maybe getting the vehicle from another AVIS location but that wasn't even mentioned.Reviewed 26 May 2023
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10.0
like how fast the transaction was done. Also they need more suvs for upgrades for 6ft5 250 lb guys like me.Reviewed 23 May 2023
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10.0
The agent was very kind and helpful. She found me a car when none were initially available.Reviewed 23 May 2023
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2.0
I didnt like any of it he made me go into the store to deny me so I had to waste koelnet I don’t have he could have said I’m not eligible over the phone . false advertisingReviewed 19 Jan. 2022
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5.6
Pros:staff was fineCons:this was my second time at this Roswell location that they did not have my rental vehicle avaliable; had to go to another location15 miles away for pickup; the 2nd location was very good and helpful.......but very inconvenient and a drag on our day of travel to have to take an extra 1.5 hours and another location to get our rentalReviewed 16 Oct. 2020
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2.8
Cons:The car choices and cleanliness of the car.Reviewed 16 Sep. 2020
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10.0
Pros:Very friendly staff, very quick transactions with both pickup and drop off. Car was spotless and ready for me when I arrived.Reviewed 11 Mar. 2019
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10.0
New carPros:LOVED the Ford Fusion! The trip was surprisingly comfortable..Reviewed 23 Aug. 2018
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4.4
Very Manipulative Charges Suggested...Pros:Value was good, local location not at the airport, I travel 18-20 times per year with work and I'm part of the Avis rewards program and more than satisfied 98% of the time. This was clearly the exception and I'll never rent from the Avis at 875 Mansell Road, Suite C, Roswell, GA, 30076.Cons:The car had clearly been smoked in a lot and recently, but I was rushed so didn't change, later I found sunglasses, a hotel receipt, and a parking ticket so clearly had not been cleaned prior to my rental. When I returned the car after 3 days I was "threatened" with a $100+ cleaning fee if I didn't clean the car. It is my habit to clear/clean the car so I don't leave or loose anything and I had done that. We found a nearby gas station and paid to vacuum & detail the car. I have NEVER had to clean a rental car, especially one that was not clean when I picked it up... Very, Very Frustrating Experience! The more I think about this the more I'm convinced that this location is saving time and making money by manipulating customers.Reviewed 21 Jun. 2017
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10.0
Pros:GreatReviewed 21 Apr. 2017
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