2.0
- Filthy car that smelled horrendous - as a gold member, I'd expect better choices than a 5 seater mitsubishi SUV - terrible value overall Will likely never use Hertz again.Reviewed 25 May 2022
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2.0
The charge for being under 25 is too much. An added 38 dollars per day is unbelievable.Reviewed 14 May 2022
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10.0
Quick and easy pickup for our last minute travel changes. Helpful team that got us back on the road as fast as possibleReviewed 5 Jan. 2022
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2.0
Worst customer service I've ever experiencedReviewed 26 Oct. 2021
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3.9
When I returned the car, there was an additional $106 charge on the receipt. The agent’s response was that he already closed it and couldn’t assist. He did not allow me to review it beforehand, nor did I sign anything. Was told to call the 800 number. Attempted that on 3 separate occasions and was on hold for 30 minutesReviewed 14 Aug. 2021
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2.0
Pros:nothingCons:to have gotten my carReviewed 5 Jun. 2021
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10.0
Pros:Friendly service and convenientCons:Well doneReviewed 27 May 2021
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6.0
Pros:Got a pickup truck since they ran out of sedansCons:Estimated total. Total everywhere on kayak for $387 when I left it was $410. A surprise $23 fee out of no where and Avis wouldn’t change it for the total I quotedReviewed 25 May 2021
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6.0
Pros:Staff was wonderful.Cons:Car was filthy on the inside when I picked it up, I informed the employee. Also I was at the gas station for 20 minutes and couldn’t figure out how to open the gas cap, very frustrating and more expensive then neededReviewed 13 May 2021
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2.0
Cons:Ordered the car and THEY TOOK my money, but when I showed up they said I didn’t have a car or that my name was even on the reserved list. Wouldn’t recommend to anyone.Reviewed 4 May 2021
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8.0
Pros:yesCons:doing more to ensure vehicles are available in the cityReviewed 17 Apr. 2021
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10.0
Pros:The staff was friendly and helpfulCons:NothingReviewed 14 May 2019
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