Cons: We were threatened with a 1,000 Euro fee for returning the car two hours late. Each representative we spoke with gave a different story. Then no such fee was charged, again without explanation. Never again!review from
Pros: In Bordeaux the 1st Lady with whom we discussed the deal seemed to be tricky and manipulative but the 2nd one who gave us the key and guided through a concrete car leease related details was excellent and very very helpful. In Bordeaux we received amazing service: quick, efficient and very courtous.
Cons: When taking the car in Barcelona and discussing what is available things were not very clear in the beginning and seemed to be a bit tricky and overwhelming.review from
Very helpful Staff in both Bordeaux and Barcelona
Pros: I made a mistake in the date of pick up and had to rent for one day prior to my official pick up time and the staff did everything possible to help make the impact of that as minimal as possible and retain the integretily of my American reservation rate saving me what could have been a thousand dollars in added costs.review from