Find reviews that mention:
6.0
Pickup customer service was extremely bad. Took more than 30 min at counter to get my vehicle. Person at the counter was not efficient and very slow in the movement, couldn't read or type at normal speed so I had to go to next counter to get my vehicle. Staff at pick up in the lot and drop off was nice and efficient.Reviewed 28 Sep. 2023
review from![cheapflights]()
8.0
I'm fully aware that the car I was renting was the category only and never guaranteed. I'm always trying to rent different cars for different driving experience.Reviewed 28 Sep. 2023
review from![kayak]()
6.0
Good value. Waited 30 mins to be served due to a very long line.Reviewed 28 Sep. 2023
review from![kayak]()
2.0
long pickup line so I cancelledReviewed 28 Sep. 2023
review from![kayak]()
2.0
Staff were very rude and unhelpful.Reviewed 28 Sep. 2023
review from![kayak]()
2.0
TERRIBLE! After landing waited 2 1/2 hours in line to be waited on. Tried to give me a car when rented SUV, finally got it-was dirty inside. Talked in to getting prepaid tolls, never was on a toll road. Told agent where was going and he said should do the toll thing-huge mistake. By time everything was done I was in the rental car place over 3 hours!! Will never rent from budget again!!!!Reviewed 27 Sep. 2023
review from![kayak]()
10.0
Great overallReviewed 27 Sep. 2023
review from![kayak]()
8.0
The signs on the airport's internal roads directing to your facility were very poor. We got lost and made several circuits around the airport before finding you.Reviewed 27 Sep. 2023
review from![kayak]()
10.0
The agent was very helpful & it was a breeze feeling out the paperworkReviewed 27 Sep. 2023
review from![kayak]()
10.0
Really good at Dijon Gare. (But bad a few weeks ago at Portland airport.)Reviewed 27 Sep. 2023
review from![kayak]()
2.0
When I booked there was an option for about $10.00 per day for insurance. We took it. When we got to the rental desk we were told that it did nothing, it only protected the third party. Not us or budget. This is very deceptive practice.Reviewed 27 Sep. 2023
review from![kayak]()
8.0
Did good! Had to change from first car assigned because of tremendous smell of tobacco and vehicle key couldn't be found. Dropping off was good except for raining and no cover for me or attendant that took care of me. Also never received email of final bill!? Would like to have copy for tax purposesReviewed 27 Sep. 2023
review from![kayak]()