Find reviews that mention:
4.0
Cons:I would have paid for a car wash. Exterior car not washed at all. Inside dash board dusty. Nobody checked that car. Location for pick up next to Le Meridian hotel. ( Awesome). Rate on car unbeatable. Kia Sol driving good. Will I rent again from Budget, absolutely. I will just require a clean vehicle.Reviewed 8 May 2021
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3.2
Pros:interior was not clean, especially charged me $9 a gallon to fill the tank when I returned it low = $123!Cons:most of the experience car was not clean. It could have been actually cleanReviewed 11 Jul. 2020
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10.0
Pros:Very cheerful staff taking care of business during the pandemicCons:more clearly explain ticketing steps for entering / exiting parking garage.Reviewed 25 Apr. 2020
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10.0
Pros:Very thankful to staff for providing their professional service during this time.Cons:NoneReviewed 1 Apr. 2020
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6.8
Pros:The car is pretty cleanCons:Budget desk is in the Charles river hotel which is not difficult to find as long as you ask the hotel employee. However when we returned the car, the lady had a terrible attitude. There's a long line and it's almost closed which is not our fault but she still yelled at usReviewed 17 Feb. 2020
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9.2
Cons:Knowledge of easy pass toll pay system not conveyed at pick up counter.Reviewed 20 Oct. 2019
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9.6
Pros:The staff was extremely helpful and friendly!Reviewed 23 Jun. 2019
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9.6
Pros:Friendly and courteous staff.Cons:Ability to drop off cars during the times the office is closed. Maybe have a key drop box?Reviewed 18 Jun. 2019
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9.6
Pros:Super easy pick up and drop off process. Car was brand new and clean.Reviewed 17 Jun. 2019
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7.2
Cons:The LDW was too expensive. There was no way to avoid paying the $4 fee per day for using electronic tolls, since in Massachusetts there is no cash option.Reviewed 20 May 2019
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10.0
Very happy.Pros:Excellent car. Excellent service.Reviewed 16 Jun. 2018
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2.0
No car availableCons:We arrived on time and the representative saw our reservation in the computer system, but she said that there were no more cars available. She didn’t really apologize or offer any other solutions like connecting us with another location. She just said they had no car and she couldn’t help us.Reviewed 12 Apr. 2018
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