2.0
Reserved a car a month+ in advance, arrived at airport and was told there were no cars available and to try getting a car from a different agency.Reviewed 15 Nov. 2022
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2.0
I was over charged.Reviewed 6 Jul. 2022
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2.0
My flight arrived late and my reservation was cancelled by budget without notice for not being there on time.Reviewed 21 May 2022
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2.0
The service is terrible they tell you one price then another and then make up their own prices! Too expensive!Reviewed 13 Jan. 2022
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2.0
Pros:The agent sent me to a different place to rent a car only to find out they were a bunch of thieves. Not the agents fault.Cons:Everything.Reviewed 6 Apr. 2021
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5.2
Pros:Customer service representatives were friendlyCons:The company making you purchase additional insurance was annoying when I had already purchased it through a third party company. Additional 260 was not necessaryReviewed 3 Feb. 2020
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3.2
Cons:The vehicle couldve been in better conditions. The driver’s seat was broken and the seats were dirty. Also, I reserved a Jetta and they gave me a Vento. They would not honor my reservation for the vehicle I reserved.Reviewed 2 Jan. 2020
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2.0
Cons:The whole experience was a mess! Ordered a Suburban, got a dated minivan. Took 2 hrs to prepare the car. People before us had waited 3 hrs. Most unorganized and disappointing experience with a rental I’ve ever had.Reviewed 20 Dec. 2019
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4.4
Pros:The only thing I liked, was i was running g late and they took me to the airport right away.Cons:They can refund me the deposite right away not keep it for ransom it's been a mouth already and nothing is happening need to make a claim.Reviewed 8 Nov. 2019
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3.2
Pros:The staff upon return was courteous and polite.Cons:Don’t allow me to book for a certain price and then TRIPLE it once I’m there! Completely unacceptable! Felt like I was taken advantage of!! Will never use Budget again!Reviewed 22 Oct. 2019
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7.6
Cons:Took too long to get the car. Short on staff.Reviewed 16 Sep. 2019
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2.0
Cons:Cobraron US$80 al recibir el coche porque segun ellos en Mexico, se exige un Liability mayor al incluido en la reserva inicial de $750.000 pesos mexicanos, y que debe ser el seguro por $2 millones de pesos mex. la Camioneta no estaba en las mejores condiciones, plumillas del limpiavidrios defectuosReviewed 11 Sep. 2019
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