Find reviews that mention:
2.0
I was told that I would get a receipt by email, and I have not gotten one yet. I have to turn the receipt in to get reimbursed but I have not gotten a receipt.Reviewed 26 Aug. 2023
review from![kayak]()
10.0
So wonderful. It is super great.Reviewed 6 Aug. 2023
review from![kayak]()
2.0
I needed to switch the drop off location. Budget wanted to charge me $300 to do so! Ridiculous! I was prepared to pay $100, but $300 is insulting & greedy.Reviewed 19 Jun. 2023
review from![kayak]()
8.0
I had two rentals in 5 days. The first one was aweful! It was late in the evening and they ran out of cars. So the counter lady gave me a damaged sedan at right rear bump. I drove the car to my hotel and inspect the car and found the damage which was marked with white sharpies. Apparently they are aware of the damage but did not tell me. To get a peace of mind, I tried call customer service multiple times to solve the situation. It was a frustrating experience but I was able to reach the right department and have them recorded it. When I returned the car 4 days later, the receiving guy just laughed and told me not worry and he knew about the damage! But it was a bad experience. The second rental was smooth! I rented a car since my flight was cancellation. However, my wife left her purse when I returned it. The customer service was very helpful this time! One call and they reached out to the rental location and found the purse! What a difference in a day!Reviewed 18 Apr. 2023
review from![kayak]()
6.0
No cars available when I got there so I went to a competitorReviewed 18 Apr. 2023
review from![kayak]()
8.0
Car had trash left behind from previous user. Interior wasn’t vacuumed and dirty. Exterior was also dirty.Reviewed 24 Mar. 2023
review from![kayak]()
2.0
I didn't get to rent the car.. I got there and they tried to charge me twice as much as the quoted price. Nothing online about only using a credit card.. it was a very poor experience and I won't do this againReviewed 14 Mar. 2023
review from![kayak]()
8.0
The desk ager who checked me in was fabulous. I did not like the car itself. There was confusion at drop off and the person doing that check in was not welcoming.Reviewed 31 Oct. 2022
review from![kayak]()
6.0
The car we rented was not clean and smelled bad. There were pretzels and French fried in a storage shelf of the console.Reviewed 25 Oct. 2022
review from![kayak]()
8.0
I wish I would have known someone smoked in the car before I rented it. I’m sensitive to smoke and I would have chosen a different vehicle.Reviewed 4 Oct. 2022
review from![kayak]()
4.0
The service at the pick up counter was extremely poor. The person working at the counter wasn’t very knowledgeable about my booking. So, I look forward to Budget better training their staff.Reviewed 6 Jul. 2022
review from![kayak]()
6.0
Automobile had expired plates. By waiting I got the minivan I reserved, it wasn’t certain they would have it.Reviewed 3 Jul. 2022
review from![kayak]()