Reviews for Budget in Reno
- All reviews 100%
4 Jul 2017
Cons: It was too far out-of-the-way from the Reno airport or any downtown facilities. Cost me $20 to get back to The city which basically negated any savings I may have had
14 Jun 2017
Budget went above and beyond with a 15 passenger van rental
Pros: The staff was extremely hospitable and the vehicle was in awesome shape. We originally signed up for a 12 passenger van but a 15 passenger is what we really needed and Budget came through. The van was in awesome shape and drove like a beauty.
15 Feb 2017
Pros: The Budget employees in Reno were great - friendly, knowledgeable, helpful.
Cons: We had a problem with the low-light beams on the car that made driving at night in the mountains difficult. We pointed it out to the staff upon returning the car - think the beams were maladjusted
6 Feb 2017
Pros: The staff was friendly and helpful and the price of the car rental was 50% of what it would have been if I had rented it at the airport location.
Cons: I didn't like that the only way to get the 5 miles to the Reno rental car location from the airport was to take a taxi which cost $16 each direction. I wish that had been made clear to me when I rented the vehicle. Also, the wash bay was broken so the car exterior was very dirty which was unfortunate but understandable. Otherwise, the staff was friendly and helpful and the vehicle was fine.