Book Dollar car rentals in Reno

Reno, NV, United States
25 Sep — 2 Oct
Reno, NV, United States
Sat 25/9
Noon
Sat 2/10
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Reno

Overall Rating7.6 GoodBased on 82 reviews
Cleanliness
8.0
Comfort
7.7
Overall
7.4
Pick-up/Drop-off
7.1
Value for money
7.6

Recent reviews

Traveler rating
12
2
1
3
0
Find reviews that mention:
2.0
Pros:No refundsReviewed 13 Dec. 2020
review fromkayak
10.0
Pros:Car Rental was close to terminal, got a small SUV Nissan Rogue for a super reasonable price.Cons:Wish all car rental experiences could be like this. I've had hidden fees that were more than the car rental cost. This one was the price quoted online.Reviewed 2 Dec. 2020
review fromkayak
10.0
Cons:Everything was great.Reviewed 31 Aug. 2020
review fromkayak
8.0
Cons:Open earlier. Process faster.Reviewed 20 Dec. 2020
review fromkayak
6.0
Cons:I wasn’t explicitly told I would be paying twice as much since I was a driver under 25. Because of the time of my reservation and when I was made aware of this, I had no other option except to accept the additional charges.Reviewed 4 Jan. 2021
review fromkayak
2.0
Pros:can someone call me to discuss i was treated unfairlyCons:the return was a disaster please call need to solveReviewed 6 Oct. 2020
review fromkayak
10.0
Pros:Yes the staff at pick up gladly worked through the 3 multiple bookings I had made, one a repeat, and a third for a different larger vehicle. They were able to provide either vehicle without issue, cancelling the other reservations, again without issue. I really appreciated it, where someone else may have given me a hard time about it. The representative at the counter was able to take care of everything efficiently and with all decision making capabilities available to him.Cons:You know, there were a number of people in line during this COVID-19 time with likely consolidation of service counters and the recent parent company Hertz news, but I thought they worked the situation well, giving the customers in front of them their undivided attention. I thought it was respectful customer service for which they should be proud.Reviewed 13 Jul. 2020
review fromkayak
10.0
Pros:The price of the car was low, as the accommodations were what I wanted. Moreover, the drop off/pick up was straightforward.Cons:I think that directions to picking up the car should have been more evident, and larger signs are to be used to identify the spot where the car is parked. Other than that, the whole experience has been wonderful.Reviewed 16 Nov. 2020
review fromkayak
6.0
Worst service ever!Pros:The car we were given was very nice and I enjoyed driving it. Great condition and very clean.Cons:We took the train to Reno, and had to go to the airport to pick up the vehicle. We prepaid for the vechile, and when we got there the deposit surpassed my credit limit on my card, we tried to use our regular bank card and we were told because we didn't have a flight itinerary we could not. I don't understand the difference between a flight itinerary and a train itinerary. In this day in age I don't understand the difference between a credit card and a bank card either, you should take the one with lots of money on it. I understand policy is policy but read through the entire agreement and was not informed we would have a deposit on the car as large as the 10 day rental. I would have been more prepared. The worst part, was Alma, the woman checking us in. She was so condescending, I have never felt smaller in my life. She offered no solutions or suggestions except to have more money, which was available on the bank card. We ended up having to rent from another company for a day, hassel free with the bank card, drive around strange city to transfer money wait for the transfers to clear drive back to the airport return our expensive temporary rental pick up our paid for rental all while dealing with a person that made me want to puke, cry or punch her in face all at the same time.Reviewed 5 Aug. 2017
review fromkayak
5.2
Fairly Priced....But I Was Still OverchargedPros:Pros -The car was clean when we got it -It was still available even though our flight was stranded for a day elsewhere -Upgrade was fairly pricedCons:Cons -For only having 4,700 miles on it the upgraded vehicle we got had some issues. One of the warning lights went on a day after we had rented it from Dollar which suggests that maybe the didn't do maintenance prior to giving us the car. This put us in a bind to fix it ourselves. The car also kept making sounds like it had difficultly going uphill, we were in Northern CA so of course there are hills. I don't know if it was just the car brand or poor upkeep. -We paid for a full tank when we picked up the car but turned it in with 3 quarters of the tank full. When I asked if it was possible to only be charged for the quarter tank missing I was told I'd have to talk to management because Dollar didn't usually do that. Which is weird because I'm used to Enterprise and they've been willing to. We were going to be late for our flight and didn't see anyone inside that I could talk to right away so had to leave paying more for the rental than we should have.Reviewed 12 Jul. 2016
review fromkayak
10.0
Pros:Easy processCons:NothingReviewed 21 Mar. 2021
review fromkayak
8.0
Pros:Easy check in/out process. Employee was very friendly and helpful.Cons:The A/C did not work. The only reason it was bearable was because we went up the mountain and had the windows down with the cool breeze. But it was very hot /sweaty with the windows up and in Reno without the colder air outside.Reviewed 3 May 2021
review fromkayak

Where can I find Dollar car rentals in Reno?

2001 East Plumb Lane, Dollar car rentals

Address

2001 East Plumb Lane

Hours

Monday08:30 - 23:59
Tuesday08:30 - 23:59
Wednesday08:30 - 23:59
Thursday07:30 - 23:59
Friday08:30 - 23:59
Saturday08:30 - 23:59
Sunday07:30 - 23:59

Phone

+1 866 434 2226

Good to know

Most popular location

2001 East Plumb Lane

Most popular car type

Intermediate

Average price

C$ 56/day

Good deal

C$ 42/day

Top tips for renting a car from Dollar in Reno

  • 25% of our users found rental cars from Dollar in Reno for C$ 42 or less
  • Intermediate rental cars from Dollar in Reno are around 14% cheaper than other car types, on average

FAQs about renting a car from Dollar in Reno

  • As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

  • On average a rental car from Dollar in Reno costs C$ 56 per day.

  • Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Dollar in Reno.

  • Dollar has 1 rental location in Reno. Take a look at our Dollar rental location map to find the best rental cars near you.

  • Yes

  • Yes