Book Budget car rentals in Salem

Reviews for Budget in Salem

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

1

10.0

Pros:Easy pick up, easy drop off.Cons:NothingReviewed 20 May 2021

review from

2.0

Pros:I had a reservation I booked online And got a confirmation. Upon arriving and talking with the agent there he let me know that he had no vehicle at the time available for the reservation, I asked for any other vehicles if he had available for replacement, he said he was totally out of vehicles and that he had two reservations that he did not have any cars for. On my way out a lady was entering as she was the other reservation. She came out and got in her rental and drive off. Agent there obviously lied, performed discrimination and so unprofessional. This is a multiple time same agent had done something like this. Other time he had out a rental that was very dirty. Crumbs on chairs and sticky door handles, open drinks and face masks on the floor. WOULD NOT RENT FROM THERE ANYMORE UNTIL THEY REMOVE THIS AGENT!!!Cons:DO YOUR JOB OR DON’T BE THERE. CUSTOMERS ARE YOUR FIRST PRIORITIES.Reviewed 11 Aug. 2020

review from

5.6

Pros:The vehicle was clean.Cons:The customer service from the BUDGET AGENT was poor, to say the least. Very rude people over the phone that make rude comments thinking we can’t hear it. Same thing during drop off at their location, I was planning to pay with my debit card my rental, and the agent says well you should’ve told meReviewed 9 Jul. 2019

review from

9.6

Ford explorerPros:Comfortable and unlimited miles, great for the family.Cons:Everything was great, a little pricey, but great.Reviewed 31 Mar. 2018

review from

8.0

Quick ReturnPros:Returning the car was simple and quick.Reviewed 5 Sep. 2017

review from

10.0

Pros:Reasonable one way price.Reviewed 25 Aug. 2017

review from

6.4

Terrible customer service at Salem airport pickup/drop off.Cons:Indian man at counter made horrible mistakes which resulted in not just one but THREE credit cards having a hold for my rental charges...the only three cards I had on me. Had to have my wife Uber to the airport ($40) to bring me another card, as apparently the number/info won't work, he has to run it through his machine. Spent 2 hours trying to pick up a rental car at an airport that has zero customers. I was the only one there. I tried to extend my rental over the phone/online and was not allowed. I had to go back to the airport to turn in my car and rent another. Guess who was waiting at the counter? The Indian man. Guess who did the exact same thing to two credit cards even as I warned him he had done it previously? If renting a car in Salem, Oregon, do yourself a favor and go anywhere but Budget. This guy handles car and truck rentals for Budget and Avis. Steer clear.Reviewed 24 Aug. 2017

review from

9.2

Road tripPros:Used car to help someone move so great to have cargo space without having to drive a truck. Lot of power.Cons:Car wasn't ready as reserved even though I arrived about 45 minutes past scheduled pickup time. Took it dirty, which was mostly on outside. Without us we'd manual was hard to find some things and confused by no gascapReviewed 9 Jul. 2017

review from

8.0

Pros:They had one car available on short notice (same day booking)Reviewed 12 May 2017

review from

8.0

Pros:The Ford Flex is a very comfortable vehicleCons:The car was not washed or cleaned on the inside when I picked it up in Salem. They did have the lot person take it around back to spray the car off, but it failed to remove the waterspots on the black car. Normally, not a big deal, but I was attending my daughter's wedding and would have preferred the car look better.Reviewed 12 Sep. 2016

review from

10.0

Fast, easy check inPros:The clerk at budget was extremely friendly, courteous and fast.Cons:The car smelled like cigarettes and had a musty odor.Reviewed 28 Aug. 2016

review from

10.0

Excellent servicePros:I was greeted with a friendly face at both pick up and drop off.Cons:There was a pending charge on my credit card for much more than I signed for. It didn't go through and the correct amount was charged to my account.Reviewed 10 Jul. 2016

review from

More

• 8.6 /10Enterprise Rent-A-Car Car Rentals at Salem
• 8.0 /10Avis Car Rentals at Salem
• 6.9 /10Hertz Car Rentals at Salem

• Has the Budget rental car policy in Salem changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in Salem?

  Intermediate (Honda CR-V or similar) is the most frequently booked rental car type from Budget in Salem.

• How many car rental locations does Budget have in Salem?

  Budget has 1 rental location in Salem. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Portland airport (PDX)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Portland airport (PDX)?

  Yes