Book Enterprise car rentals in Salem

Salem, OR, United States
1 Oct — 8 Oct
Salem, OR, United States
Fri 1/10
Noon
Fri 8/10
Noon
Driver's age:

Pros

" and informative"(in 3572 reviews)
" - thank you!"(in 5305 reviews)
""Great Staff, easypoff.""(in 2248 reviews)

Cons

"They had no ."(in 4241 reviews)
" inside."(in 4134 reviews)
"Difficult to s."(in 4202 reviews)

Reviews for Enterprise in Salem

Overall Rating8.0 ExcellentBased on 32 reviews
Cleanliness
8.2
Comfort
8.1
Overall
8.1
Pick-up/Drop-off
7.6
Value for money
8.1

Recent reviews

Traveler rating
9
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Find reviews that mention:
4.8
Long Check Out, Didn't Recognize My Online Price, Bad TagsPros:Comfortable car, got good gas mileage.Cons:A couple things were quite negative about this last rental. Keep in mind I've been renting cars from around the world for many years, so I'm not just a one off reviewer. -- Check out took quite long, almost 45 minutes. Normally Enterprise rentals take less than 15. -- Didn't have the reserved car size. They upgraded me (which is good), but the only upgraded car they had with good gas mileage and reliability had expired registration. And they wouldn't give me any proof by writing that they would pay for any tickets/fees associated with having bad tags. Not cool. -- I reserved the rental through Kayak at $22/day. When I got there, they tried to charge me $30/day, and it took me 10 minutes to find my email and show them. They finally agreed to give me the price I reserved with, but it was a hassle. And, they didn't give me AAA or CDL discounts like normal, despite my requesting it. While the staff was fairly friendly, in general, I got the feeling that they were trying to take advantage of me. I'm going to try Salem Hertz instead next time.Reviewed 6 Jul. 2017
review fromkayak
7.6
DisorganizedPros:The guy at the counter didn't know what he's doing. This is a company that truly only cares about profit. Customer satisfaction gone. Asked for a certain type of car and gave plenty of notice beforehand. Was told when I arrived that the car wasn't available. Was told to wait for an hour atleast. Maybe one would come soon. Was then told could check at different location. So after waiting 30 minutes the car finally showed up. Overall an okay experience,.... Terrible customer service. Terrible business. Hopefully enterprise will step up there game.... Probably won't go through them again..... I rent frequently so this is a lose for them....Cons:Read above. ^Reviewed 7 May 2017
review fromkayak
10.0
Cons:It was great all...nice car, nice people, great price, all greatReviewed 14 Feb. 2021
review fromkayak
8.0
Pros:The pickup was extremely easy once it was my turn, did a quick walk around swiped my card and I was off. The young guy that got me going was very quick and polite.Cons:When the TV commercials say we'll pick you up that's true if you are already within walking distance anyway!!! The office is located on the edge of town, I live 13 miles away down a 55 mph state hwy, they wouldn't come pick me up because I was outside the 10 mile radius. The thing that really upset me is any place say 5-7 miles away in town would have taken as long or longer with lights and traffic!!!Reviewed 10 Oct. 2020
review fromkayak
10.0
Pros:all of the aboveCons:Infinity G50 is a cheap car. I would have preferred a Jetta. But was in good working conditionReviewed 16 Nov. 2020
review fromkayak
10.0
Pros:The young Lady that helped us was very friendly, A customer Service all star!Cons:Everything went very well from pickup to drop off.Reviewed 23 Jul. 2020
review fromkayak
2.0
Pros:Did not have a good experience overall.Cons:Better customer service and willingness to resolve issues.Reviewed 26 Apr. 2021
review fromcheapflights
4.0
Rental insurance rip-offCons:I made a reservation for a rental car and ended up not needing it. I had selected the rental insurance which was charged to my checking account before I even showed up to rent a car. The car insurance policy was never refunded to me, Enterprise told me directly that there was NOTHING they could do because their insurance service is contracted out through some other company. This other company is nearly impossible to get ahold of, they have no phone number or email address, only an online petition form that freezes up on you and fails to submit.Reviewed 23 Nov. 2015
review fromkayak
6.0
Pros:Good quality, clean car.Cons:There were no cars available in Portland for at least 3 weeks prior to my reservation. so I had to take a bus 1 hour south to pick up my car. Enterprise (and other companies) should have responded to increased demand in a major city by shifting inventory to Portland. when I picked up the car it was very busy and the computers were down so it caused me some delays. When I dropped off the car at the airport before hours, there were no spots available so I had to drop it off in another companies spot since I didn't know what to do and I got a machine when I called to ask...Reviewed 30 Aug. 2017
review fromkayak
10.0
Great little car at a great ratePros:Got a 2018 Kia Soul, less than 2000 miles. Clean, comfortable, quick on the freeway. Week long rate less than the five day rate I booked. Great service by the staff. Gas station to fuel up one block away.Cons:Restroom toilet wouldn't fill and flush easily.Reviewed 12 Oct. 2017
review fromkayak
8.0
Easy after hours drop-offPros:Not much to attest to, but drop off was quick and simple. No extra paperwork neededCons:NothingReviewed 2 Sep. 2017
review fromkayak
7.6
You get what you pay forPros:Good customer service, convenient, good valueCons:Car seats were a little dirty, windshield wipers weren't greatReviewed 14 Apr. 2018
review fromkayak

Where can I find Enterprise car rentals in Salem?

2385 Mission St Se, Enterprise car rentals

Address

2385 Mission St Se

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday09:00 - 12:00

Phone

+1 503 364 1911

Address

1980 Front St Ne

Hours

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 503 316 0755

Address

281 Lancaster Dr Ne

Hours

Monday14:00 - 17:0008:00 - 17:00
Tuesday14:00 - 17:0008:00 - 17:00
Wednesday14:00 - 17:0008:00 - 17:00
Thursday14:00 - 17:0008:00 - 17:00
Friday14:00 - 17:0008:00 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00

Phone

+1 971 240 4516

Good to know

Most popular location

2385 Mission St Se

Most popular car type

Premium

Top tips for renting a car from Enterprise in Salem

  • Premium rental cars from Enterprise in Salem are around -18% cheaper than other car types, on average

FAQs about renting a car from Enterprise in Salem

  • As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

  • Premium (Mercedes-Benz C-Class Wagon or similar) is the most frequently booked rental car type from Enterprise in Salem.

  • Enterprise has 3 rental locations in Salem. Take a look at our Enterprise rental location map to find the best rental cars near you.

  • Yes

  • Yes