Book Budget car rentals at Salt Lake City Airport

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7

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2.0

There’s nothing positive to speak ofReviewed 27 Aug. 2023

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2.0

The counter staff at the Salt Lake City Budget was rude and unhelpful. When we arrived, he informed us that he did not have the 7 passenger one way rental that we reserved back in January. He told us that we could take another car but could not tell us if it was for 5 or 7. He told us to wait while he checked with another budget person in the car pick up area. He ignored us for over 30 minutes and when we returned to the counter, he continued his rude attitude and acted like it was my problem that the car I reserved was not present. In the meantime, my husband went directly to the car pick up area and spoke with "Johnnie" who was extremely helpful. Johnnie reported he had the 7 passenger car and had tried to call the counter staff multiple times but he did not pick up. The counter staff should not be working in customer services. He lacks interpersonal skills and is made no effort to help the situation. This reflects very poorly on Budget that they allow this person to be the first interaction with customers.Reviewed 10 Aug. 2023

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2.0

We had fo wait 2 hours for vehicle to be ready. After returning rhe vehicle, Budget did not provide a receipt.Reviewed 28 Mar. 2023

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10.0

Our experience was great except wait time to pick up car.Reviewed 16 Mar. 2023

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4.0

The price I was quoted on Kayak was not what Budget charged me - I was quoted $400 and they had me pay $560. The car also was not the mid Suv I had requested, but rather a sedan. When I asked if the vehicle was a sedan, they said no, it's a hatchback. I was charged more for a lower level vehicle. In short, I'm unimpressed.Reviewed 16 Mar. 2023

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4.0

Booked thru Kayak, but Hotwire was somehow involved. Budget didn’t have the kayak/Hotwire reservation details, so basically had to rebook at the counter. Also the vehicle rented wasn’t available, instead of minivan we got a passenger van. Big difference, those aren’t “similar”. Had I known the minivan wasn’t available, I would’ve have rented elsewhere. Very poor booking experience.Reviewed 10 Mar. 2023

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2.0

When I arrived at the Budget desk, the wait was an hour as 2 of the 3 employees went away for 45 minutes. The online check in didn’t work through their website and app so express check in didn’t work. When I arrived at the desk, the attendant wouldn’t accept my physical MasterCard as it was and Apple Card through Goldman Sachs. She said that they didn’t do Apple Pay which is not how it works with the actual card. This was the card used for the reservation and there was no forewarning about card they would accept. They wouldn’t take another card number and when I asked to get an explanation or talk to another person, she turned off the computer in front of me and moved to another and called the next person in line. The customer service line had me on hold for additional 45 minutes without anyone picking up. I wound up having to rent from another company costing hundreds more and the 3 hour delay made it so I missed skiing that day which was the purpose of the trip. Very disappointing in general and the customer service overall was horrible.Reviewed 9 Mar. 2023

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2.0

Waited an hour in line only to be told by the extremely rude employee that there wasn’t a car for me unless I wanted to wait at least another hour for a car to be ready or pay double the rate for a different car. I walked over to Avis and got in a car in 10 min. Budget SLC lost my business forever.Reviewed 7 Mar. 2023

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2.0

Didn’t have the car we reserved. Car we got didn’t work.Reviewed 7 Mar. 2023

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2.0

The Budget location in Salt Lake City did not honor the original quoted price.Reviewed 3 Mar. 2023

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2.0

After waiting in a long line (which we expected), we were told no cars were available & we would need to wait an additional 30-45 minutes.Reviewed 27 Feb. 2023

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2.0

Was promised a Toyota Tacoma or similar. Ended up with a Toyota Camry. Never renting from budget again.Reviewed 14 Feb. 2023

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• How much does it cost to rent a car from Budget at Salt Lake City Airport?

  On average a rental car from Budget at Salt Lake City Airport costs C$ 79 per day.

• What is the most popular rental car from Budget at Salt Lake City Airport?

  Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Budget at Salt Lake City Airport.

• Where can I find Budget car rentals at Salt Lake City Airport?

  3974 West 500 North is the closest Budget rental location to Salt Lake City Airport. The telephone number for this location is +1 801 736 0890.

• Does Budget offer shuttle or airport pick-up services from Salt Lake City Airport (SLC)?

  Yes