Book Budget car rentals in Solon

Reviews for Budget in Solon

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1

Very good

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Okay

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Fair

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Mediocre

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car smelledget the car

car availablereturned the car

car was clean

10.0

Let me change drop off location, no problem or fee.Reviewed 27 Apr. 2022

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4.0

I selected the dates I needed the car on your site but those were not the dates the car was reserved for. Imagine my surprise when went to pick up the car and it wasn't there for me. I was to get a car for the time I needed it just cost $120.00 more than your site quoted. I won't use Kayak again.Reviewed 26 Oct. 2021

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1.9

We rented a 12 passenger van and never received it. After 2 1/2 hours of waiting we drove away in a Suburban, which was not big enough for what we needed but had to do. Our agent did her best, and we were not unhappy with her. Budget customer service basically blamed us for renting through a 3rd party and refused to make it right. I will never rent from Budget again. It was a terrible experience.Reviewed 13 Sep. 2021

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6.4

Cons:Car smelled like smokeReviewed 3 Sep. 2020

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5.6

Pros:Friendly staff, quick processCons:I was told the car had EZ pass, it did not. Car smelled like smoke, used Q-tips and cigarettes left on floor between seats.Reviewed 19 Feb. 2020

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2.0

They didn't have any cars.Cons:I was renting a car for work and when I arrived at my scheduled time to pick up the car they informed they had no cars and would not have a car for me. I missed all my work appointments and had to rent a car from another company.Reviewed 30 Mar. 2018

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7.6

Debit card does not workPros:I used my debit card to pick up my car but it cannot pass the SSN check since the system is for credit only. I successfully used my debit card to complete all online process and there is no any notice telling me that until I walked 30 min to pick up the car and then get stuck there for an hour.Reviewed 30 May 2017

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4.4

Budget's problem....customer inconveniencePros:the employees were very nice.Cons:***Gas tank could not be opened to refuel before returning. At drop-off, the second attempt by the Budget employee was successful only with the help of a screwdriver to pry the tank cover open. Then, we were told we would have to go to a nearby gas station an fill the tank ourselves (we are talking possibly 2 gal), and then come back to return the car. Otherwise, we would be charged a $20 refueling fee. The whole drop-off process took almost an hour. Come on Budget...give the office some customer service latitude.Reviewed 18 Jan. 2016

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10.0

Pros:Courteous agentsReviewed 2 Nov. 2015

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• Has the Budget rental car policy in Solon changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Budget will continually update its policies accordingly. Please contact Budget directly for the latest information. You can find up-to-date information on the coronavirus response of Budget here: Coronavirus (COVID-19) update from Budget

• What is the most popular rental car from Budget in Solon?

  Mini (Dodge Grand Caravan or similar) is the most frequently booked rental car type from Budget in Solon.

• How many car rental locations does Budget have in Solon?

  Budget has 1 rental location in Solon. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Hopkins Intl airport (CLE)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Hopkins Intl airport (CLE)?

  Yes