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One location in Burbank Bob Hope
One location in Burbank Bob Hope
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Reviews
10.0 Wonderful
Jen, Sep 2024
Intermediate
10.0 Wonderful
Anonymous, Jul 2024
Pick-up truck
10.0 Wonderful
Anonymous, Apr 2024
Pick-up truck
10.0 Wonderful
Anonymous, Mar 2021
Pros:
Good clean cars, easy and efficient pick up and delivery.Cons:
Improve your off hours telephone support, for normal questions relating to the car functions and normal customer support questions, beyond the 9-5 normal business hours to perhaps 9-9 local time. On your toll-free national number. I called at 6:10pm CA time, right after I picked the car at 5:30pm after I came home, and the telephone support message said the office is only open during normal business hours and call tomorrow. That was bad CS in my opinion. At least they could have directed me to a different number?One location in Burbank Bob Hope
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Reviews
2.0 Poor
Anonymous, May 2024
Pick-up truck
10.0 Wonderful
an, Mar 2021
Pros:
Friendly staff, easy drop off, availability of awd vehicleCons:
Windows and mirrors had dried up water spots that made it hard to see to drive safely, but mentioned it to a staff and she cleaned it as best as she can and apologized.2.0 Poor
Anonymous, Mar 2021
Cons:
The car was not satisfactory. I did not receive the type of car I paid for (BMW 3 series) or given suitable substitute. The car I was given ran poorly and had the check engine light illuminated. Under anything more than delicate acceleration the car barely ran and a “wrench” alert was displayed. Not satisfied!!One location in Burbank Bob Hope
One location in Burbank Bob Hope
Filters
Reviews
4.0 Mediocre
Anonymous, Aug 2024
Intermediate
One location in Burbank Bob Hope
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Reviews
6.0 Okay
Anonymous, Mar 2024
Intermediate SUV
2.0 Poor
Anonymous, Jan 2024
Economy
10.0 Wonderful
Anonymous, Dec 2023
Supplier choice
6.0 Okay
Sean, Oct 2022
8.0 Very good
Anonymous, Dec 2019
Pros:
Prices were fair, convince7.2 Good
Troy, Nov 2019
Cons:
BUR desk was understaffed. FAT staff was, well, lazy. At drop-off an Avis guy Ian paid to stand there and tell you you have to record your own mileage and fuel and walk in to the terminal to check out and get a receipt. The lady at the desk seemed put out that I already had the mileage and fuel so she couldn’t send me back to get it. Not a good look.One location in Burbank Bob Hope
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Reviews
2.0 Poor
Anonymous, Aug 2024
Pick-up truck
10.0 Wonderful
Armida, May 2024
Intermediate
4.0 Mediocre
Pez, Mar 2024
Intermediate SUV
2.0 Poor
Anonymous, Oct 2023
Standard SUV
2.0 Poor
Tanya Marie, May 2021
Cons:
No one was there...had to Uber 90 minutes aeayy3.6 Poor
Jennifer, Jun 2020
Pros:
Pick up was easyCons:
The car was dirty. ( insides were covered in dust and had a horrible musty smell) I needed to extend the length of the rental, but the automated phone line kept hanging up or disconnecting. I called the local office and they tried to charge me a completely different amount. I went to the office to show my receipt and he looked it up and said it was a computer malfunction. I then had to wait nearly 40 minutes to get my car. I will consider looking for other rental companies next time.One location in Burbank Bob Hope
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Reviews
2.0 Poor
Anonymous, Oct 2024
Supplier choice
2.0 Poor
Anonymous, Feb 2024
Intermediate
10.0 Wonderful
Anonymous, Nov 2023
Intermediate
2.0 Poor
Meir, Oct 2023
Full-size
2.0 Poor
Anonymous, Oct 2023
Intermediate
2.0 Poor
Anonymous, Sep 2023
Intermediate SUV
2 locations in Burbank Bob Hope
One location in Burbank Bob Hope
One location in Burbank Bob Hope
Filters
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Reviews
2.0 Poor
Anonymous, Aug 2024
Intermediate
2.0 Poor
Gregorio, Mar 2024
Compact
2.0 Poor
Anonymous, Jun 2021
Cons:
When we checked in there was no staff and they didn't have the car we paid for.4.0 Mediocre
Anonymous, May 2021
Pros:
Staff was rude in the beginning, but then after waiting an hour got someone helpful.Cons:
Customer Service6.0 Okay
Kalanz, May 2021
Cons:
Better direction to pick up your vehicle and drop off. Signage and directions is unclear. Process to drop off was easy once you found the location10.0 Wonderful
Americo, Apr 2021
Cons:
Everything went beyond my expectationsOne location in Burbank Bob Hope
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Reviews
8.0 Very good
Shelly, Jul 2024
Compact SUV
6.0 Okay
Anonymous, Oct 2023
Compact SUV
4.0 Mediocre
Anonymous, Apr 2021
Cons:
My main complaint is with the billing process. It was written in my confirmation that "Thrify charged the total cost of this reservation ($85.25) to your credit card today." However, when I picked up the car I was charged an additional $21.17 in miscellaneous services charges and taxes. I have rented cars and purchased flights through Kayak for many years and have never before experienced this "bait and switch" technique. I don't know if this scam was the fault of Kayak, Thrifty or CarRentals.com but suffice to say, I won't be using any of these companies again. If I can't trust you to quote me a fair price, then we can't do business with each other.4.0 Mediocre
Anonymous, Jan 2021
Pros:
Good price, easy drop offCons:
the car they gave me had large scratches in the paint. They offered to upgrade for an 80% price increase8.4 Very good
Anonymous, Feb 2020
Cons:
The outside of the car was dirty.10.0 Wonderful
Anonymous, Jan 2020
Pros:
easy pick up and drop offCons:
pricingOne location in Burbank Bob Hope
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Reviews
2.0 Poor
Joe, Jul 2024
Intermediate SUV
2.0 Poor
Anonymous, Jun 2024
Supplier choice
4.0 Mediocre
Anonymous, Jun 2024
Compact SUV
10.0 Wonderful
Anonymous, Jun 2024
Compact
2.0 Poor
Anonymous, Nov 2023
Supplier choice
2.0 Poor
Anonymous, Dec 2021
One location in Burbank Bob Hope
One location in Burbank Bob Hope
One location in Burbank Bob Hope
2 locations in Burbank Bob Hope
One location in Burbank Bob Hope
One location in Burbank Bob Hope
Most popular company | Thrifty |
---|---|
Most popular car type | Intermediate |
Average price | C$ 57/day |
Good deal | C$ 38/day |
On average a rental car at Burbank Bob Hope costs C$ 105 per day.
Avis 2501 North Hollywood Way Ste 7 is the closest car rental location to Burbank Bob Hope (0.2 km away). The telephone number for this location is +1 818 566 3001.
In the past 72 hours, the cheapest rental cars near Burbank Bob Hope were found at Fox (C$ 48/day), Europcar (C$ 58/day) and Avis (C$ 74/day).
Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type at Burbank Bob Hope.