Book Dollar car rentals in Burbank

Reviews for Dollar in Burbank

Recent reviews

Traveler rating

Wonderful

3

Very good

3

Good

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Okay

2

Fair

1

Mediocre

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Poor

5

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10.0

We had a very new 2022 Nissan Pathfinder that served our needs exceptionally well. Very comfortable.Reviewed 17 Mar. 2023

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8.0

The desk for Dollar at Burbank was shown to be on the second level. When we got there, we were told by another car rental company they were on the first level. If there were signs indicating that, they were not very noticeable. We then went down to the first level (hauling our luggage all the time). Returning the car in Palm Springs was a breeze.Reviewed 25 Mar. 2022

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4.0

They didn’t have the car I reservedReviewed 21 Mar. 2022

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2.0

I booked my car through Kayak who took me to the Priceline site to book at car at Dollar Rental Cars at the Burbank Airport. When I got to the Airport, with my happy notice from Priceline congratulating me about my rental, the Dollar people could not find my reservation in their system. I showed them the confirmation but it made no difference. They, along with the other car rental agencies had NO cars to rent. We were essentially stuck. Thank you for nothing Kayak and Priceline. It appears whatever you were to communicate to Dollar never got there. Very disappointed. My advice to people looking to rent a car is, you can use Kayak to check prices but to book directly with the Rental Agencies. You just can’t trust these intermediaries.Reviewed 22 Feb. 2022

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8.0

It was late when we arrived - the signs at Burbank were very clear that I would need to visit the Hertz counter to get the key to the car.Reviewed 5 Jan. 2022

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4.0

pick up took way too long and was confusingReviewed 1 Dec. 2021

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2.0

I didn't even get my car because the line was too long and it was making me late for my appointment. I ended up calling an Uber so it was a total waste of money.Reviewed 13 Nov. 2021

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5.9

Car was old, had dents and dings and scrapes, and the interior smelled of weed and cigarettes. Plus, I had to go to the nearby Hertz counter to get the car, as the Dollar Kiosk was closed. Wish Dollar had told me that instead of me having to figure that out by myself!Reviewed 27 Sep. 2021

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1.9

Very poor customer service. I called customer service, no one pick up the phone. Never want to go with dollar again.Reviewed 11 Jul. 2021

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4.0

Pros:NothingCons:The staff was unfriendly, not helpful, and gave me the worst car. We had to waste our time waiting to get a new one. Been told they had nothing else but they actually had other cars available hiding in the back. Charged more money on my card without explaining what it was.Reviewed 4 Jul. 2021

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4.0

Cons:Pick up took over an hour and just started off our trip on a bad note.Reviewed 20 May 2021

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10.0

Pros:Drop off was quick and convenient at Santa Barbara airport. Knowledgeable and friendly staff.Cons:Rental car pickup was a long walk from the airport. When we got there, the Dollar booth was closed, and we had to go to another location.Reviewed 13 Apr. 2021

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• Has the Dollar rental car policy in Burbank changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

• What is the most popular rental car from Dollar in Burbank?

  Economy (Jeep Wrangler or similar) is the most frequently booked rental car type from Dollar in Burbank.

• How many car rental locations does Dollar have in Burbank?

  Dollar has 1 rental location in Burbank. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes