Reviews for Fox in Burbank
- All reviews 100%
5 Jun 2017
Worst car in the category
Pros: Didn't like anything.
Cons: Was disappointed with the car that was offered. Booked a 7 seater and 3 bags. Barely fit one bag after the back seats were up. Got a Dodge Journey that smelled like an ashtray on wheels. Won't be booking with Fox.
24 May 2017
Pros: Fast customer service.
25 Apr 2017
Pros: The car was in good condition, and the personnel at the lot were efficient and helpful. The value for money was good. Return was efficient as well.
Cons: the hassle and attempts to charge me for an upgrade at the counter when the vehicle I had 'reserved' wasn't available. I ended up opting for a lower class of car at the full size rate. The hard sell on the gas used dishonest information. I left feeling disgusted with the counter agent. I will not be renting from Fox in Burbank in the future.
18 Apr 2017
Pros: car got me where I needed to go, full tank.
Cons: driver side door handle did not unlock, lock with key, had to lock/unlock vehicle on passenger side. quite a few dings in car, I was concerned they would charge me for one of them as the marking on the pre rental inspection was not very precise, but it was not a problem