Pros: Nothing. A terrible experience.
Cons: The car had dents snd scratches and smelled heavily of pot. We stuck Clorox wipes in the vents and rode with the back windows open to help with the smell. The gas gauge didn’t work right leading them to charge for gas although I had filled up right before returning the car. And to top it off they charged me over $40 for bringing the car back 3 hours early. That’s right, I brought it back early and not late and got charged. I predict a lot of time on the phone with their customer service people because their counter person was awful
Pros: The price was much better than other rental agencies
Cons: The wait time at the counter was acceptable but when I went to the Kiosk to get the car, they were totally disorganized and it took over 15 minutes to then get the car. The car smelled from cigarette smoke and during the rental period, I had to put air in one of the tires.
Pros: Polite and efficient.
Pros: The price was good and your customer service is good. It was more on Fox. They game me the bad experience
Cons: Explain the credit/ debit policy more clearly
Pros: Friendly staff. Relatively quick in and out.
Pros: Super easy and friendly staff
Cons: Car had a terrible smoke smell
Pros: Nothing fox rentals said they had no more cars to rent although I had a reservation
Cons: Renting an actual car
Cons: Air conditioner was very bad. Not getting cold.
Pros: all good except for
Cons: windshield wiper busted, handle above passenger side window busted
Cons: The car was filthy, interior was not wiped down or vacuumed, smelled like smoke after a couple of hours. Did not realize the extent of it until about two hours away from the location, and was told I should have brought it back for a replacement (and this is the only car they had in the size I reserved when I picked it up). Will never rent from Fox again. Whatever "discount" you seem to get by renting from them is not worth it.
Pros: Nothing really
Cons: No drop off info given, no directions on where to go, what to expect at drop off, no info on charges/rate for early drop off. The car was damaged and had an under carriage piece hanging down which we didn't realize until after being on the road for a while. Piece of junk.
Pros: The drop-off was super easy and the drop-off staff was great.
Cons: We booked a full-size SUV months in advance because we were traveling with a toddler, car seat, stroller, and luggage. They did not have a full-size SUV, so we had to cram in a different car which barely fit everything, including the car seat. There was barely any extra inventory to choose from. They offered us a $20 discount, which was nice, but we would’ve rather had the car we originally reserved.
As the situation changes with coronavirus (COVID-19) Fox will continually update its policies accordingly. Please contact Fox directly for the latest information. You can find up-to-date information on the coronavirus response of Fox here: Coronavirus (COVID-19) update from Fox
On average a rental car from Fox in Burbank costs C$ 71 per day.
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Fox in Burbank.
Fox has 1 rental location in Burbank. Take a look at our Fox rental location map to find the best rental cars near you.
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