Aloft Cancun

8.6
Excellent

Based on 2,876 reviews
 
Boulevard Kukulcan Km 9, 77500 Cancún, Quintana Roo, Mexico
  +52 998 848 9900
Aloft Cancun - Cancún, Quintana Roo, Mexico
Check-in
Check-out
Compare vs. KAYAK |
Cancelon C$ 111
Priceline C$ 117
Booking.com C$ 119
Cancelon
per night
Priceline
per night
Booking.com
per night

Good to know

Distance to city centre 8.8 km
Location rating 9.5
Nearest Airport Cancun
Distance to airport 17.4 km

Rooms

Check-in
Check-out

Deluxe Rooms

C$ 168+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 168 per night
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Unknown
C$ 170 per night
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Unknown
C$ 177 per night
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Unknown
C$ 241 per night

Queen Rooms

C$ 117+

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Bed Type
Provider
Nightly base price
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Queen bed
C$ 117 per night
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Queen bed
C$ 132 per night

Standard Rooms

C$ 111+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 111 per night
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Unknown
C$ 133 per night
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Unknown
C$ 136 per night
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Unknown
C$ 140 per night

Superior Rooms

C$ 161+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 161 per night

Double Rooms

C$ 119+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 119 per night
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Unknown
C$ 129 per night
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Unknown
C$ 139 per night
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Unknown
C$ 143 per night
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Unknown
C$ 147 per night
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Unknown
C$ 157 per night
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Unknown
C$ 203 per night

King Rooms

C$ 150+

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Bed Type
Provider
Nightly base price
IMAGE
King bed
C$ 150 per night
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King bed
C$ 199 per night

Reviews

Traveller rating

224
70
23
15
7

Time of year

Traveller type

Show reviews that mention

+
best hotel in 3 reviews
clubs restaurants in 21 reviews
coco bongo in 9 reviews
complimentary valet parking in 15 reviews
convention center in 13 reviews
dirty towels in 35 reviews
ferry to isla in 10 reviews
great location in 191 reviews
love the aloft in 3 reviews
near the beach in 8 reviews
night life in 8 reviews
ocean view in 28 reviews
rooftop pool in 140 reviews
service was good in 29 reviews
staff was very friendly in 166 reviews
supermarket shops in 4 reviews
  • Excellent
    Jan. 2019
    9.7

    Very settled and consistent, good service

    The room was not “airy” enough, feels a bit closed, with no option to open a window etc..

  • Excellent
    Mar. 2018
    10.0

    Excellent staff attentions

    There's not towels for beach.

  • Excellent
    Sep. 2017
    10.0

    Great stay

    Well located in the turístico area of Cancun. Just minutes away from the beach. Excellent attention and courteous staff. Everyone was attentive and friendly. Ample room with good facilities that include a gym and a sauna. The breakfast buffet was awesome and they offer complimentary valet parking. Would go back anytime.

  • Excellent
    Sep. 2017
    10.0

    Great stay

    Well located in the turístico area of Cancun. Just minutes away from the beach. Excellent attention and courteous staff. Everyone was attentive and friendly. Ample room with good facilities that include a gym and a sauna. The breakfast buffet was awesome and they offer complimentary valet parking. Would go back anytime.

  • Excellent
    Jun. 2017
    9.7

    Hot water was in and out

  • Mediocre
    Apr. 2017
    2.8

    Worst staff

    Lazy/rude just seems like they are not in the customer service business

    Just really bad service

  • Mediocre
    Apr. 2017
    4.0

    Staff needs replacement

    Location

    Where should I start

  • Excellent
    Feb. 2017
    8.2

    one of the few normal hotels in cancun hotel zone

    perfect location for cancun nightlife scene and transportation in hotel zone

    strange smell in room from the cleaning products, possibly used to cover up moldy smell

  • Excellent
    Aug. 2016
    10.0

    Great option

    Great location in the busiest part of the night life zone. The decorative style and ambient playlist is best suited for the younger audiences. Room soundproofing is excellent despite having stayed in a very busy season

    I had trouble connecting and using the room WiFi despite the router being across the hall from my room. However, I was able to connect in the lobby.

  • Excellent
    Mar. 2016
    10.0

    Service on POINT

    Amazing Service! They were so kind and respectful.

  • Excellent
    Jan. 2016
    9.7

    - Staff was great - On-site restaurant was good - Location was great. Right next to supermarket and the "downtown" area. Mild blend of local culture and "hotel" culture. - Not far from bus station (10$ by taxi) - Free bottled water when they cleaned the room - Free safe in the room - WiFi wasn't fast, but it was nice to have! Netflix worked just fine.

    - Shower was a waterfall-type (which was cool) but the water pressure was abysmal - Bathroom was absurd. It's like a sliding door? No privacy whatsoever. - No beach access. Beach was across the street so it wasn't too bad, though. - If I'm picking nits, the elevators took forever sometimes.

  • Poor
    Dec. 2015
    2.0

    Nothing

    The malfunctions alarms going off all night and having more then we agreed to charged to my credit card after our stay. They should have paid us to stay there. This is my first negative review out of hundreds of hotel stays.

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About

Overview

One look at the Aloft Cancun in the Zona Hotelera region of Cancun, Mexico and you will be won over. Just steps from the Cancun International Convention Center (it actually provides direct access to the building), it is also steps from Marlin Beach, and a short drive to such attractions as the Maya Cancun Museum, El Rey archaeological site, the Cancun Underwater Museum, Parque las Palapas, Beto Avila Stadium and all kinds of shopping and dining. The Cancún International Airport is only ten miles from the hotel, and half a dozen amazing beaches are less than two thousand feet from the premises. Whether visiting for the amazing golfing, the sightseeing, the natural and historic sites, the ocean and beaches, or a bit of everything, it is all within minutes of this boutique hotel. Yet, it is also packed with many premium amenities of its own. These include the re:charge gym, the outdoor pool area, and the Vlue Spa offering massages and other treatments. There is also a delicious buffet breakfast, Nook (the in-house restaurant serving all three meals each day), a bar, pet-friendly policies, a tour desk, business services, free Wi-Fi, parking and free bike rentals, among other amenities. The rooms range from lagoon and ocean view rooms to suites, but all will include climate controls, separate sitting areas, bottled water, 24-hour room service, mini-bars, beverage stations, entertainment systems with HD TVs and cable service, large and private baths with signature toiletries, and premium bedding and décor. Remarkably attractive and amenities-rich, the Aloft Cancun is a great choice for almost any visitor to this popular destination.

KAYAK

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

Based on 2,876 reviews

9.5

Location

9.0

WiFi

5.6

Wellness

5.3

Breakfast

Things to Know

  • Comfortable beds
  • Great shopping
  • Good restaurants & bars in the area
  • Beach nearby

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled Access
ATM on-site
Internet
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Spa
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Safe
Sauna
Free parking
Pool table
Storage available
Pets allowed on request. Charges may apply.
Terrace/Patio
Rooftop
Elevator
Concierge service
Laundry facilities
Express check out
Hairdryer
Cable or satellite TV
Coffee shop
Steam room
Free valet parking
Wedding services
Cribs available

Location

Most Popular Landmarks

  • Playa Caracol 173 m
  • Forum Beach 272 m
  • Delphinus Punta Cancún 0.5 km
  • Playa Chac Mool 0.8 km
  • Cancun Golf Club at Pok Ta Pok 1.5 km
  • Playa Tortugas 2.4 km

Cancún Travel Guide

Learn about Cancún on KAYAK

Getting Around

Cancun 17.4 km
Playa Del Carmen 66.8 km

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