Four Points by Sheraton Cancun Centro

4 stars
Avenida Tulum, MZ 1, Lote 2, SM 12, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 283 0101
7.7
Good
based on 675 reviews
675 reviews
Fri 10/7
-
Sat 11/7
2 guests, 1 room
Deals from
C$ 133
/Cheapest rate per night
Room type
Provider
Nightly total
King room, bed type unknown
C$ 133
Traditional Room, 1 king bed
C$ 141
Standard Room, 1 king bed
C$ 144
40 more Four Points by Sheraton Cancun Centro deals
40 more Four Points by Sheraton Cancun Centro deals
Bar
Conference room
Lounge
Bar
Pool
Banquet hall
Pool
Bedroom
Buffet
Bedroom
Conference room
Bedroom
Conference room
Building
Bedroom
Bathroom
Lounge
Other
Conference room
Lobby
Other
Bar
Conference room
Balcony
Building
Gym
Bar
Balcony
Conference room
Conference room
Banquet hall
Other
Banquet hall
Front desk
Gym
Bathroom
Building
Business centre
Conference room
Bathroom
Other
Bathroom
Bedroom
Lobby
Other
Conference room
Living room
Lounge
Other
Bathroom
Gym
Other
Photos of Four Points by Sheraton Cancun Centro
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Set under 10 minutes' walk from Plaza Nichupte and Dubai Palace Casino, Four Points by Sheraton Cancun Centro features an outdoor pool, a Jacuzzi and a rooftop terrace. It also offers an express check-in and check-out feature, valet parking and a sauna.

A wide range of premium services are available for guests of Four Points by Sheraton Cancun Centro, such as a car rental desk, babysitting/child services and a 24-hour business centre. Staff are available 24 hours a day and can assist with booking tours and tickets.

The hotel features air conditioned rooms with a mini bar, a flat-screen TV and a coffee maker. All have a refrigerator, free internet access and a private bathroom with a hair dryer.

The hotel's on-site restaurant, B&R Eatery, is a popular place to enjoy a meal. For those who would like to relax with a beverage of an evening, the on-site bar provides the perfect spot.

Four Points by Sheraton Cancun Centro provides easy access to Estadio Quintana Roo. Gran Puerto and Hard Rock Cafe Cancun are nearby.

7.7
Good
675 reviews

Latest deals for Four Points by Sheraton Cancun Centro

Fri 10/7
-
Sat 11/7
King room, bed type unknown
C$ 133
nightly with fees
King room, 1 king bed
C$ 139
nightly with fees
King room, bed type unknown
C$ 139
nightly with fees
Traditional Room, 1 king bed
C$ 141
nightly with fees
King room, bed type unknown
C$ 142
nightly with fees
King room, 1 king bed
C$ 145
nightly with fees
Double room, 1 twin bed
C$ 148
nightly with fees
Traditional Room, 1 king bed
C$ 149
nightly with fees
Traditional Room, 1 king bed
C$ 150
nightly with fees
Traditional Room, 1 king bed
C$ 159
nightly with fees
King room, bed type unknown
C$ 159
nightly with fees
Double room, 1 king bed
C$ 167
nightly with fees
King room, bed type unknown
C$ 209
nightly with fees
Double room, bed type unknown
C$ 220
nightly with fees
Standard Room, bed type unknown
C$ 426
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Four Points by Sheraton Cancun Centro

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by elevator

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

General

  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • City view

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Steam room
  • Rooftop pool
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Public bath
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Toilet
  • Toilet paper
  • Walk-in shower

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Library
  • Shared lounge/TV area
  • TV
  • Smartphone dock

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Clothes rack

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Children's high chair

Things to do

  • Gift shop
  • Eco tourism
  • Beauty salon
  • Shopping

Parking and transportation

  • Free parking
  • Private parking
  • EV charging station

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Fitness centre

Reviews of Four Points by Sheraton Cancun Centro

7.7
Good
675 verified ratings
Wonderful
310
Very good
150
Good
108
Okay
41
Fair
29
Mediocre
13
Poor
24

Summary of reviews

Guests say
Guests consistently praise the hotel's convenient location, with many finding it close to malls, restaurants, and the hotel zone. However, there are frequent complaints about cleanliness, including reports of cockroaches and dirty pools, and several guests experienced poor or robotic service from staff. Breakfast and pool facilities receive mixed feedback, with some guests enjoying them and others disappointed by quality or maintenance. Overall, the hotel is seen as well-located but struggles with cleanliness and service consistency.
AI-generated from customer reviews
Location9 out of 10
Breakfast6 out of 10
Pool6 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

8.5
Very good
Alan, Aug 2020
Pros (+) GREAT manager Daniel. I used Marriott's giftcards and worked real well... I will recommend this hotel...
Cons (-) What sucks is their TV? Like 15 channels working out of 115 and zero guide to know what chanel is which... I never found any american channels and no CNN...
10
Wonderful
Daniel, Sep 2017
Pros (+) They are close to the center area of the city. Conveniently accessible. Great staff and attention. Ample room and nice facilities. The breakfast buffet was great.
10
Wonderful
Daniel, Sep 2017
Pros (+) Great place for a quick trip, business or leisure. Ample facilities, great food and excellent service.
10
Wonderful
Randall, Mar 2017
Pros (+) We had an absolutely fabulous when they stay at the Four Points Sheraton I would recommend this hotel to anyone it was first class all the way including the breakfast and the service from the hotel staff
10
Wonderful
Anonymous, Jan 2017
Pros (+) The staff like most Mexican were extremely nice and helpful. Every part of the hotel that I saw was very clean. The room was spacious and the bathroom was well portioned. I especially like the feature that the room key activated the room lights and once removed would stay on for only 5 mins. Check in and check out was a breeze and it was practically a straight line to the airport. Easy location to...
Read more

Location

Avenida Tulum, MZ 1, Lote 2, SM 12, 77500 Cancún, Quintana Roo

What's nearby

  • Estadio Olímpico Andrés Quintana Roo1.9 km
  • Estadio de Beisbol Beto Avila2 km
  • Glorieta del Ceviche2.3 km
  • La Gran Plaza2.8 km
  • Puerto Cancun3.3 km
  • Poliforum Benito Juarez4 km
  • Puerto Juarez5.5 km
  • Gran Puerto5.6 km
  • Cancun Golf Club at Pok Ta Pok6.9 km
  • La Isla Shopping Mall7.2 km
  • Kukulcan Plaza7.5 km
  • Spa at The Royal Sands7.7 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 005-007-004758/2025

Essential information about Four Points by Sheraton Cancun Centro

Low season

High season

Average price (weeknight)

Average price (weekend night)

July
February
C$ 160
C$ 155
Cheapest month to stay with an average 7% drop in price.
Most expensive month to stay with an average 14% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Four Points by Sheraton Cancun Centro

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Four Points by Sheraton Cancun Centro

  • If you’re after a cheap room at Four Points by Sheraton Cancun Centro, then you should consider staying during the low season. The cheapest deals can generally be found in July and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Four Points by Sheraton Cancun Centro, plan to stay on a Wednesday or Friday. The most expensive day is usually Thursday.
  • The cheapest price a room at Four Points by Sheraton Cancun Centro was booked for on KAYAK in the last 2 weeks was C$ 150, while the most expensive was C$ 150.
  • How long should you stay at Four Points by Sheraton Cancun Centro? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Four Points by Sheraton Cancun Centro

  • Where is Four Points by Sheraton Cancun Centro located?

    Four Points by Sheraton Cancun Centro is located at Avenida Tulum, MZ 1, Lote 2, SM 12 in Downtown, 2.2 km from the centre of Cancún. Estadio Olímpico Andrés Quintana Roo is the closest landmark to Four Points by Sheraton Cancun Centro.

  • When is check-in time and check-out time at Four Points by Sheraton Cancun Centro?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Four Points by Sheraton Cancun Centro.

  • Does Four Points by Sheraton Cancun Centro offer free Wi-Fi?

    Yes, Four Points by Sheraton Cancun Centro offers free Wi-Fi.

  • Does Four Points by Sheraton Cancun Centro offer free parking?

    Yes, Four Points by Sheraton Cancun Centro offers free parking.

  • How far is Four Points by Sheraton Cancun Centro from the airport?

    Four Points by Sheraton Cancun Centro is 12.3 km from Cancun. Four Points by Sheraton Cancun Centro is 69.8 km from Cozumel Intl.

  • Does Four Points by Sheraton Cancun Centro have a pool?

    Yes, Four Points by Sheraton Cancun Centro has a pool on-site.

  • How does KAYAK find such great Four Points by Sheraton Cancun Centro hotel deals?

    KAYAK scours the web for all room deals available at Four Points by Sheraton Cancun Centro in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Four Points by Sheraton Cancun Centro and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Four Points by Sheraton Cancun Centro.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
45% cheaperOne Cancun Centro8.3 Excellent (1,324 reviews)0.18 kmOutdoor pool, Fitness centre, Free Wi-FiC$ 77+
3-star hotel
60% cheaper
Humant Coliving - Cancún
9.2 Excellent (500 reviews)0.3 kmAdults only, Free Wi-Fi, Free parkingC$ 56+
4-star hotel
43% cheaper
San Francisco Cancun
10 Excellent (1 review)0.53 kmOutdoor pool, Fitness centre, Free Wi-FiC$ 79+
2-star hotel
58% cheaper
Saules Sueño
8.2 Excellent (21 reviews)0.59 kmOutdoor pool, Room service, Free Wi-FiC$ 59+

Cheapest

See cheapest stays in Cancún
3-star hotel
60% cheaper
Humant Coliving - Cancún
9.2 Excellent (500 reviews)0.3 kmAdults only, Free Wi-Fi, Free parkingC$ 56+
2-star hotel
58% cheaper
Saules Sueño
8.2 Excellent (21 reviews)0.59 kmOutdoor pool, Room service, Free Wi-FiC$ 59+
3-star hotel
52% cheaperIbis Cancun Centro8.2 Excellent (3,483 reviews)0.83 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 67+
3-star hotel
48% cheaperCity Express Junior by Marriott Cancun7.5 Good (1,459 reviews)0.94 kmOutdoor pool, Free Wi-Fi, Free parkingC$ 73+

Most recommended

See most recommended stays in Cancún
4-star hotel
43% cheaper
San Francisco Cancun
10 Excellent (1 review)0.53 kmOutdoor pool, Fitness centre, Free Wi-FiC$ 79+
3-star hotel
60% cheaper
Humant Coliving - Cancún
9.2 Excellent (500 reviews)0.3 kmAdults only, Free Wi-Fi, Free parkingC$ 56+
3-star hotel
45% cheaperOne Cancun Centro8.3 Excellent (1,324 reviews)0.18 kmOutdoor pool, Fitness centre, Free Wi-FiC$ 77+
2-star hotel
58% cheaper
Saules Sueño
8.2 Excellent (21 reviews)0.59 kmOutdoor pool, Room service, Free Wi-FiC$ 59+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.7
2.2 km
Cancun
12.3 km

Everything you need to know for your stay in Cancún