Pros (+) Everything was great. Awesome staff. Awesome food. Awesome service
Cons (-) Pool and Beach entrance smells like wet carpet.
5 stars
JW Marriott Cancun Resort & Spa
Blvd. Kukulcan, Km 14.5, Lote 40-A, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 848 9600Photos of JW Marriott Cancun Resort & Spa
Overview
JW Marriott Cancun Resort Spa provides guests with a range of upscale accommodations from which they can choose, along with amenities throughout the resort. The resort also features a convenient location for visiting many of the various sites and attractions in the Cancun area.
The hotel provides a host of different types of rooms for the guests. It has rooms with a single king bed, two doubles, along with several types of suites. Some of the amenities found within the rooms include pillowtop mattresses, comfortable linens, excellent views, high-speed Internet, a minibar, coffee and tea making facilities, LED TV, air conditioning, and more. It is possible to upgrade to a Club 91 room for complimentary food and beverages from the exclusive lounge.
Guests will also find a range of amenities on the property. Guests who are looking to stay fit can spend some time enjoying the on-site fitness center. It features cardiovascular equipment, along with free weights, free fitness classes, and separate saunas for men and women. The hotel also has pools for the guests to use. The on-site Mayan-inspired spa has a range of treatment packages, a steam room, and even a tennis court.
Guests can dine at the hotel, as well. It has a buffet breakfast, along with Sedona Grill, Gustino Italian Grill, the Lobby Bar, Beachwalk, 750 Pizzeria, Mikado Japanese Teppan Yaki, Sasi Thai, Champions Sports Bar, Kasai, and La Capilla Argentina Steakhouse. Visitors will find other locations to dine in the vicinity, as well as places they can explore and enjoy.
Latest deals for JW Marriott Cancun Resort & Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at JW Marriott Cancun Resort & Spa
- Private beach
- Water sport facilities (on site)
- Snorkeling
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Chapel/shrine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
Basics
- Internet
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
Accessibility and suitability
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled Access
- Elevator
- Upper floors accessible by elevator
Things to do
- Gift shop
- Game room
- Scuba diving
- Diving
- Snorkeling
- Beauty salon
- Water sport facilities (on site)
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Kitchen
- Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews of JW Marriott Cancun Resort & Spa
8.9
Very good
1027 verified ratings
Wonderful
687
Very good
134
Good
85
Okay
48
Fair
26
Mediocre
16
Poor
31
Summary of reviews
Pros (+)
Cons (-)
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Score by provider
9 out of 10
226 reviews
8.8 out of 10
1 review
9 out of 10
4 reviews
All reviews
Cons (-) I got descriminated
Pros (+) Service was really good
Pros (+) I loved staying here. All the staff that worked there were so friendly and nice. They knew our name by the second night. We felt important. The rooms were always clean & housekeeping was always keeping the room looking good and even came back at night to make sure we needed anymore towels or glasses. The waitstaff & bell boys were amazing. Anything we needed they got us it was amazing. I've never ...
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Location
Blvd. Kukulcan, Km 14.5, Lote 40-A, 77500 Cancún, Quintana Roo
What's nearby
- Spa at The Royal Sands1.2 km
- Kukulcan Plaza1.7 km
- La Isla Shopping Mall2.5 km
- Iberostar Cancun Peninsula Convention Centre2.5 km
- Iberostar Golf Club Cancun2.7 km
- Playa Delfines3.2 km
- El Rey Ruins3.3 km
- Cancun Golf Club at Pok Ta Pok5.2 km
- Hard Rock Cafe Cancun5.5 km
- CoCo Bongo Cancun5.5 km
- Cancun Convention Center5.7 km
- Poliforum Benito Juarez6.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about JW Marriott Cancun Resort & Spa
Low season | October |
|---|---|
High season | March |
Average price (weeknight) | C$ 461 |
Average price (weekend night) | C$ 533 |
When to book a room at JW Marriott Cancun Resort & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in CancúnGood to know
Value for money | 8.4 |
|---|---|
Distance to downtown | 9.6 km |
Nearest Airport | Cancun |
Distance to airport | 12.4 km |