JW Marriott Cancun Resort & Spa
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 9600
Cheapest
rate per night
8.9
Excellent
based on 444 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Zenhotels.com | C$ 158 |
| Prestigia | C$ 206 |
| Expedia | C$ 233 |
Good to know
Value for money |
8.3 |
|---|---|
Distance to city centre |
9.7 km |
Location rating |
9.2 |
Nearest Airport |
Cancún |
Distance to airport |
12.4 km |
Rooms
Standard Rooms
C$ 161+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 161
Deluxe Rooms
C$ 162+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 162
King bed
C$ 206
King bed
C$ 234
King bed
C$ 234
King bed
C$ 234
Unknown
C$ 250
King bed
C$ 251
King bed
C$ 251
Unknown
C$ 258
King bed
C$ 275
King bed
C$ 281
King Rooms
C$ 181+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 181
King bed
C$ 212
Unknown
C$ 249
King bed
C$ 251
King bed
C$ 257
Double Rooms
C$ 227+
Bed type
Provider
Total stay + taxes & fees
Double bed
C$ 227
Unknown
C$ 269
Unknown
C$ 269
Reviews
Pros
| "Beautiful and huge pool area!" | (in 19 reviews) |
|---|---|
| "Lovely hotel and nice staff" | (in 42 reviews) |
| "The renovated rooms were awesome." | (in 3 reviews) |
Cons
| "Parts of the hotel were under construction." | (in 6 reviews) |
|---|
Traveller rating
170
38
18
7
1
Time of year
Traveller type
Show reviews that mention
+
-
ExcellentDec. 201710.0
Excellent
Everything was great. Awesome staff. Awesome food. Awesome service
Pool and Beach entrance smells like wet carpet.
-
MediocreApr. 20162.8
I got descriminated
-
ExcellentJan. 201610.0
Service was really good
-
ExcellentAug. 201510.0
Best place to stay
I loved staying here. All the staff that worked there were so friendly and nice. They knew our name by the second night. We felt important. The rooms were always clean & housekeeping was always keeping the room looking good and even came back at night to make sure we needed anymore towels or glasses. The waitstaff & bell boys were amazing. Anything we needed they got us it was amazing. I've never stayed in a place that catered to all our wants and needs in a very professional manner.
-
GoodJan. 20158.0
overall ambiance,friendly staff, great location.
None
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About
Overview
JW Marriott Cancun Resort Spa provides guests with a range of upscale accommodations from which they can choose, along with amenities throughout the resort. The resort also features a convenient location for visiting many of the various sites and attractions in the Cancun area.
The hotel provides a host of different types of rooms for the guests. It has rooms with a single king bed, two doubles, along with several types of suites. Some of the amenities found within the rooms include pillowtop mattresses, comfortable linens, excellent views, high-speed Internet, a minibar, coffee and tea making facilities, LED TV, air conditioning, and more. It is possible to upgrade to a Club 91 room for complimentary food and beverages from the exclusive lounge.
Guests will also find a range of amenities on the property. Guests who are looking to stay fit can spend some time enjoying the on-site fitness center. It features cardiovascular equipment, along with free weights, free fitness classes, and separate saunas for men and women. The hotel also has pools for the guests to use. The on-site Mayan-inspired spa has a range of treatment packages, a steam room, and even a tennis court.
Guests can dine at the hotel, as well. It has a buffet breakfast, along with Sedona Grill, Gustino Italian Grill, the Lobby Bar, Beachwalk, 750 Pizzeria, Mikado Japanese Teppan Yaki, Sasi Thai, Champions Sports Bar, Kasai, and La Capilla Argentina Steakhouse. Visitors will find other locations to dine in the vicinity, as well as places they can explore and enjoy.
Features
8.9 Excellent
based on 444 reviews
9.3
Cleanliness
9.2
Comfort
9.1
Staff
8.3
Value for money
Check in |
3:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
ATM on-site
Business centre
Car rental
Wake-up service
Executive lounge access
Daily housekeeping
Fax/photocopying
Concierge service
Cribs available
Currency exchange on-site
Gift shop
Hammam (Turkish bath)
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Packed lunches
Free toiletries
Shoeshine
Shops (on site)
Room service
Smoke alarms
Special diet menus (on request)
Tour desk
Hypoallergenic
Physical distancing in dining areas
Game room
Physical distancing rules
Spa
Hot tub
Child pool
Indoor pool
Outdoor pool
Scuba diving
Diving
Snorkeling
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Express check out
Hairdryer
Fitness centre
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Kids' club
Air-conditioned
Newspapers
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Airport shuttle (surcharge)
Babysitting/child services (surcharge)
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Free Internet
Pets not allowed
Free parking
Staff follow all safety protocols as directed by local authorities
Water sport facilities (on site)
Private beach
Coffee shop
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24hr front desk
Designated smoking area
Steam room
Storage available
Private parking
Shuttle service (additional charge)
Free valet parking
Spa and wellness centre
Wedding services
Free Wi-Fi
Radio
Outdoor tennis
Terrace/Patio
Disabled Access
Towels
Safety deposit box
Sea view
Rooftop
Seating area
Elevator
Massage
Shampoo
Shower
Slippers
Additional toilet
Sofa
Alarm clock
Sofa bed
Balcony
Bathtub
Soundproofing
Spa bath
Body soap
Breakfast in the room
Tea/coffee maker
Telephone
Carpeted
Tile/marble floor
CD player
Chapel/shrine
Toilet
Toilet paper
Safe
Sauna
Clothes rack
Trash cans
Tumble dryer
TV
Upper floors accessible by elevator
Conditioner
Desk
Dining area
VIP room facilities
Dining table
Wardrobe or closet
FAQs when booking at JW Marriott Cancun Resort & Spa
Does JW Marriott Cancun Resort & Spa have special cancellation policies due to coronavirus (COVID-19)?
Where is JW Marriott Cancun Resort & Spa located?
When is check-in time and check-out time at JW Marriott Cancun Resort & Spa?
Does JW Marriott Cancun Resort & Spa offer free Wi-Fi?
Does JW Marriott Cancun Resort & Spa offer free parking?
Does JW Marriott Cancun Resort & Spa offer free airport shuttle service?
How far is JW Marriott Cancun Resort & Spa from the airport?
Can you bring pets to JW Marriott Cancun Resort & Spa?
Does JW Marriott Cancun Resort & Spa have a pool?
Photos
All Photos
01 of 35
Reviews about JW Marriott Cancun Resort & Spa
“We had a delightful stay at this place, everything is just perfect, from the location, the beach, pools and staff is extremely friendly and very helpful.”
“The infinity pool is nice and it overlooks the beach.”
“Very very nice and on the beach!”
“The view, the balcony and a great bathroom.”
“Location, the pool and beach”
Location
Most Popular Landmarks
- Kukulcan Plaza 1.7 km
- Playa Marlin 1.9 km
- Museo Maya de Cancun 1.9 km
- Acuario Interactivo 2.5 km
- Playa Delfines 3.2 km
- El Rey Ruins 3.3 km
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