Rent a Toyota in Cancún

Driver's age: 26-65

Compare hundreds of deals and find the best Toyota car rental in Cancún

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Recommended by KAYAK
Useful Info
Recommended by KAYAK

Toyota and similar car rental deals in Cancún

With these partners, the actual make and model may vary
Toyota Camry
Toyota Camry
C$ 7/day
or similar Intermediate
Toyota Yaris
Toyota Yaris
C$ 7/day
or similar Economy
Toyota Corolla
Toyota Corolla
C$ 9/day
or similar Compact
Toyota Rush
Toyota Rush
C$ 21/day
or similar SUV
Toyota RAV4
Toyota RAV4
C$ 22/day
or similar Intermediate
Toyota Prius
Toyota Prius
C$ 32/day
or similar Standard
Toyota Avanza
Toyota Avanza
C$ 44/day
or similar Minivan
Toyota Sienna
Toyota Sienna
C$ 52/day
or similar Minivan
Useful Info

Good to know

Most popular agency

MEXRENTACAR

Most popular model

Toyota Avanza

Average price

C$ 41/day

Good deal

C$ 36/day

Top tips for renting a Toyota car in Cancún

  • 25% of our users found Toyota rental cars in Cancún for C$ 26 per day or less
  • Renting a Toyota Yaris is around 46% cheaper than renting other Toyota car models in Cancún, such as the Toyota Corolla, Toyota Avanza, Toyota Sienna and Toyota HiAce.

FAQs about renting a Toyota car in Cancún

  • How much is a Toyota car rental in Cancún?

    On average, renting a Toyota car in Cancún costs C$ 41 per day.

  • Which Toyota car models are available to rent in Cancún?

    You can rent Toyota Avanza, Toyota Corolla, Toyota HiAce, Toyota Sienna and Toyota Yaris in Cancún.

  • Which companies rent Toyota cars in Cancún?

    Car rental companies in Cancún that rent Toyota cars include ACO Rent A Car, Ace, Fox, MEXRENTACAR and Priceless.

  • How much is a Toyota Avanza rental in Cancún?

  • How much is a Toyota HiAce rental in Cancún?

  • How much is a Toyota Sienna rental in Cancún?

  • What is the cheapest Toyota car model to rent in Cancún?

    In the past 2 weeks, the cheapest Toyota car rental model to rent in Cancún was the Toyota Avanza (C$ 66/day), followed by Toyota HiAce (C$ 22/day) and Toyota Sienna (C$ 17/day).

  • What is the most popular Toyota car model to rent in Cancún?

  • How much does it cost to rent a Toyota for a week in Cancún?

    On average, renting a Toyota car in Cancún costs C$ 286 per week (C$ 41 per day).

Companies that offer Toyota car rentals in Cancún

 
All ratings and reviews are collected from KAYAK users with a verified car rental booking. Learn how KAYAK collects reviews.

Alamo

Best rated

Cleanliness

5.9

Comfort

5.8

Pick-up/Drop-off

5.3

Value for money

4.9

4 locations in Cancún

Show locations

Locations in Cancún

Av Tulum Sm 4 La Quinta Inn

+52 998 884 8427

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Blvd Kukulcan Km9.5 Condominio

+52 998 883 3621

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Intl And Domestic Arrivals

+52 998 886 0100

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Lot 4 Main Office.

+52 998 886 0101

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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Reviews

10.0 Wonderful

Anonymous, Jan 2025

Intermediate SUV

KAYAK
GREAt experience

8.0 Very good

Cem, Apr 2024

Standard SUV

KAYAK
The pickup is not at the airport but a 4-5 min shuttle away. The pickup is straightforward, they have enough staff to minimize wait times. They did not have our reserved childseats which made the trip unsafe but we managed. They also try to upsell insurance and other add ons, we stood firm and got what we agreed/paid for minus the carseats. Overall I'd give this experience a 6/10.

4.0 Mediocre

Anonymous, Feb 2024

Standard SUV

KAYAK
I rent the same time every year with them in Mexico - for an extended amount of time approx 24-30 days, this year it was an additional $1,000 more!!! I had them pull up last years and sure enough it showed it was less. I truly like the convenience of the location and service but to get stuck with double what I typically pay is not worth it. We use to rent from Hertz and there was a lawsuit for inflation I wonder if that’s the case here?

2.0 Poor

Anonymous, Dec 2023

Intermediate SUV

KAYAK
Their insurance cost was outrageous. Never will I use Alamo again.

4.0 Mediocre

Anonymous, Jun 2021

KAYAK

Pros:

Car was good

Cons:

Pick up and drop off was very slow, line was long. At drop off they made you wait in the same line to return the car as the people waiting in line to pick up the car. Car return took 30 minutes. Also Kayak did not make Car insurance policies clear, and staff at Alamo were very aggressive at pushing their Insurance options. Their arguments with customers about insurance was one of the things slowing down the pickup/drop off line.

2.0 Poor

Anonymous, May 2021

KAYAK

Pros:

Nothing. They did not have a car even though we booked one. We had to change our entire travel plans because of that. Horrible.

Cons:

Uhm, maybe having a car available when you've booked one?

1 out of 23

MEXRENTACAR

Most popular

Cleanliness

5.0

Comfort

4.8

Pick-up/Drop-off

3.8

Value for money

3.9

No locations in Cancún

fromC$ 42/day

Locations in Cancún

Filters

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Reviews

2.0 Poor

Anonymous, Apr 2025

Standard SUV

KAYAK
Tried to rip us off by adding almost 1000 USD to our bill to be able to rent the car. Scandalous! Never again. Avoid this place at all costs.

2.0 Poor

Anonymous, Apr 2025

Intermediate

KAYAK
They wanted to force me buy their insurance. I have insurance through my credit card company yet they said it’s a mandate by California law. Scammers

10.0 Wonderful

Anonymous, Apr 2025

Economy

KAYAK
Good and excellent customer service

2.0 Poor

Anonymous, Mar 2025

Intermediate SUV

KAYAK
A total scam - they charge enormous fees for insurance. I brought a copy of my credit card contract and they refused to let me get its coverage. It cost more for the insurance than the actual rental. Avoid these guys and go with someone who is legitimate and honest. I will never rent from them again. Ever!

2.0 Poor

Anonymous, Mar 2025

Intermediate

KAYAK
We prepaid for a vehicle, pickup after 12pm- there was no way to change the pickup time when making reservations. Our flight didn't arrive until 5pm but given that we had prepaid for our desired vehicle, it seemed logical they would have one there for us. During my flight I get a notice that they canceled car reservation since had not picked up yet, even though it was prepaid! Upon landing, the main phone number would not provide me a phone number for the specific pickup location, said that they would not refund my money, and that i needed to go to the location to see in any car was available for me, at additional costs to me. So we had to leave the airport, unsure if we had a rental car, get to the car agency, and they only have SUVs available for TWICE the price of the car we had reserved! So we are stranded if we dont agree to the additional price. Very much a "Bait and Switch". Remember, we had PAID UP FRONT, there was no risk of them loosing rental money by holding our reserved car for us.

8.0 Very good

Anonymous, Feb 2025

Intermediate SUV

KAYAK
Pre paid car rental but cost of insurance was 3x the rental. Alexis was great and very polite helpful and great English as well worked thru conversations Drop off was easy.

1 out of 346

Europcar

Cleanliness

5.4

Comfort

4.8

Pick-up/Drop-off

4.0

Value for money

3.4

6 locations in Cancún

Show locations

Locations in Cancún

Av Bonamak Y Cazon

+52 998 892 8952

Opening times not available

View deals

Av Coba 75 M16 L13 Local C Sm 2

+52 998 892 8952

Opening times not available

View deals

Av. Lopez Portillo

+52 998 188 3778

Opening times not available

View deals

Blvd Kukulcan Km13.5 Zona Hotelera

+52 998 885 0483

Opening times not available

View deals

Boulevard Vialidad Paseo Mujeres

+52 998 227 4179

Opening times not available

View deals

Carretera Cancun - Chetumal Km 22

+52 998 886 0063

Opening times not available

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Reviews

8.0 Very good

Jesus, Feb 2025

Standard

KAYAK
Insurance price is high

2.0 Poor

Anonymous, Nov 2024

Intermediate SUV

KAYAK
Eventually I ended up not getting the car because they were trying to get additional money for the insurance with some crazy amounts of deposit. They were asking to pay $24,000 deposit for the car or another option to pay additional $1,000 insurance.. it was to much and they saw we don’t buy it and started to negotiate and eventually we went to another car rental company. Is just ashamed that we pre booked everything and then to see how they are trying to rip you off, left a bitter taste but that is Mexic!

2.0 Poor

Anonymous, Oct 2024

Intermediate SUV

KAYAK
Terrible. Was overcharged at pickup. Poor customer service. The car received smelled like a smoker’s lungs. And calling Europe car whilst abroad for help was useless.

2.0 Poor

Patrick, Aug 2024

Standard

KAYAK
We didn't got the car! They refused to fulfill the contract!

2.0 Poor

Anonymous, Jul 2024

Intermediate

KAYAK
I have a very old car (more than 10 years), dirty, very used tires and be asked to pay for an insurance or make a 5kUSD deposit. Very disappointed for that. Never I’ll choose Europcar again

2.0 Poor

Anonymous, Mar 2023

Economy

KAYAK
The worst car rental experience of my life. I have rented cars in Mexico before, and this was by far the most miserable pickup experience. I'd rather travel on a donkey than rent from Europcar again. They are thieves trying to take advantage of tourists by upselling useless insurance products. They should all be in jail.

1 out of 23

Avis

4.9

Cleanliness

6.5

Comfort

5.9

Pick-up/Drop-off

5.2

Value for money

5.3

12 locations in Cancún

Show locations

Locations in Cancún

Aeropuerto Intl Cancun

+52 998 886 0221

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

Blvd Kukulcan Km 14

+52 998 848 9400

Monday15:00 - 18:0008:00 - 17:00
Tuesday15:00 - 18:0008:00 - 17:00
Wednesday15:00 - 18:0008:00 - 17:00
Thursday08:00 - 17:0015:00 - 18:00
Friday15:00 - 18:0008:00 - 17:00
Saturday08:00 - 17:0015:00 - 18:00
Sunday15:00 - 18:0008:00 - 17:00
View deals

Blvd Kukulcan Km 16.5

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Blvd Kukulcan Km 8.5

+52 998 848 7600

Monday15:00 - 18:0008:00 - 17:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday15:00 - 18:0008:00 - 17:00
Friday15:00 - 18:0008:00 - 17:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday08:00 - 17:0015:00 - 18:00
View deals

Blvd Kukulcan Km. 12.4

+52 998 883 1436

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Blvd Kukulkan,km 16.5

+52 998 885 1449

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Carretera Federal Libre 307

+52 998 283 3600

Monday08:00 - 17:0015:00 - 18:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday08:00 - 17:0015:00 - 18:00
Friday08:00 - 17:0015:00 - 18:00
Saturday08:00 - 17:0015:00 - 18:00
Sunday08:00 - 17:0015:00 - 18:00
View deals

Crta A Punta Sam Isla Blanca

+52 998 883 1436

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Km 16.5 Blvd. Kukulcan

+52 998 885 1449

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Km 4.6 Blvd.Kukulcan

+52 998 883 1436

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Lote 1-03, Manzana 12

+52 998 881 5333

Monday15:00 - 18:0008:00 - 17:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday15:00 - 18:0008:00 - 17:00
Friday15:00 - 18:0008:00 - 17:00
Saturday08:00 - 17:0015:00 - 18:00
Sunday15:00 - 18:0008:00 - 17:00
View deals

Playa Mujeres Rth 7

+52 998 283 3600

Monday15:00 - 18:0008:00 - 17:00
Tuesday08:00 - 17:0015:00 - 18:00
Wednesday08:00 - 17:0015:00 - 18:00
Thursday08:00 - 17:0015:00 - 18:00
Friday08:00 - 17:0015:00 - 18:00
Saturday15:00 - 18:0008:00 - 17:00
Sunday15:00 - 18:0008:00 - 17:00
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Reviews

2.0 Poor

Anonymous, Mar 2024

Passenger Van

KAYAK
We waited more then an hour for the vehicle. Then when we finally recieved it was dirty and smelled really bad. Overall a terrible exprience

10.0 Wonderful

Anonymous, Feb 2024

Economy

KAYAK
Good

10.0 Wonderful

Anonymous, Jan 2024

Passenger Van

KAYAK
Nice staffs and good service. I recommend.

2.0 Poor

Anonymous, Jan 2024

Passenger Van

KAYAK
The car has a roof cargo carrier butt they'd lost the keys. These carriers use a lot of gas and made it difficult to park some places. And we barely had room for luggage in the car.

2.0 Poor

Anonymous, Dec 2023

Passenger Van

KAYAK
Everything about our experience was awful.

2.0 Poor

Dorothy, Oct 2022

KAYAK
The fees charged by Avis for the vehicle were extremely high!! Avis in Mexico needs a better system for explaining the fees and why customers are charged an airport fee, rental phone fee ( which was never mentioned and not used by me), The fee for the small scratch on the vehicle was outrageous.

1 out of 7

Budget

4.2

Cleanliness

4.9

Comfort

5.0

Pick-up/Drop-off

4.3

Value for money

4.6

2 locations in Cancún

Show locations

Locations in Cancún

Calle Sierra Sobre Av Bonampak

+52 998 886 0252

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Carratera Cancun Chetumal Km22

+52 998 478 0014

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

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Reviews

2.0 Poor

Anonymous, Dec 2023

Economy

KAYAK
This company has a counter on the airport without any personnel. They only have a paper on the counter that said to call a number for a representative assistance, but when you call, no one answer. So this makes everything useless. This Cancun office is the worts I have ever seen from this company.

8.0 Very good

Anonymous, Oct 2023

Standard SUV

KAYAK
The car was in regular condition but drives, the personal was helpful and respectful, the overall was good.

1 out of 5

Hertz

Cleanliness

5.9

Comfort

5.4

Pick-up/Drop-off

4.1

Value for money

3.5

10 locations in Cancún

Show locations

Locations in Cancún

Av Leyes De Reforma

+52 800 709 5000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Av.xcaret Lt2 Mz2 Smz 21

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Avenue Yaxchilan#27

+52 800 709 5000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Blvd Costa Mujeres

+52 800 709 5000

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Blvd Kukulcan Km 3.5

+52 800 409 5000

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Blvd Kukulkan Km 11.5

+52 55 9128 9000

Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
View deals

Blvd Kukulkan Km 12

+52 998 176 8077

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Blvd.kukulcan Km 8.5 Zona

+52 998 883 0573

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Carr Cancun-pto Morelos Km21

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
View deals

Intl Airport Of Cancun

+52 999 911 8040

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
View deals

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Reviews

2.0 Poor

Ed, Mar 2025

Compact

KAYAK
The insurance cost was astronomical. The nominal $250 for two weeks rental went to $2000 with insurance having a $3000 deductible. Also, the agent shuffled us off to another desk to "wait for the car". There, they did a hard sell on what was basically a vacation time share scam with IXCARET. Very unprofessional.

2.0 Poor

Anonymous, Mar 2025

Intermediate SUV

KAYAK
Terrible car. A real rattletrap. Felt like the real axle was going to fall off with every stop, turn or bump. Since it was a monthlong rental, I had to change cars by going to another provider. Also a complete rip-off on insurance. I understand the rules in Mexico and the wisdom of buying coverage. However, when I changed rental car companies after five days, the exact same coverage was significantly less money, and the SUV vehicle was in much better shape.

2.0 Poor

Anonymous, Jan 2025

Premium

KAYAK
Price I secured online through Kayak was not the true price. Once at Hertz in Cancun the price to rent the car was 6x more. Not happy at all. Will never rent through Kayak or Hertz again.

4.0 Mediocre

Anonymous, Jan 2025

Passenger Van

KAYAK
When I reserved the vehicle, 1) No information about the taxes (50%) 2) Insurance was not clear , they changed the conditions at the counter 3) They did not have the vehicle I reserved, They upgraded me, and charged me for it.

10.0 Wonderful

Anonymous, Jan 2025

Full-size

KAYAK
It was a great experience; everything was fast and professional! I would rent again in Cancun!

2.0 Poor

Anonymous, Dec 2021

KAYAK
Poor service.

1 out of 11

Fox

Cleanliness

4.1

Comfort

3.9

Pick-up/Drop-off

3.5

Value for money

3.4

No locations in Cancún

fromC$ 15/day

Locations in Cancún

Filters

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Reviews

10.0 Wonderful

Anonymous, Apr 2025

Intermediate

KAYAK
Quick in and out. Best price.

2.0 Poor

Jose, Apr 2025

Intermediate

KAYAK
Absolutely unacceptable experience – negligent, unprofessional, and completely frustrating. While the desk agent was polite, that’s about the only positive thing I can say. The vehicle I was given was clearly not inspected before being handed off to me. I understand rentals can have quick turnarounds, but basic safety checks like working lights and proper tire pressure are non-negotiable. It was appalling to see another customer being brushed off when they pointed out a broken taillight and were simply told “don’t worry about it.” Seriously? In my own case, I raised concerns about the low tire pressure reading and asked if there was an air machine. Instead of a proper inspection, an employee casually said, “It’s just a bad sensor. Don’t worry about it.” When I insisted on having it checked, he handed me the air hose and told me to fill the tires – then walked away! Unbelievable. Turns out the sensors were fine – the tires actually needed air, which I had to confirm and address myself. On top of that, the lower driver-side cover was literally dragging on the ground while driving. How is this considered road-ready? To make matters worse, the drop-off process is a nightmare. The location has limited hours (8 AM to 6:30 PM), and for after-hours drop-off, you're told to take pictures and email them. Except – their email inbox is full, so your messages bounce back undelivered. Their phone line? Either constantly busy or flat-out ignored – I’ve called over 20 times in the last 22 hours with zero response. And good luck getting help from their parent company, Fox Rent A Car – the reps are clearly reading from scripts and offer no real assistance. Now it’s been over 30 hours since I dropped off the car, and I still haven’t received any confirmation, acknowledgment, or receipt. I have no idea if they even know where the vehicle is, and I’m left worrying about being charged for late return or ongoing parking fees – which, by the way, they force customers to cover for after-hours returns. This is hands down one of the most irresponsible, disorganized rental operations I’ve ever dealt with. If you care about your time, money, and safety – stay far away from this place. They do not deserve your business.

8.0 Very good

Anonymous, Apr 2025

Mini

KAYAK
I all worked out fine

2.0 Poor

jeff, Apr 2025

Intermediate

KAYAK
The staff is extremely rude and incredibly slow in processing your rental and rental return. We bought full coverage for the car, and they still spent 20 minutes inspecting the car for previously documented damages upon our return of the vehicle. Never again.

2.0 Poor

Rick, Apr 2025

SUV

KAYAK
They totally overpriced “mandatory insurance “ to triple the rental cost from what was quoted by Kayak.

10.0 Wonderful

Anonymous, Apr 2025

Intermediate

KAYAK
We were very satisfied. Friendly and efficient staff. Would definitely rent from them again, as long as they keep up with the same good deals ;)

Thrifty

Cleanliness

4.3

Comfort

4.0

Pick-up/Drop-off

3.1

Value for money

2.4

5 locations in Cancún

Locations in Cancún

Av.xcaret Lt2 Mz2 Smz 21

+52 800 021 2277

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Avenue Yaxchilan#27

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Blvd Kukulkan Km 12

+52 800 021 2277

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Carr, Cancun Chetumal Km 22

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Presidente Intercontinental Hotel

+52 800 021 2277

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Filters

Reviews

2.0 Poor

Anonymous, Jan 2021

KAYAK

Pros:

Waited in line for 3 hours to get car! Was scammed into buying insurance otherwise the put a $15,000 hold on your credit card.

Cons:

Terrible experience from start to finish.

2.0 Poor

Vladislav, Jan 2021

KAYAK

Pros:

everything

2.0 Poor

Anonymous, Jan 2021

KAYAK

Cons:

To have the car The reservation was not respected and not even an alert Just learn at the last minute Never more in my life would ever use your company neither my network and would discourage everybody I know to do not use your company

Sixt

4.1

Cleanliness

4.9

Comfort

4.1

Pick-up/Drop-off

3.6

Value for money

4.4

2 locations in Cancún

Locations in Cancún

Carretera A Aeropuerto Cancun

+52 998 886 2427

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Carretera Cancun-Tulum KM 17

+52 998 886 2427

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Reviews

2.0 Poor

Anonymous, Oct 2022

KAYAK
When I arrived they tried to charge me $2000 for a deposit on a $200 reservation, citing that it’s Mexican law to charge for a deposit of 20% of the value of the vehicle if you don’t get an extra $400 insurance plan (outside of “full coverage” included in my reservation). That’s a total lie, I’ve rented from Cancun Hertz multiple times and never paid more than $200 for a deposit. I left and went to Hertz and immediately got the same deal for a better car with only a $200 deposit.

6.0 Okay

Chad, Jun 2022

KAYAK
Great price…out of their control due to extreme traffic at the airport, picking up took nearly an hour.

America Car Rental

Cleanliness

5.2

Comfort

4.1

Pick-up/Drop-off

4.0

Value for money

3.8

4 locations in Cancún

Locations in Cancún

Av. Tulum SM 05 Mza 01 Lte 13 Local 02

+52 998 886 2025

Opening times not available

Blvd. Kukulcan, Km. 11.5 Loc. 101-B

+52 998 883 0160

Opening times not available

Calle Acceso a las bodegas SM 301 Mza 30 Lte 30 Bodega F-1

+52 998 253 6100

Opening times not available

Carretera 180 entre Cancun- Tulum, Km 307

Opening times not available

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Reviews

2.0 Poor

Alejandro, Jan 2025

Economy

KAYAK
Awful when I arrive they cancel the reserve

2.0 Poor

Anonymous, Jan 2025

Compact

KAYAK
They force you to pay more not the vehicle I reserved , the put in a bigger one and charged more for it by force they and after I took pictures I was moved to another vehicle also not the same category requested then they charged me more at check out again an then a drop of they play and delayed the return took hold you hostage where you either pay. Or loose your flight

2.0 Poor

Anonymous, Jan 2025

Passenger Van

KAYAK
I had an extremely disappointing experience with America Car Rental and would not recommend their services to anyone. When we arrived to pick up our car, the vehicle we had reserved—an automatic—was not available. The only option they had was a manual car, which was not what we booked or needed. On top of that, they refused to accept our Canadian insurance, even though it provides coverage internationally. This left us with no choice but to leave a staggering $5,000 USD deposit, which was highly stressful and unnecessary. The worst part of the experience was when we returned the car. Despite bringing it back in perfect condition, we were charged an outrageous $220 for "excess cleaning" because there was some sand inside from our beach trip. This level of charge for something as minor as a little sand is absurd and feels like a blatant money grab. Overall, this was the worst car rental experience I’ve ever had. I will not be using America Car Rental again and strongly advise others to avoid this company. Save yourself the hassle, stress, and unnecessary charges.

2.0 Poor

Anonymous, Dec 2024

Compact

KAYAK
They never had a car for us!!!!! We were told to wait from 11(our pick up time) and they were supposedly looking for cars…finally after almost two hours we were told it’s better to go rent from another agency or wait till 3 or later and maybe they will have a car for us.. there maybe about 20 more people waiting and coming from the airport with no cars at all. ITS A SCAM!!!!! We ended up going back to the airport , which was a 15 minute ride since they were off location and not directly at the airport and renting from another company The people who work there were chatting and laughing and the clients were getting angry and mad. Worth experience ever !!!!!!!!!!!

8.0 Very good

Anonymous, Dec 2024

Compact

KAYAK
Not the newest cars but it was okay

4.0 Mediocre

MAURICIO, Sep 2024

Economy

KAYAK
Good service at the counter but excessive insurance costs for a very poor quality vehicle.

Ace

3.2

Poor

Cleanliness

4.2

Comfort

4.2

Pick-up/Drop-off

3.2

Value for money

3.0

One location in Cancún

fromC$ 9/day

Locations in Cancún

Blvd. Luis Donaldo Colosio #5

+52 998 810 3160

Monday07:30 - 23:00
Tuesday07:30 - 23:00
Wednesday07:30 - 23:00
Thursday07:30 - 23:00
Friday07:30 - 23:00
Saturday07:30 - 23:00
Sunday07:30 - 23:00

Filters

No reviews available

Dollar

Cleanliness

5.2

Comfort

4.6

Pick-up/Drop-off

3.3

Value for money

3.0

6 locations in Cancún

Locations in Cancún

Av Leyes De Reforma

+52 800 365 1111

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Av.xcaret Lt2 Mz2 Smz 21

+52 800 365 1111

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Avenue Yaxchilan#27

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Blvd Kukulkan Km 12

+52 800 365 1111

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Blvd.kukulcan Km 8.5 Zona

+52 800 365 1111

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Carretera Cancun-Chetumal Km 22

+52 800 365 1111

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

Show reviews that mention

Reviews

2.0 Poor

Bit, May 2021

KAYAK

Cons:

I got different car than I requested. It was twice the price as it has been told on the internet. Never again!

2.0 Poor

Anonymous, Mar 2021

KAYAK

Pros:

Nothing was easy, I was over charged, forced to drop off a day late bc hertz/dollar service is terrible. No contact possible with any actual location, the list goes on

Cons:

Everything!! Precise billing prior to pick up and drop off. No scam charges, very dissapointed all around with the rental experience

4.0 Mediocre

Anonymous, Feb 2021

KAYAK

Pros:

Van was clean

Cons:

Run from this place!!!! They try and scam you for 90 minutes to buy more insurance after they make you wait in line for 25 minutes. Our family of 7 waited outside during this entire time and finally when we went to walk away they made headroom of not totally taking us over for the week. The rate is good online but beware and then there is a whole joke of a return too! run!

4.0 Mediocre

Brazilian jiu jitsu, Dec 2020

KAYAK

Pros:

The staff was friendly but they always try to sell something that i did not ask for and I do not need, even after you decline the offer the keep pushing things like hotes, packages and the car insurance which is 3x the price of the rental car.

Cons:

The drop off was pretty bad. The free shuttle drop us off in the wrong terminal and left such in a hurry that when I try to talk to the driver to take me to the right terminal he had already left and we almost lost our fly.

Priceless

Cheapest deal

Cleanliness

3.0

Comfort

4.0

Pick-up/Drop-off

2.0

Value for money

2.0

No locations in Cancún

fromC$ 8/day

Locations in Cancún

Filters

Reviews

6.0 Okay

David, Apr 2025

Intermediate SUV

KAYAK
Pickup from airport was slow, number to call was hard to get through to. Vehicle was clean and ready to go, and rather easy to get through the paperwork. Drop off and return to airport was fine, the shuttle runs from the office. Return of deposit has not happened. Finding a number to call is nearly impossible.

2.0 Poor

Anonymous, Apr 2025

Passenger Van

KAYAK
It was terrible, they didn't send a shuttle to pick us up from the airport, even after repeated phone calls and assurances they were sending someone. After waiting for over 45 minutes, and having to get a taxi to the rental store location, it was closed... it was 8:30pm but their website clearly stated they were open until 10pm. After finally getting someone to open the gate, they informed me that they didn't have the car available for us and they were unable (unwilling) to work something else out for our group of 10. I DON NOT RECOMMEND THEM AT ALL!

2.0 Poor

Anonymous, Apr 2025

Full-size SUV

KAYAK
They cancelled my reservation after my plane landed and within 30 minutes of my reservation

2.0 Poor

Anonymous, Apr 2025

Economy

KAYAK
The attention and the quickness to respond was ok, however they changed the prices several times, including “mandatory taxes” and overpriced exchange values, that finally made the price 2x times bigger than the initial one seen here at the app, and the car was so old and age-worn that made us feel worried during all our trip, be careful and never use this agency.

2.0 Poor

Glendaly, Apr 2025

Intermediate

KAYAK
Service line kept hanging up to correct a situation. Problem not fixed no car rental.

2.0 Poor

Anonymous, Apr 2025

Intermediate SUV

KAYAK
Absolutely nothing good to say about this car rental. I got scammed.

U-Save

5.8

Fair

One location in Cancún

Locations in Cancún

Blvd Luis Donaldo Colosio KM 15 Carr.

Opening times not available

Filters

No reviews available

Localiza

2.0

Poor

One location in Cancún

Locations in Cancún

Chetumal Km 22, Sn, Aeropuerto

+52 800 077 0800

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Filters

No reviews available

ACO Rent A Car

4.5

Mediocre

No locations in Cancún

fromC$ 17/day

Locations in Cancún

Filters

No reviews available

870 travellers who rented a car in Cancún gave the car agency they used an average rating of 3.9

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