Book Europcar car rentals in Cancún

Cancún, QR, Mexico
1 Oct — 8 Oct
Cancún, QR, Mexico
Fri 1/10
Noon
Fri 8/10
Noon
Driver's age:

Europcar car rental prices in Cancún

C$ 15/dayEconomy
C$ 17/dayCompact
C$ 18/dayIntermediate
C$ 24/dayStandard
C$ 31/dayFull-size
C$ 86/dayMinivan
C$ 78/dayFull-size SUV
C$ 70/dayPremium
C$ 250/dayPassenger Van
C$ 47/dayIntermediate SUV

Pros

""good location,r, no queue.""(in 257 reviews)
""Excellentf, support and service.""(in 101 reviews)
" was reliable Great on gas."(in 251 reviews)

Cons

" at pick-up."(in 231 reviews)
"Worst rental of my life."(in 28 reviews)
" here again!"(in 22 reviews)

Reviews for Europcar in Cancún

Overall Rating3.7 MediocreBased on 131 reviews
Cleanliness
4.6
Comfort
4.3
Overall
3.4
Pick-up/Drop-off
3.6
Value for money
3.2

Recent reviews

Traveler rating
8
4
14
36
0
Find reviews that mention:
2.0
Pros:Literally nothingCons:They simply did not have a car. It is a car rental without cars available. Dozens of passengers like us where trapped there doing paperwork but not getting the car they booked at the end. Never seen a business so disorganized in my life. DO NOT PLACE A RESERVATION WITH THEM, YOU WILL ONLY LOSE YOUR TIME!!Reviewed 16 Feb. 2021
review fromkayak
2.0
Pros:Poor experience enough that I will never consider using Europcar again and reconsider Kayak as well.Cons:The staff lied to me immediately upon entering-which took a half hour. They told me that they had no contract with our insurance companies, American Express and State Farm , and as I result the company policy was that I had to buy full insurance. They also stated that the price quoted on the internet did not bind them as Kayak was only an agent. I have lived in Mexico for years and know that he was in fact lying to me. Ultimately we 'negotiated' a price that was twice what we were promised. I ended up with 3 insurances covering the vehicle and almost wished something happened to it. The gas tank was only a quarter full- I've never seen that.Reviewed 22 Feb. 2021
review fromkayak
2.0
Pros:Staff was tricking and conning usCons:Better staffReviewed 28 Dec. 2020
review fromkayak
2.0
Pros:Nothing the staff was unhelpful and would not honor the price of the rental.Cons:They wouldn’t honor the rental contract and then tried to rent us the same car for three times the amount of money solely bc the rental showed up in their system as being for 2022 (my rental confirmation clearly stated it was for the correct dates).Reviewed 7 Jan. 2021
review fromkayak
2.0
Cons:They didn’t have a car for our reservationReviewed 3 Jan. 2021
review fromkayak
2.0
Pros:Nothing they are scammers. They wouldn’t agree to the price and lies and said they had no more cars.Reviewed 7 Jan. 2021
review fromkayak
2.0
Pros:The staff was friendly and my order was actually in their systemCons:The car price at the booking was $37 a day, but at pickup they charge mandatory basic insurance for additional $45 a day, which makes the full price of tiny stick shift car for 11 days ridiculous more that $800!Reviewed 10 Jan. 2021
review fromkayak
2.0
Pros:I didn’t like any part of it! They were so rude, and they charged us more then what I purchased online. They even told me I couldn’t use my own insurance. Lastly they charged me for something I was not responsible for. DO NOT GO TO THEM TO RENT A CAR!!!Cons:The supervisor Carolina García was extremely rude. She didn’t explain anything or have any time of professional manners and charged us an extra fee. The staff needs better professional people and remove Carolina from her position as a supervisor.Reviewed 12 Jan. 2021
review fromkayak
2.0
Pros:The car was clean.Cons:Both pickup of the car and the return took forever! Also, the supplemental insurance sold by Kayak was NOT accepted by the Europcar - thus loss of the $$$! DO NOT BUY KAYAK INSURANCE FROM ALLIANCE!!!Reviewed 5 Jan. 2021
review fromkayak
4.0
Did not have vehicle type I reserved but wanted to charge me for it!Pros:Everything in the vehicle worked and it operated fine.Cons:I reserved a passenger van (12 seats) four and a half months prior to my trip. When I arrived at Europcar they tried to give me a minivan. I showed them my reservation for the passenger van, and after checking with the manager, the agent told me they did not have one. In addition, Europcar wanted to charge me the passenger van price ($375) for the minivan. Having done a considerable amount of online price comparisons (including up to 4 days before our trip), I knew the best price for a minivan ranged from approximately $150 to $225 (w/o insurance) at several of the car rental companies at the Cancun Airport. When, I showed these online quotes to Europcar, the agent said I could walk to another rental agency. This was not an option with multiple large bags, a young child, and the need to meet the rest of our group in downtown Cancun. With no other option, I had to settle for the minivan. Ultimately another member of our group was forced to rent a passenger van (at full price) from another agency. Although I was able to negotiate a moderate discount for the minivan (after approximately 45 minutes with the agent), Europcar's failure to provide the vehicle I reserved ended up costing me several hundred more dollars for the vehicles I needed. When I got in the minivan I discovered it had 1/8 tank of gas. I did not appreciate worrying about running out of gas on the way to the hotel, at night, and after a long day of travel. The cup holders throughout the van were disgusting, and there was some strange brown substances smeared around a few of the air vents.Reviewed 4 Dec. 2018
review fromkayak
2.0
Pros:Nothing. Pricing like most - is a trapCons:Since you have to get the mex insurance ( by law ), go with a different company - this one is old, dirty and the staff isn't really super helpful.Reviewed 25 Nov. 2020
review fromkayak
10.0
Pros:All of the staff was so very helpful and were constantly wiping down surfaces and making sure everything was clean. All of the staff spoke English, so there were no language barrier issues.Cons:I was hesitant to book here after seeing so many poor reviews, but my experience could not have been better! You do have to purchase coverage for your rental car which is not included in the price of the car. However, the coverage is inexpensive and covers everything you could think of.Reviewed 16 Dec. 2020
review fromkayak

Where can I find Europcar car rentals in Cancún?

Av.tankah Esq.av Coba Sm35 Mza1, Europcar car rentals

Address

Av.tankah Esq.av Coba Sm35 Mza1

Phone

+52 988 892 5952

Address

Blvd. Kukulcan Km13.5,zona Hotelera

Phone

+52 998 885 0483

Address

Punta Sam Carretera Mza 002

Phone

+52 998 227 4179

Address

Carretera Cancun - Chetumal Km 22

Phone

+52 998 886 0063

Address

Av. Lopez Portillo

Phone

+52 998 188 3778

Address

BLVD.KUKULCAN, Km 14.5, Lote 40-A

Phone

+52 998 881 2000

Address

Km 12.5, Blvd Kukulcan Lt18

Phone

+52 998 891 4200

Address

Blvd. Kukulcan Km 20, Zona Hotelera

Phone

+52 998 848 7400

Address

Blvd. Kukulcan Km 13.5, Zona Hotelera, en Marina Blue Ray, Cancún, Quintana Roo.

Phone

+52 998 885 0483

Address

Boulevard Vialidad Paseo Mujeres

Phone

+52 998 227 4179

Address

Blvd. Kukulcan, Km 5

Phone

+52 998 240 3339

Good to know

Most popular location

Carretera Cancun - Chetumal Km 22

Most popular car type

Luxury

Average price

C$ 1/day

Good deal

C$ 1/day

Top tips for renting a car from Europcar in Cancún

  • 25% of our users found rental cars from Europcar in Cancún for C$ 1 or less
  • Book your rental car from Cancún in Europcar at least 1 day before your trip in order to get a below-average price

FAQs about renting a car from Europcar in Cancún

  • As the situation changes with coronavirus (COVID-19) Europcar will continually update its policies accordingly. Please contact Europcar directly for the latest information. You can find up-to-date information on the coronavirus response of Europcar here: Coronavirus (COVID-19) update from Europcar

  • On average a rental car from Europcar in Cancún costs C$ 1 per day.

  • Luxury (Audi A4 or similar) is the most frequently booked rental car type from Europcar in Cancún.

  • Europcar has 11 rental locations in Cancún. Take a look at our Europcar rental location map to find the best rental cars near you.

  • Yes

  • Yes