Book Dollar car rentals in Cancún

Cancún, QR, Mexico
29 Sep — 6 Oct
Cancún, QR, Mexico
Wed 29/9
Noon
Wed 6/10
Noon
Driver's age:

Dollar car rental prices in Cancún

C$ 52/dayEconomy
C$ 52/dayCompact
C$ 52/dayStandard
C$ 52/dayFull-size
C$ 92/dayMinivan
C$ 109/dayFull-size SUV
C$ 92/dayPremium
C$ 54/dayIntermediate SUV
C$ 54/dayStandard SUV
C$ 55/dayCompact SUV

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Cancún

Overall Rating4.5 OkayBased on 95 reviews
Cleanliness
5.8
Comfort
5.2
Overall
4.1
Pick-up/Drop-off
4.0
Value for money
3.8

Recent reviews

Traveler rating
0
0
5
11
0
Find reviews that mention:
4.0
Pros:The whole process is convoluted. What we see online has nothing to do with actually renting a car. I basically got a "reservation" to be able to rent whatever car I wanted at whatever price Dollar/Hertz decided they wanted to offer at the counter.Cons:EverythingReviewed 2 Mar. 2021
review frommomondo-kyk-wl
3.2
Cons:Carros deteriorados, mala atencion ala entrega de los vehiculos , solo una persona , lentos casi pierdo mi vuelo por el tiempo de entrega, y al igual que yo muchos otros, el mismo personal refiere que han solicitado a la gerencia mas personas al momento de recibir los vehículos y lo han negado, te ofrecen carros en la pagina y al momento de entrega , te dan un carro todo golpeados y rayados y aparte quieren cobrarte otros rayones que supuestamente son nuevos, en realidad son tantos detalles que tienen los carros que no sabes cual es cual ,y esto no me paso solo a mi, habiamos 5 personas entregando carros y a 3 de los 5 nos querian cobrar !!! Sin contar que ponen un precioen la pagina de kayak y haces el pago de la reserva y cuando llegas te salen que falta esto y lo otro. Rente confiado ya que e rentado en muchas ocasiones con Dollar pero en CANCUN es operado por otra compañia que se llama EUROCAR y al llegar al aeropuerto lo primero que te encuentras que Dollar no esta y despues de un buen tiempo y preguntar te dicen que Eurocar es quien opera Dollar. En realidad estoy super desecionado del servio que recibiReviewed 4 Jul. 2017
review fromkayak
4.4
Do NOT rent here! They are scammers.Pros:Shuttle from and to terminal.Cons:Upon our arrival they told us we have to purchase insurance ($59 per day full coverage). It was a total surprise to us!!! When we dropped off the car we were charged even more: airport fees and something else... Overall we spent $447 for 4 days and 2 hours for a crappy old Nissan Maxima.... This is not acceptable at all. This company is just fulling the customers. I've been renting cars from various companies and in different countries so I have an idea how it supposed to look like. I would NOT recommend this company to anyone.Reviewed 15 Jun. 2016
review fromkayak
5.2
Don't rent with DollarPros:NIce vehicleCons:I reserved the vehicle for a total of $68, but when picking it up, was required to buy insurance at a rate of $400 (the insurance cost would have been considerably higher but being a AAA member lowered it to $400). That calculates out to an annual insurance rate of over $20,000. I've rented with other companies in Mexico and the rate is MUCH lower. When I asked for directions to our hotel, they sent me to talk to a lady selling time shares or tours or something - if you buy what she's selling, the cost of the rental is half. Ridiculous. She wasn't pushy and did give me good directions. Bottom line - don't rent with Dollar in Mexico.Reviewed 17 Feb. 2017
review fromkayak
3.2
Pros:The location is convenient.Cons:So dollar doesn’t exist in Mexico, was taken to the Hertz rental. They were going to hold $22,000 on my credit card because I declined insurance. The rental amount was supposed to be $88.00. Ended up paying $351.00. Google Hertz Cancún airport and read the reviews.Reviewed 24 Oct. 2020
review fromkayak
2.8
"Full" insurance is not full insurance, and extremCons:I am extremely upset with my rental with Dollar. Our car got stuck while we were visiting the Sian Kaan Biosphere, which is an extremely popular tourist destination in Tulum. However, they said we were not covered by insurance to get our car out because of one tiny line in the fine print that said in some cases of abnormal use of vehicle, you could not be fully covered. In my initial meeting, they said the full insurance would cover literally everything, including if the car got completely stolen. In addition, the manager was extremely rude and condescending to us throughout this experience, and I could hear him making fun of us in Spanish in the background and thinking we couldn't understand him. Finally, they overcharged me $100 for the experience and now I'm in disputes with my CC company to reverse the charge. Please take your business elsewhere.Reviewed 26 Jan. 2016
review fromkayak
3.6
Very disappointing! Be prepared for surprise. AndPros:The car was OK and Clean, and they had a lot of cars available.Cons:Be prepared to be surprised with hidden fees. I was in line for 1.5 hours, I had 2 sets of rentals 2 different days. And believe me, I saw about 20 customers, you wouldn't see a single customer that was happy, some walked out cursing, some like me were disappointed but didn't find any other option. So many hidden fee,s but main thing was mandatory insurance (apparently US liability is not covered there and you have to get it, which is about 36 USD per day after taxes). In my first case I ended up paying 40 USD instead of promised 5 USD, and in 2nd case 1300 USD instead of the promised 740 USD. I hear this is every car rental in Cancun. So I don't want to bash Dollar with this; but my main problem was they didn't even care. The worst customer service. They declined connecting you to a manager or customer service. Very unfriendly and not cooperative at all. A very sad, angry environment with all upset customers. Don't be surprised if you prepaid some insurance, they still push a lot of other insurance that you should get. I didn't try this, but I think you better be off getting an Uber and get into the city and deal with a most friendly rental. Still possibly same price (because again the claim is this is law) but at least you pay less fees and deal with nicer people.Reviewed 31 Dec. 2016
review fromkayak
7.6
Watch the outrageous feesPros:I reserved a standard car for a week in Cancun for $10. I knew there would be extras. Thankfully I confirmed with my CC company that they cover CDW. Dollar charges $59/day for it!!! The mandatory liability insurance was $29/day so the rental was $250 total for the week which is reasonable so I'm not arguing. However it would be a lot better if these companies posted the mandatory rates on their sites so we can be informed and compare. Overall the Dollar people were pretty nice. Car was a VW Vento which was fine for the 3 of us. Small by US standards but a good ride and great stereo.Reviewed 2 Jan. 2017
review fromkayak
7.2
The HustlePros:It was nice car it was comfortable.Cons:The price at first was ridiculously cheap online like $5.00 for 5 days, when we got there at the rental the price skyrocketed like $70.00 a day they informed us we should get insurance because the car might be stolen or if it was scratched by someone. With much negotiating we got the car reduced to a somewhat reasonable price of $39 a day. Then when you think you are getting your car you get someone who tries to convince you to go to a timeshare to get your car paid in full. It was stressful but we had a nice trip and the car worked out to be a good car. We didn't do the timeshare from past experience so it cost us near $300 which is a fair deal.Reviewed 9 Mar. 2017
review fromkayak
2.0
SCAM. Bottom line your price will increase 300% atPros:Nothing...Cons:The people were not helpful, the wait was insane, they were rude. The car was not correct. I paid for a mid-size that was nicer then the base. The bar was beat up. No power locks. No water in windshield cleaner and it was filthy. I had to put air in the tires after the first hour of driving. They would not explain or work with you on understanding why insurance was so much. I said AmEx would cover it partially and they said it did not work. I later found out that Amex DOES in fact cover part of it and I could have saved a fortune. The price went from 151. to 577!!! That is insane. The corporate level has been no help and I have been unable to get anyone on the phone that can help.Reviewed 4 Jan. 2016
review fromkayak
4.0
Pros:Van was cleanCons:Run from this place!!!! They try and scam you for 90 minutes to buy more insurance after they make you wait in line for 25 minutes. Our family of 7 waited outside during this entire time and finally when we went to walk away they made headroom of not totally taking us over for the week. The rate is good online but beware and then there is a whole joke of a return too! run!Reviewed 7 Feb. 2021
review fromkayak
2.0
Pros:Very poor experience. Did not honor reservation. Majority of customers renting had issues with attendants.Cons:Dollar rental did not honor the Hotwire rental agreement. We showed them our reservation from Hotwire and estimated additional costs. My wife called 2 days prior to our trip to confirm with both Hotwire and dollar that this would be final price. She let them know she had insurance coverage from her credit card company as well and mentioned liability coverage. Both confirmed that the email received from Hotwire with reservation was the final cost including surcharges and fees. When we arrived, Dollar charged us 3x the cost of what was agreed upon. We did not have phone service to call and speak to customer service for Hotwire. The whole operation felt like a bait and switch. Hotwire and dollar customer service have also been notified of our experience. We will be notifying our credit card company as well.Reviewed 2 Jan. 2021
review fromkayak

Where can I find Dollar car rentals in Cancún?

Carretera Cancun-Chetumal Km 22, Dollar car rentals

Address

Carretera Cancun-Chetumal Km 22

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+52 800 365 1111

Address

Av Leyes De Reforma

Hours

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Phone

+52 800 365 1111

Address

Av.xcaret Lt2 Mz2 Smz 21

Hours

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Phone

+52 800 365 1111

Address

Blvd Kukulkan Km 12

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Phone

+52 800 365 1111

Address

Avenue Yaxchilan#27

Hours

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00

Phone

+52 800 365 1111

Address

Blvd.kukulcan Km 8.5 Zona

Hours

Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00

Phone

+52 800 365 1111

Address

Blvd Kukulkan Mza 43 Lote 40

Hours

Monday08:00 - 14:0016:00 - 18:00
Tuesday08:00 - 14:0016:00 - 18:00
Wednesday08:00 - 14:0016:00 - 18:00
Thursday08:00 - 14:0016:00 - 18:00
Friday08:00 - 14:0016:00 - 18:00
Saturday08:00 - 14:0016:00 - 18:00
Sunday08:00 - 14:0016:00 - 18:00

Phone

+52 998 881 3600

Good to know

Most popular location

Carretera Cancun-Chetumal Km 22

Most popular car type

Luxury

Average price

C$ 9/day

Good deal

C$ 7/day

Top tips for renting a car from Dollar in Cancún

  • 25% of our users found rental cars from Dollar in Cancún for C$ 7 or less
  • Book your rental car from Cancún in Dollar at least 1 day before your trip in order to get a below-average price

FAQs about renting a car from Dollar in Cancún

  • As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

  • On average a rental car from Dollar in Cancún costs C$ 9 per day.

  • Luxury (Audi A4 or similar) is the most frequently booked rental car type from Dollar in Cancún.

  • Dollar has 7 rental locations in Cancún. Take a look at our Dollar rental location map to find the best rental cars near you.

  • Yes

  • Yes