Book Avis car rentals in Cancún

Reviews for Avis in Cancún

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

1

Fair

0

Mediocre

0

Poor

6

2.0

The information on where the rental Car pick up and the cost were incorrect information. We arrived at the pick up site we made the reservation for and there was no Avis site and they called to say that it was only for guests of a particular hotel and that we would have to pay extra to get the car. It cost us more than double the price we signed up for and cost us hours of our time and having to pay extra taxi costs to return the car. Very aggravating experience!Reviewed 24 Mar. 2022

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1.9

I was overcharged for my car rental. AVIS Mexico robbed meReviewed 6 Aug. 2021

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10.0

I had heard from people that the process of renting a car, specifically the drop off process could be and have been lengthy processes. However, with my experience with Avis, I was finished and on the shuttle to the terminal in < 15 minutes. Thanks 😊Reviewed 9 Jul. 2021

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2.0

Pros:Staff wasted 3 hours of my time and then didn’t honor my reservation unless I paid 3 times the reservation price. They are crooks and their service is horrible.Cons:They should honor reservations even if they can rent the car for more money to somebody else. They are as dishonest as any company I have encountered and left my family stranded without a carReviewed 1 Jul. 2021

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2.0

Pros:They tried to rip me offCons:Not try to rip me offReviewed 22 Jun. 2021

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4.0

Pros:The car was ready when we got there and we didn’t have to wait long.Cons:They price ended up doubling when we got there. Instead of paying the rate we were promised on Kayak they had many fees added on like a 20% airport fee that were not expected. The car rental concierge also tried to force me to purchase a $2,500 protection plan, I was arguing that the card on file wouldn’t allow that size of transactions and it wouldn’t work but he insisted. Finally he told me I could get full coverage for the car for 30% of the total price.Reviewed 2 Jun. 2021

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2.0

Pros:Good valueCons:The pick-up process was a nightmare. The staff was aggressively pushing the insurance and was trying to sell us things, which was annoying and prolonged the process.Reviewed 24 Apr. 2021

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2.0

Pros:NothingCons:To expensive they trick you with the insurance to force you to do full coverageReviewed 18 Mar. 2021

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6.0

Pros:Staff was friendly, location was convenientCons:The car was hard to argue that it was in the same class as what was represented, they do not honor the insurance that I purchased with kayak, and required the entire rental amount, plus 30% to have full coverage, otherwise and coverage under 100% requires very high deposits, up to $5000+ depending on what you rented.Reviewed 5 Jan. 2021

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2.0

Pros:nothingCons:The sales forced charges to me and take advantage of the fact that I didn’t understand Mexican. He lied to me saying that the phone pack and cooling bag are free and add the charges to my bill without informing me. He also gave me a car that is not full fuel and incurred charges on the fuel as well.Reviewed 27 Mar. 2019

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2.8

Pros:I was ripped off, they charged twice what I was quoted for, total scam.Reviewed 15 Jan. 2017

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• Has the Avis rental car policy in Cancún changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Avis will continually update its policies accordingly. Please contact Avis directly for the latest information. You can find up-to-date information on the coronavirus response of Avis here: Coronavirus (COVID-19) update from Avis

• How much does it cost to rent a car from Avis in Cancún?

  On average a rental car from Avis in Cancún costs C$ 75 per day.

• What is the most popular rental car from Avis in Cancún?

  Intermediate (Volkswagen Voyage or similar) is the most frequently booked rental car type from Avis in Cancún.

• How many car rental locations does Avis have in Cancún?

  Avis has 12 rental locations in Cancún. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Cancun airport (CUN)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Cancun airport (CUN)?

  Yes