4.0
An additional USD$1000 had to be paid for insurance, that I thought I selected in my rental price selection. The car smelled like a dead rat, which was hard to get rid off.Reviewed 19 Sep. 2023
review from![kayak]()
2.0
They didn’t respect the reservation and the car was not available at the time of pick up. Terrible experience. We ended up using a different rental carReviewed 11 Jul. 2023
review from![momondo-kyk-wl]()
2.0
Llegamos a Cancún y no había nadie en la oficina de budget, entonces tuvimos que rentar otro carro en otra empresa y nos fue pésimo con HertzReviewed 14 Jan. 2022
review from![kayak]()
10.0
All the people from the check in to check out were all friendly and helpful. The car we rented was in perfect condition. Highly recommend!Reviewed 29 Dec. 2021
review from![kayak]()
4.0
The extra charges that they add on to what was quoted. Plus they said that they will give a low mileage car but we didn’t get one with low mileage.Reviewed 26 Dec. 2021
review from![kayak]()
10.0
Great easy friendly option for our trip in Mexico. Car got us around safely.Reviewed 13 Nov. 2021
review from![kayak]()
4.4
Cons:We were given a car that was much, much smaller than what was reserved. We arrived late due to delayed flight but that’s no excuse to give away our car and offer us something half the size of what I booked. Never will rent from Budget again.Reviewed 29 Dec. 2019
review from![kayak]()
2.0
Pros:NothingCons:I booked my car from USA when I went there the personal told me that they don’t have Jeep and said his friend will take care of me I don’t speak Spanish and I needed up with Firefly by Herrz as it seems like that there is guy at airport who get commission from rental car company and other rental car companies employees give him business I needed up paying 140 more because budget can’t keep their part of bargain I will never use third party site and budget ever againReviewed 28 Dec. 2019
review from![kayak]()
8.8
Cons:Everything was great but we were given a price of $72.01 for 5 days including taxes. In reality, it costs us over $400 by adding the no fault insurance. There has to be a happy medium where good coverage does not cost an arm and a leg !Reviewed 12 Dec. 2019
review from![kayak]()
2.8
Pros:After I complained they changed me the vehicle for another brand, and cleaner, not perfectly clean but cleaner.Cons:Don't show photos of cars the rental hasn't in stock, and don't offer things that will never be true, I choosed Budget because of the photo (A Jeep Wrangler) and the price $35 (When I payed more than $400).Reviewed 12 Dec. 2019
review from![kayak]()
2.0
Pros:When I got to the budget the receptionist said that they didnt have my car ready.Reviewed 3 Dec. 2019
review from![kayak]()
2.0
Cons:Our flight was late so we showed up to Budget in Cancun an hour and a half after our car should have been ready. When we got to the desk, they informed us we had to purchase car insurance for $350 for the week. When our car was finally ready a half hour later (two hours after it should have been ready), it was dark and the car had an empty gas tank. We decided to ditch the car rental and take a taxi, which ended up being a great decision. Do not use Budget.Reviewed 22 Nov. 2019
review from![kayak]()