Book Alamo car rentals at Cancun Airport

Reviews

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Traveler rating

Excellent

17

Good

9

Okay

20

Mediocre

35

Poor

0

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get the cargreat service

car was cleangreat experience

car availablepick up and drop

staff was friendlycustomer service

great price

10.0

Excellent customer service Jetta was super fuel efficient Interior upholstery could have been cleaned better Overall greatReviewed 9 May 2022

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3.9

The Alamo agent stated he had no automatic cars available & we were fine with taking a manual vehicle. The agent kept saying no no…my friend will give you a bigger car for less money & insurance coverage. We were then brought to His friend at MEX rental car. When the Amex agent walked us towards the shuttle to pick up our rental car, he pulled us to the side & extorted a “tip” out of us for giving us a better deal. The car we got was filthy inside & out & not a typical Alamo standard type vehicle. The seats were covered in dirt like someone was sweating all over the seats & all the dirt they had on them had sweat right onto the interior. And, to top it all off, the wiper fluid was empty & the wipers were useless…they really needed to be changed out, even if the vehicle had washer fluid in it. Needless to say, even though we ultimately were not allowed to rent from Alamo, our experience was not one I’d like to repeat.Reviewed 18 Aug. 2021

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10.0

Pros:I rented a VW Jetta and the car was in perfect conditions and sanitized for the Covid 19.Cons:I don´t appreciate being pushed for insurance. When booking in Kayak, every time I would like information about insurance options. I don´t like going to the car rental counter and having to argue under pressure with the rental company representative.Reviewed 19 Nov. 2020

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2.0

Cons:When I got there they tried to rip me with the cost for insurance. I walked out and did not rent the car. It was the worst car rental experience I have ever had in 31 years renting a car in Cancun.Reviewed 18 Dec. 2019

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2.0

Pros:The car itself was fine.Cons:Totally ripped me off. The Kayak shown price was $21 for the weekend, INCLUDING taxes. That’s why I chose this reservation—even though it was a dinky little car, that was a fantastic sale price. When I arrived, there was mandatory insurance, a different rate, new taxes, and mandatory prepaid tank of gas, all resulting in a price of $175 for the weekend—almost 9 times more than I had planned to pay. By the time I was there it was too late to change to another company... no need to spend more hours of an already short weekend getaway shopping for rental cars. But this was totally deceptive and I’m very unhappy. Kayak should not be listing Alamo’s deceptive prices in the future.Reviewed 17 Dec. 2019

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2.0

Pros:NothingCons:Had the car available, I went to alamo and they told me is no more cars for my reservation, I had to spend tons more money to get a rent car the same day. Bad serviceReviewed 23 Nov. 2019

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2.0

Pros:NothingCons:Their CUSTOMER service is horrific. Showed up to get my car on time & there were no cars! Just left myself & my kids standing there no assistance no sorry nothing! HorribleReviewed 11 Nov. 2019

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2.0

Cons:They didn’t have any car for me. Can you imagine!!! A rental car agency that ran out of cars by 10am in the morning.Reviewed 11 Nov. 2019

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10.0

Pros:Friendly staff!Cons:Nothing! Everything is great!Reviewed 28 Oct. 2019

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2.0

Cons:We arrived and they did not have the car availableReviewed 22 Oct. 2019

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4.8

Pros:The car was the exact size we neededCons:Price. I booked the car rental and price including taxes and fees were 126 dlls. Over there I had to pay 420 dlls and this had extra fees and taxes which made no sense for me I’m pretty frustrated and furious to have to pay more than double of what I was toldReviewed 19 Sep. 2019

review from

3.6

Pros:Drop off was easy.Cons:There needs to be transparency with the booking. Or better information on what to expect upon arrival. Found out later on line that the “3rd party liability “ Is coverage that cost a minimum of $25 US dollars. Information about that should be on the site.Reviewed 19 Aug. 2019

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• How much does it cost to rent a car from Alamo at Cancun Airport?

  On average a rental car from Alamo at Cancun Airport costs C$ 23 per day.

• What is the most popular rental car from Alamo at Cancun Airport?

  Compact (Hyundai Accent or similar) is the most frequently booked rental car type from Alamo at Cancun Airport.

• Where can I find Alamo car rentals at Cancun Airport?

  Intl And Domestic Arrivals is the closest Alamo rental location to Cancun Airport. The telephone number for this location is +52 998 886 0100.

• Does Alamo offer shuttle or airport pick-up services from Cancun Airport (CUN)?

  Yes