Reviews for Ace in Cancun
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18 Jun 2017
Tried to Scam Me... DO NOT RENT AT ACE
Pros: Nothing... they are lying cheats... DO NOT Rent From ACE.
Cons: Reserved with Months in Advance at a price of U$16 per day for a 2 week rental. Due to plane delays, the shit-show in customs and then NO ACE stand or person in the airport... finally made it to their Office 1:30- 2 hours behind schedule. The slimeball at the counter told me they no longer had my reservation... that they would make a new one and the new price would be U$60 per day with No Insurance Coverage or U$75 per day with full coverage. Decided to go to Hertz.... same day no reservation and full coverage, same car class U$45 per day. Clearly a scam at ACE
16 Apr 2017
Worst car rental ever
Cons: Person we extremely rude and lied about the cars available. Tried to get me to spend an extra $500 for the week to get the car I ordered. Plus the car needed air in the tires and none of the windows worked.
6 Jan 2017
Shady Business Run by Shady People
Cons: This company lied to us about price and availability of cars. They canceled our reservation after we stepped out of the office to talk on the phone and then when we went in to reclaim they said they had no more vehicles. Poor company, AVOID AVOID. They are associated with FOX Rental Car in Mexico.
25 Sep 2016
Upsold us a broken navigation system
Cons: Bad customer service. No refund when complained about the broken navigation system. Bad customer service. Feel ripped off. Shady company.