Cons: Explicitly asked the people at the counter and customer service on the phone if my girlfriend can return the car since she was listed as a driver. I checked with them 3 times and each time they said it would not be an issue as long as she was a driver. When she went to return the car they gave her a very hard time about it stating that I would need to be there since it was under my name. I wouldn't mind being there to return the car, but I had to work and we were told she could do it. I really don't like being lied to.
4 Sep 2016
Pros: The only positive thing about the car, that it got us from point A to the point B, without breaking down.
Cons: First of thrifty didn't have our car, and they didn't contact us, they did offer us an other car, smaller car so it was hard to fit everyone, the lady at the disk was rude. The car we got, was a not very good, not happy!!
15 Oct 2016
If you need a rental car- DON'T GO HERE!
Cons: Vehicle should have been retired from the fleet years ago- not a clean body panel on the entire car.
DID NOT HONOR the contracted Internet price!!!! I was charged an additional $30 for picking up the vehicle at the airport!
The car had a dead fish smell.
Cons: The location to pick it up was unclear. The car was dirty when we picked it up. It was dented all over the place. The front tires were a bit on the under inflated side. The front windows were automatic, the rear windows were crank windows.
We waited for an hour to pickup the car.
15 Apr 2017
Pros: Very clean car. Price was as quoted.
Cons: Pick-up process took forever. Maybe because "island pace" is a lot slower than I'm used to but she was in zero rush and kept incurring minor obstacles in the process.