Reviews for Thrifty in Oranjestad
- All reviews 100%
15 Jan 2017
Poor over all.
Cons: Rude staff, wrong car, no shuttle as reserved. I did not rent from them.
20 Dec 2016
Cons: Explicitly asked the people at the counter and customer service on the phone if my girlfriend can return the car since she was listed as a driver. I checked with them 3 times and each time they said it would not be an issue as long as she was a driver. When she went to return the car they gave her a very hard time about it stating that I would need to be there since it was under my name. I wouldn't mind being there to return the car, but I had to work and we were told she could do it. I really don't like being lied to.
23 Oct 2016
Pros: The car was in good shape, drove well, very nice KIA Optima. Staff was friendly.
Cons: I thought i booked pick up at the airport. Which i was informed I didn't. They increased the price based on airport rates.
15 Oct 2016
If you need a rental car- DON'T GO HERE!
Cons: Vehicle should have been retired from the fleet years ago- not a clean body panel on the entire car. DID NOT HONOR the contracted Internet price!!!! I was charged an additional $30 for picking up the vehicle at the airport! The car had a dead fish smell.