AUA
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— AUA
12 Aug — 19 Aug1
Return
1 adult
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Fri 12/8
Fri 19/8
Good to know
When to book flights to Reina Beatrix
Estimated round-trip price
Average price per month
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Top tips for finding cheap flights to Oranjestad
- Looking for cheap airfare to Oranjestad? 25% of our users found tickets to Oranjestad for the following prices or less: From Ottawa C$ 419 one-way - C$ 606 round-trip, from Yellowknife C$ 1,442 round-trip, from Calgary C$ 1,863 round-trip
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be June, July and August. The cheapest month to fly from Canada is September.
- Enter your preferred departure airport and travel dates into the search form above to unlock the latest Oranjestad flight deals.
- Those in search of a quiet space upon arrival can head to the meditation room, located next to Gate 2 within Oranjestad Reina BeatrixAirport (AUA). A separate Catholic prayer room is also available in the same vicinity.
- Art lovers can enjoy local art displayed throughout the airport on the walls as they head out of Oranjestad Reina BeatrixAirport. For something a little different, head to the Sculpture Garden located in the US Plaza, where you will find several sculptures on display.
- If you are looking for a way to pass the time after your flight to Oranjestad, you will find 3 slot machines in the gated area of the airport, one on the ground floor and two on the first floor. Passengers who intend on using them should be careful and aware of the addicting nature of this game.
- If you wish to have a smoke upon arrival at Oranjestad Reina Beatrix Airport, you can find 3 designated smoking areas inside the terminal. One is located around the Budweiser Bar in the main shopping area, while the other two are located near Gate 3 and Gate 6.
- There are a large number of food vendors available at Oranjestad Reina BeatrixAirport, both in the public and gated areas, ranging from snack bars to restaurants. None of the options are open 24 hours a day, however there are vending machines that are accessible all day if you need a snack in the middle of the night.
FAQs - booking Oranjestad flights
Top 5 airlines flying to Oranjestad Reina Beatrix
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 20344 reviews
8.2Boarding
8.2Comfort
8.5Crew
7.9Entertainment
7.8Food
Airline reviews
I liked the fact that I got home. JetBlue left 1000s of people stranded and had zero customer service. That airline has gone down the tubes and I’ll never fly them again.
I liked the fact that I got home. JetBlue left 1000s of people stranded and had zero customer service. That airline has gone down the tubes and I’ll never fly them again.
Unboarding took an hour after landing. That is not reasonable.
Pros: "Crew, food, plane itself"
Cons: "Flight delayed by 3+ hours, very little info given to passengers, slow boarding"
Pros: "The plane flew me safely to my destination. Nothing unpleasant happened. Those are the best things I could say about it."
Cons: "Overhead bin space was full when I boarded (I was in row 9!), so I had to check my roll aboard and hold my backpack at my feet the whole flight. The bin space above my row was being used to store trays of snacks for the food service. Don't they have somewhere else to store service items so bin space is available for passengers? In explicably we left sunny and calm Burbank 45 minutes late. No water was offered until we'd been on the plane for 2 hours."
Pros: "It has been over 2 years and I still remember the service, comfort and atmosphere of this flight. Whatever JetBlue is doing, it works!"
Cons: "No wifi or TV."
Pros: "Fast easy good space"
Pros: "Great crew"
Pros: "Finally taking off."
Cons: "The gate agents had us waiting an additional half hour at the gate even when they called groups A-C to board and had another check at the cue before the gate. The customer service was deplorable no communication besides it’s delayed. I was paged by an agent I went up and announced I’m here I was ign"
Pros: "JetBlue it have a lot more space for your and it was on time too but this morning the rain delay us a bit because they close one of the run way so it was not easy to get out"
Cons: "Arrived in NYC and Jet Blue lost my luggage! I am here for a week’s work and have nothing but a pair o jeans and a shirt."
Pros: "Mint seating and service is excellent."
Pros: "Excellent legroom"
Cons: "More smiles and friendlier attendants."
Pros: "The seats were great! Loved the legroom!"
Cons: "There were a lot of old movies in the selection."
Pros: "The crew members were amazing. Very helpful."
Pros: "The crew was amazing"
Cons: "Flight was delayed an hour +"
Cons: "Jetblue the best"
Pros: "It was overall good - 30 min delay. Can’t rate food or entertainment as I didn’t eat or use tv."
Pros: "The baggage took an hour and a half to come off the plane. Very poor!"
Cons: "Chris Wolfe"
Pros: "Free WiFi! Taking off and landing on time, smooth boarding, good snacks"
Cons: "The staff seemed a little tired but not unkind, just not psyched to be here."
Pros: "Efficient and friendly crew members who made it a very enjoyable flight"
Cons: "None"
Cons: "I am literally still sitting in MSP waiting to learn when our plan will be repaired so we can get to Boston. I have a flight this evening to REYKJAVIK that I’m not sure I’m going to be able to make based on when/if we take off here. JetBlue has offered ZERO compensation other than to cancel and refund this flight."
Cons: "hate the boarding system! Don't understand why you don't board from the back of the plane. I was in the next to last row and was practically the last person on board"
Cons: "Froze. Ended with TWO sweaters and a long sleeve shirt. Asked if cabin could be warmed a bit. Last ten minutes were cold but not freezing"
Pros: "Getting through the airport was a breeze"
Pros: "The snacks and the crew The entertainment was also good However internet service was slow"
Pros: "Flight attendant great. Seats comfortable. Flight on time."
Pros: "I have not received my refund after 2 hours on hold"
Pros: "Flying out was perfect. We were delayed 30 minutes on the way home and the pilot and attendants were so welcoming and informative. Pilot was impressive really spoke clearly and sincerely. Service of beverages and snacks was friendly and efficient. i love Jet Blue out of Worcester to Ft. Lauderdale."
Cons: "I was in the seat with the wing and could not recline. I think it needs to be made clearer in the seat selection that this row does not offer the same comfort. My connection to the TV was all static and the flight attendant said it needed repair. I feel there should be the same comfort for all customers and the same entertainment or cost should be adjusted."
Cons: "The flight did not have enough headphones for in-flight movies. Our tv screens also did not work well."
Pros: "Space seating"
Cons: "Same movies going and coming back."
Pros: "Friendly quirky service characteristic of JetBlue when it was smaller and very competitive."
Cons: "JetBlue is no longer competing on price. It had been a while I flew with them because of that."
Pros: "Gate agents, cleanliness of craft, extra fruit juice drink when asked, price of ticket!"
Cons: "Flight attendants (just seemed grouchy on both flights), HOT air temperature for overnight flight made sleepy very challenging."
Cons: "Passenger behind me was throwing up the whole ride and the steward did nothing about it let it all over the island left the people around them"
Pros: "The temperature on the plane was great."
Cons: "The TV’s were not steaming live TV, we were in turbulence the entire flight and only got served at the last hour. I was not able to store my carry on and had to check it which took over 30 minutes to arrive at baggage claim. We also borates the plane without a pilot which I thought was against FAA regulations and were delayed by 45 minutes."
Pros: "The crew, the bathroom, on time"
Cons: "Problems with 1 tv but crew was helpful; arm rest padding was loose on one chair"
Cons: "My flight to New York was delayed 4 hours. My flight home to Orlando was delayed almost 3 hours. That is absolutely ridiculous and makes me never want to fly JetBlue again."
Cons: "Delayed one hour"
Pros: "Service at the door to print out our baggage tix & boarding tic. Very efficient & helpful. Cordial staff at departing desk & in the air. Left on time & smooth landing."
Cons: "I had to use Ladies’ room soon after take off & they wouldn’t let me get up for 20 min. More. I would have gotten up at my own risk instead of waiting for no- seatbelt sign!!"
Pros: "Great time keeping Funny crew"
Pros: "nothing"
Cons: "Originally booked flight was cancelled JetBlue offered us no option to get home the same day They offered us a hotel we couldn't check in to for 10 hours Had to pay $500 to get home on a different airline."
Pros: "The crew was friendly."
Cons: "The boarding policy changes are confusing. No longer boarding from the rear of the plane and no explanation of how to board sooner without buying an extra space seat. Also the seats are less comfortable."
Pros: "Seats and leg space"
Pros: "Friendly crew"
Cons: "The new boarding group policy is confusing."
Cons: "Had a lot of trouble connecting to wifi. I wasn't sure how to do it or it wasn't working properly."
Cons: "Movies didn't work and we were one hour delayed on the runway."
Pros: "Everything the best!"
Pros: "showed up two hours late"
Pros: "I was traveling from Charelston to DC the weekend before Irma hit with a return flight Sunday. The counter agent was great at finding a return flight change no problem. No fee. Off I went, and off Irma went, I had to change my return travel plans and unfortunatelyJetblue didn't have s direct flight to my new destination, the counter agent in DC went thru possible options and worked with main ticketing to refund my flight for future use, noting it saved me money to rebook online at a cheaper fare, what airline does that theses days. Very pleased and grateful Jetblue made my travel during a tense weather weekend the least of my worries, they were Rock Stars!"
I am user of weel chair...crew don't matter...parecemos ganado. ..cliente service very poor
Pros: "Avianca has many route through South America hence it is convenient."
Cons: "There is always short connections and many times I miss my flights. They do not offer compensation."
Pros: "I like this flight very smooth no worry what so ever I will flight again"
Pros: "The service of the counter personnel"
Cons: "Entertainment"
Pros: "Good timing and safe plane"
Cons: "Movies coludidos be better, to much oldies. Food coludidos be improve."
Pros: "Good service"
Cons: "Food"
Pros: "Yes"
Cons: "Be on time"
Cons: "The worst experience of my life. The plane never left the airport. We were there on the plane sitting waiting for 5 hours."
Pros: "It’s was all good great service and great stuff"
Cons: "I can’t think of anything...."
Pros: "Couldn’t make it due to bronchitis and a leg injury and Avianca denied any type of refund, I lost $585 dollars due to being sick and Avianca not being understanding and having any type of flexibility"
Cons: "Better refund policy for emergency and medical situations, better customer service"
Pros: "Flight was good as well as service at the airplane, DC to Bogota"
Cons: "Everything ok"
Pros: "I always try to book a flight with Avianca when traveling to Central America and South America .good food..excellent service"
Pros: "There was nothing to like!"
Cons: "Lack of customer support. Irrational, illogical, destructive of my pleasure trip to Colombia. Problem: I was forbidden to board the plane. I was at the Check-in counter at 16:00 for a flight departing at 16:35. I was denied boarding to a plane that was there waiting at ths very small regional airport. Result: I lost time and money (non refundable ticket). I feel this was a rip-off!. I needed to get to a connection in Bogota. I had to rush and get land transportation to Bogota so I wouldn’t miss my connecting flight to the US."
Pros: "Crew"
Cons: "Food and movies"
Pros: "Good attention"
Cons: "20 minutes delay"
Cons: "almost 6 hr delay..."
Pros: "Service on time and on point"
Cons: "Nothing really, had a good experience"
Pros: "Felt safe and comfortable."
Pros: "Comfortable and spacious seats and a blanket!"
Cons: "It was sad to fly for 6 hours and have not even a personal TV in front of me, There was only one per section. Furthermore, there were no sockets, or usb ports!. In long flights they should have better entertainment options and also sockets between seats. Also, their vegan food options are poor."
Cons: "The declining seats moved too far into my table space."
Pros: "The worst flight experience possible!"
Pros: "Nonstop to destination."
Cons: "Very uncomfortable"
Cons: "Delay on boarding due to a change of crew. After all boarded, push-back took too long. Overall delay, 45 min."
Pros: "Food was the only good thing"
Cons: "The plain was too old, it didn't have entertainment for a flight that long, seats were uncomfortable, we left almost two hours later, no charging ports on the plain, a really bad experience"
Pros: "delay 10 hours"
Cons: "delay 10 hours"
Pros: "Excellent"
Cons: "Havent gotten there yet."
Cons: "Long line to check bags"
Pros: "Everything was good."
Cons: "The transport from gate to gate . To far"
Pros: "Flat bed. New plane. Amenities such as a Tumi bag given out were good"
Cons: "We had seats in 6th row which was right behind the galley area where the flight attendants had their seats. One sat in left side of plane and one on right side. They talked talked talked to each other the entire flight. Not good. They we’re not next to each other so their voices were quite raised. This was th case on all our connecting flights"
Pros: "The food was excellent"
Cons: "All 3 flights were delayed or oversold! I had to sprint to school connection barely making it and my third flight was oversold so I had to stay at a hotel for 5 hours and return only to do a put it had been delayed another 4 hours! My luggage also did not follow so I have no toiletries or changes of clothes etc. I am tried and hungry and very inconvenienced!! I was hoping for a free plane ticket? This trip was stressful and no idea when my luggage will b found"
Cons: "Bring your own entertainment. Not even sure what is on board but appeared to be not much to choose from."
Pros: "The route, not much waiting time, the food."
Pros: "La atención y su comida"
Cons: "Que mis maletas las 4. no llegaron a Guayaquil y me quedé en ascuas por que son muy importantes. Espero que mañana 28/917 me la envíen como lo Acordado."
Cons: "The flight got cancel due the hurycane Irma"
Pros: "Comfort Seats Service"
Cons: "Food"
Pros: "Smooth flight."
Cons: "While the plane was hardly full the seats were awful and overnight painful. I was served a sandwich which was moldy."
Pros: "On Time, Great Staff"
Pros: "Flights were on time regardless of weather conditions, very corteous crew, the meals were delicious. A very comfortable experience."
Pros: "The food was good and the chairs and equipment was confortable, very good service"
Pros: "Free movies"
Cons: "The landing was horrifying. After being on many commercial flights over the years I have never felt this way about a flight experience. The pilot seemed very inexperienced nor skilled at landing. The plane first took a plunge leaving everyone grabbing their seats in fear. The plane was going way too fast as we then continued descending while the plane tilted to the side and then the nose of the plane tipped downwards. To best describe the situation, the plane was completely out of control. Everyone around me was frightened and talking about the awful experience. Flight attendants nor the pilot made any mention of what happened nor did they make an announcement to make passengers aware that there may be some difficulty landing. Therefore passengers were left to wonder what really happened but it seemed as if this was the first time the pilot had flown a plane. After the landing I was sick for the rest of the day with nausea. I would like a refund and will report this matter to the FAA for answers and I believe they should investigate what happened on this flight for safety matters. I did not feel safe at all, and I have never had an experience like this. I'm afraid to ever fly AVIANCA again."
Cons: "The flight was delayed for almost 2 hours despite that other airlines were on time for the same route. Shame on Avianca."
Pros: "I would definitely book with Avianca again, great service, comfortable plane, movie options."
Pros: "Everything was great..."
Cons: "We had to wait too long in the bus in front of the airplane, before we could get in!! The bus was packed, so that was very uncomfortable!!"
Pros: "Good entertainment"
Cons: "Slow boarding"
Pros: "The Crew is well trained."
Cons: "They damage my luggage."
Cons: "I ask for vegetarian meals, and they confirm my petition. But we never receive the vegetarian food."
Pros: "The flights were on time, with great service."
Cons: "Nothing!"
Pros: "Overall, boarding, crew, food and the entertainment"
Cons: "I recieved a seat in front of the mid-plane emergency exit. I understand that the seat cannot roll back but the seat cushion was extremely uncomfortable."
Old plane. Delayed but no apology. Not great
When we checked in at Calgary- there were only 3 people intially. Then, 2 left and only 1 old man was left. He tried to move through the line, but could not clear us fast enough. About 50 people were stuck and not able to get boarding passes or luggage checked. We missed out flight. The scene was chaotic. Then, those of us who missed the flight were not able to get help as he was now trying to get the next people on the SLC flight through. We were so upset. Poorly run.
the crew and actual flight was great. i appreciate the puffy headrests with folding edges. but we have been sitting on the ground LAX for 2 hours now waiting to be let off at the gate. the water in the bathrooms has been dumped so we have to use sanitizer, and it’s hot in here, and there are no vegan snacks and barely any water. this is insane.
Baggage delayed even though both the flights were delayed.
Mika, was outstanding. Always available when needed by passes gers. She's very hospitable.
Cons: "Internet and plane was small and old"
Pros: "The crew was nice."
Cons: "N/A"
Pros: "Peaceful in cabin"
Cons: "Blanket ,"
Cons: "The cabin was a little cool for me during at least half of the flight"
Pros: "Crew was extremely friendly, service was great, and dinner was awesome"
Pros: "Flight was comfortable and smooth all the way"
Cons: "Tastier food options"
Pros: "No food, late by hour"
Pros: "Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!"
Cons: "Nothing honestly"
Pros: "Good snacks, comfortable flight."
Pros: "Nothing."
Cons: "Well for one my seat was broken. At the beginning of the flight they said “there are meals for purchase available” when i asked for one they said they were all out but then gave out to other customers. Their attitudes were horrible."
Cons: "There was a lot of turbulence and people screaming in fear, it always makes me feel better when the crew says something reassuring to make people less anxious."
Pros: "Grateful Delta still has drink and snack service. Also grateful to still be able to bring a carry on on board. Good movie selections."
Pros: "Excellent crew!"
Cons: "Need better snacks."
Pros: "The crew was so lovely and accommodating, flight was smooth, and I was impressed with the meal service. I travel a lot and this was one of my best experiences. I will definitely favor Delta in the future."
Cons: "Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog"
Pros: "Seat was comfortable"
Cons: "Could have been a little cooler- was stuffy"
Pros: "Insane turbulence with no explanation of cause. Also, the jack for my earphones did not function properly."
Cons: "Insane turbulence with no explanation of cause. Also, the jack for my earphones did not function properly."
Pros: "The crew was very nice. Quite helpful and pleasant."
Cons: "The only small item is the gate size in MSP. Always a bit crowded but still departed on time so it’s not a large issue."
Cons: "The crew was great and the flight came in early. I wish there was a better food selection."
Pros: "Overall everything was great would definitely recommend delta to others ."
Pros: "Once we hit the coast we skirted down the coas of Florida which provided a spectacular view. The approach and landing at Key West airport was thrilling and absolutely perfect. We’ve flown Delta many times but this was our first but not last time to Key West."
Cons: "Nothing"
Pros: "on time"
Cons: "My daughter was stuck in SLC for 5 hours because there 1 cancelled flight and 1 delayed flight. It was very upsetting not knowing when she going to arrive in Denver."
Pros: "Everything"
Cons: "Nothing"
Cons: "Slow Wifi."
Pros: "Entertainment was good."
Cons: "The crew was very rude."
Cons: "could not check in on line as you did not give us the confirmation of the carrier we used which was not west jet the one you booked us through. You need to fix this problem for us to use you again"
Cons: "Sat on the plane on the tarmac for over an hour in the cold..."
Pros: "Almonds as a snack. Pleasant crew."
Cons: "No entertainment and my table was broken. The air from the vents was also colder. Not much leg room and I have short legs."
Pros: "The crew as well as the pilot gave a lot of information to the customer due to a delay of 10min. Very professional. The pilot even said good bye in person to the customers leaving the plane, I really appreciated it :) The whether conditions in Seattle were very bad (windy, bumpy, rain, and night) and the pilot landed the plane as a pro! Thank you!"
Pros: "Everything"
Cons: "Nothing. Delta is the best airline in North America"
Pros: "Snack choices updated aircraft"
Cons: "No entertainment options"
Cons: "There was a kid screaming on both flights and t was not a good time"
Cons: "The crew could have been more friendly"
Pros: "The staff was very helpful and kind."
Cons: "The wifi did not work, my seatbelt was literally broken/unattached, they had no coffee. This may seem minor to some but when you are at the airport at 4 a.m with a child you don't expect all yhese things to happen."
Pros: "Nice crew. Clean cabin."
Cons: "My outlet didn't work and it made it impossible to make the most of the internet I purchased."
Pros: "For once the food was good"
Cons: "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."
Cons: "One hour late after a stay over already 4 hours."
Pros: "Great Service and amenities for a great price!"
Cons: "Nothing"
Pros: "Comfortable seats, pleasant crew, excellent entertainment, all good great but burrito snack."
Pros: "Good flight, professional people."
Pros: "Good movie selection, nice crew"
Cons: "Terrible food, no veg options, no leg room, seats barely recline"
Pros: "This was a 767 and we flew first class, so we had the more private, reclining seats with the advanced electrical and USB outlets. The flight attendants were excellent and I had a special meal request, which they confirmed and served me well."
Cons: "Nothing. the flight was great!"
Pros: "Plenty of complimentary drinks and snacks. Even complimentary Earbud Style HEAD-SETS !"
Cons: "Several hours was added to my travel day when my Calgary to Seattle flight was cancelled and I was rerouted from Calgary to Vancouver to Seattle. It seems to me that if an airline initiated change that significant occurs, I should have an option given me to change my itinerary."
On time, good service very good
Cons: "Food and entertainment"
Pros: "The crew was excellent"
Cons: "My tailbone aches from the seat. Other friends who flew Copa Airline had the same experience. Friends on other airlines had no complaints. I need a donut cushion on the seat."
Pros: "Yes"
Cons: "Not"
Pros: "Crew very nice."
Cons: "There is a second x-ray security at the gate. We lost over $20 of water because we had to throw it out. Wish they had told us at check-in NOT to buy any water and wish there were a place to buy next to the gate - very thirsty!"
Pros: "On time quick service. Clean and comfortable aircraft."
Pros: "The food, the crew, the comfort..."
Cons: "It was perfect!"
Pros: "Flights were all on time."
Cons: "Old planes with no wi-fi or personalized entertainement"
Cons: "Late to leave gate/ cramped"
Pros: "It was a regular trip"
Cons: "The connection trip Panama, San Francisco, very bad xq the scale in Cancun, very long without being able to get off the plane and not even water do not offer, that very bad scale, my taxi see san francisco I lost it and I had to pay it xq ya It was scheduled as well as a meeting."
Pros: "The flight was comfortable and routine - no problems"
Cons: "Really didn’t have any concerns."
Pros: "The crew was friendly and professional. Boarding was smooth."
Cons: "The only entertainment option is the mini screen every three rows."
Pros: "Chairs"
Cons: "I asked for vegetarian meals & didn't get it. I asked for seats not on the wing and got the wings all my flights. Not happy, bad service"
Pros: "Easy check-in"
Pros: "Excellent flight. So fast"
Cons: "There should be tv screens on each chair and the choice to choose what we want to watch."
Pros: "The crew onboard were so friendly and took good care of us. They worked hard to ensure everyone on board was comfortable."
Cons: "No televisions and by the end of the flight the garbage made the airplane smell awful!"
Pros: "The onboard crew worked tirelessly to serve us food and beverage throughout the flight. Very comfortable and enjoyable experience."
Pros: "Crew was great and boarding easy"
Cons: "Copa Airlines has the worse entertainment system. I flew business and the food was pathetic. If you are sitting at the last two rows (out of four), they might run out of options for dinner and you are left without choices. I feel sorry for the crew that have to come to you and say "I only have left chicken ". Very cheap airline overall. I can't believe this is Star Alliance."
Pros: "The crew was friendly."
Cons: "The seats feel like they are made of a composite of concrete and bent metal rods. I couldn't get comfortable in the economy plus seats on the 7 hour flight from San Francisco to Panama City, and on the return trip, I was in first class...and the seat was uncomfortable there as well. It was like sitting on a concrete park bench for 7 hours."
Pros: "Nothing"
Cons: "Copa Airlines"
Pros: "They serve a meal on most flights."
Cons: "When something goes wrong, like when our flight was oversold, the customer service is deplorable at best."
Pros: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"
Cons: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"
Pros: "Thre good was good for an airplane and they served two small meals on the 7 hour flight. The in seat entertainment was awesome with great movie selection and some basic games. The best was I got to choose instead of whatever played over head. Crew was nice and seats were well airplane seats."
Cons: "The check in process at the counter was long even doing the web check in prior to arriving at the airport"
Pros: "Boarded on time, arrived early, good breakfast (with fresh papaya) and a turkey melt for a lunch snack. Great choices for movies, tv, music. A bargain."
Cons: "You go through extra security at the gate in Panama City, which means you cannot bring a water bottle on the plane with you (even one purchased in the airport). So, during a 7-hour flight, I only received 1-2 small cups of water. Additionally, some of the movies did not work even after resetting my entertainment device."
Pros: "On time departure. On time arrival."
Cons: "You have to go through security in Panama twice. Check in line at Tocumen Airport in Panama took longer than necessary."
Pros: "Business Class service in Economy! Free checked luggage. Warm meals for dinner. Sandwiches for Breakfast and Lunch. You can even choose different options: Vegan, Gluten free or Kosher. ALL drink options ...., even ALCOHOL !"
Cons: "No Entertainment at all! No individual Screens in seats. Could not replace with my own due to No power for my devices"
Pros: "The process of checking in and waiting to board on the plane was perfect time! The flight was long but the attention to detail and customer service was phenomenal."
Cons: "There is no WiFi"
Pros: "Everything was smooth good service plane was exceptionally clean... Far better than Avianca"
Cons: "Selection of food or breakfast"
Cons: "No outlets"
Pros: "Service was sastisfying"
Pros: "We left on time and the crew was very nice and professional. Loved the fresh fruit for breakfast."
Cons: "The seats were not very comfortable for business class. I liked the space and width but the seat and headrest were very hard. And the bathroom in business section was the smalllest ever on an international flight."
Cons: "The entertainment syatem was not up to date. There needs to be more foos choices for vegans."
Pros: "The pilot was great st explaining the flint and not where we were."
Cons: "They forgot my gluten free meal and didn’t tell me until I was on the plane. Can we count on you to feed us? Apparently not. How can an airline forget a meal for a passenger? Especially in such a long flight?"
Pros: "Discrimination and unequal treatment. Latinos were allowed exemptions from yellow fever entry requirements from same place on same plane similarly situated while white gringo was refused entry service Real world truth"
Cons: "Placed on standby although flight purchased 2 months earlier. Told was the first of 13 on list. Was passed over for other locals who yelled at agents for a seat. Being polite and being white is NO privilege. Was told there were no other flights. LIE, supervisor booked it . Not advised of yellow fever requirement and not allowed entry into destination Sent away on next plane"
Pros: "Las atenciones son buenas"
Cons: "La comida no es buena para un vuelo de 6 o 7 horas"
Pros: "Nothing good"
Cons: "My connection flight arrive extremelly far from the bogot flight gate, very few movies, poor comfort. I wouldnt recommend copa to anyone"
Pros: "Nothing"
Cons: "Poor customer service. I felt discriminated and extorted."
Cons: "They didn't have coffee or tea"
Pros: "Staff"
Cons: "Service"
Cons: "Late departure"
Cons: "Limited dinner and no breakfast"
Pros: "We boarded quickly and the flight attendants were very nice."
Cons: "They kept the lights on and they lost my luggage on a direct flight."
Pros: "On-time departure and arrival Friendly and courteous staff"
Cons: "Old Plane No USB charging connectors"
Pros: "The crew was excellent..."
Pros: "Great experience!! Departed on time. Everybody was very professional. will only flight Copa from now on."
Cons: "N/A"
Pros: "Excellent service"
Cons: "I arrived late because of work to the airport but i still was on time and they didnt let me check my bag"
Pros: "attendants were very friendly and the flight was on time."
Cons: "Business class seats were really economy seats in a closed section (this is the norm on flights operated by Copa Columbia)."
Pros: "Service is good and food is fine"
Cons: "Not happy with the lack of tv screens and movies."
Pros: "Crew were helpful"
Cons: "Everything was great"
Cons: "There was absolutely nothing "first class" about this flight. Cramped seats, baggage fees, terrible boarding procedures... I've experienced better service on economy flights. Never again with Delta/Westjet."
Cons: "Overstuffed storage bins. Absolutely chaotic and abysmal boarding process"
Cons: "Better, healthier food choices would be nice."
Pros: "Handled the delay professionally with full transparency."
Pros: "-"
Cons: "If this flight was just cancelled from the beginning- a lot of time wasted and did not get a refund for the cancelled flight."
Pros: "No one disturbed me while sleeping and crew was helpful when I woke as bad needed refreshments."
Cons: "More leg room"
Pros: "Crew was great."
Cons: "Communication as to why we were promoted to premier seats and service."
Pros: "The crew worked hard to ensure that we had a good flight with minimal interruptions"
Cons: "Delays always hurt, the flight was delayed yet there were no notifications and additionally the delay was closer to an hour long since boarding only started 20 minutes late."
Pros: "Roomie seat. Professional curdious crew. Fast smooth flight. Westjet connect access for entertainment."
Cons: "Seamless flight. Great staff. Thank You."
Pros: "Crew was fabulous."
Cons: "Seats were uncomfortable and hard."
Pros: "Did not fly!"
Pros: "Nothing"
Cons: "I booked a flight for Tuesday the eighth and you guys changed it to the seventh, this has never happened to me before I am furious!"
Pros: "Consistencies on bagage claim info, and changes in boarding gates."
Cons: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Cons: "When tavelling with a child, which is always identified at the time of booking by providing child's age, every other airline was able to accommodate seating together. Even at the lowest fare class. Not Westjet, their automatic computer seating assignment gave us seats in separate rows !! When asked at the checkin and also again at the gate, we were told that the fare class that we paid for does not allow seat changes. They simply would not seat a parent and a child together unless we paid extra $25/person to change seats. This kind of gauging for money was shocking. Especially when there were 3 other rows behind us with free seats together !! This was clearly a case of wanting more money. At the lowest fare class parents travelling with children can expect the child to be sitting separately from them. Or pay up more."
Pros: "Price"
Cons: "Sitting at departure gate waiting for two passengers to get kicked off, hard landing"
Pros: "Not much"
Cons: "The waiting area, lateness of the plane"
Pros: "Flight crew remained jovial and pleasant despite the many issues."
Cons: "Mis messaging and changing/non factual information as the flight status changed. I had personal issues ongoing which resulted in a flight change, and having to go back to security multiple times, which would have all been easier if I had been told that I didn't have to run like a mad woman through the airport as the flight was already determined to be significantly delayed. West Jet tried......they just don't see to be able to know anything."
Pros: "Everything was good"
Cons: "Should consider giving front seat to senior Snacks could have been better keeping in mind the flight time"
Pros: "WS Care Center staff Minmico (think it was her name) arranged the 4:15 flight instead of the 6 pm flight but only because I requested her to check that flight when I returned to the CC to find out if it was possible to get on an earlier flight. I should have been advised when I first arrived at the CC from my delayed flight from Toronto that I could check back at the CC to see if there was a cancellation. Minmico allowed me to use her phone a couple of times to call my husband to advise him of the changes in my flight, which was very helpful. She tried hard just prior to the flight departure to have my bag delivered to the 4:15 flight but was unsuccessful. She gave me food vouchers, which I liked. I also thought the WS CC staff in Abbotsford was very helpful explaining the process for making a baggage claim when my bag didn't arrive due to my last minute flight change - the $100 voucher was appreciated when I picked up my bag the next day."
Cons: "Had to sit in the plane for almost 2 hours because the computer was being fixed on the plane. Crew did not communicate in a timely manner about when we would be flying.The plane should not have been in operation if the computer didn't work and passengers should not have had to wait on the plane for two hours while it was fixed. I missed my WS connecting flight to Abbotsford from Calgary and was only rescheduled on a plane departing 6 hours later! No one at WesJet Care suggested there may be a cancellation on an earlier flight - I had to arrange it by returning to the WS Care Center. I just barely made it onto an earlier 4:15 pm flight but without my bag which was put onto the later 6 pm flight. I chose to return the next day to pick up my bag."
Pros: "staff on airline great"
Cons: "Lost my luggage hopefully I’ll get that tomorrow. Airline charged me 70 pounds for that. Staff at customer service were not helpful at all."
Pros: "paying for plus was a nice bonus on this flight, given it was sold out."
Cons: "Delays in getting airborne. Also, the 30 minute wait for our bags in Calgary was ridiculous"
Pros: "Hi. I actually am glad that the company is following up because I was having a hard time finding an email to contact. I actually came to kayak to book my ticket for Friday to go to London however when I got to the airport it says it was for Monday. Because I had to be at London the next day for a wedding i had to buy another ticket for almost 1000. I also couldn’t contact u so I’m emailing now. I didn’t get on the plane for west jet because I am already in London. I also have a screen shot that shows me that my flight details were for Friday however another email shows me that it’s for Monday. Even the workers at th airport were confused and felt strongly bad for me. I would like a full refund as well. Thank you. Please contact back. 416806-6530 or email me at sarapascual@hotmail.ca"
Pros: "trip was fairly smooth, flight was on time. Crew was polite and helpful."
Cons: "Trying to carry travel on luggage up the aisles is very awkward when the plane is already full or half full of people. seating should be done in a bit more order. back 5 rows, next 5 etc. Crew should have a better knowledge of the land masses flying over."
Pros: "service was excellent. Very cheerfull staff."
Cons: "happy employees and very helpfull"
Pros: "The female flight attendant and the pilot spoke reassuringly and with friendliness."
Cons: "This was the most negative experience I’ve ever had flying Westjet. The female flight attendant was wonderful, fun and friendly and professional. The two younger male attendants were incredibly rude, rolled their eyes, ignored me, put themselves first (at one point instead of making room for me to return to my seat the blond one insisted I let him pass when it was unsafe for me to do so and nowhere for me to go). I felt demoralized by these two men and it’s both surprised and disappointed me as Westjet staff have a reputation for friendliness. These two men will Discourage me from flying Westjet when travelling to LA again. Not pleasant. Again the women was lovely. I tried to catch the male names but they wouldn’t stop and face me for long enough for me to see their name tags. They seemed to have some inside jokes between them and gave me the sense my requests were not welcome or respected. I am a nervous flyer and this was such a difficult and uncomfortable Experience."
Pros: "I went through customs and then walked via escalators and moving walk ways to b4. It took me almost a hour. I was the last to board I am sure And had to collect my own luggage and take it from one point to another. I am 70. thank god, when I got on the plane I sat in 3a and was offered a free glass of wine. halleluya. I was exhausted Toronto airport is always a nightmare. I travel a lot and will avoid this airport if I can. I do like West jet but Delta /west jet connection means I have to take my bag from one place to another and I walked miles and could have missed my flight. I am tired. I am going to bed"
Cons: "How is it that in a 5 hours flight you don’t be get any food for free? You have to pay for every meal. And the entertainment system isn’t only available through the west je to app but i didn’t know that until I board the plane wtf"
Cons: "snow caused my flight to be cancelled instead of the direct flight to nyc i flew via Atlanta. due to the timings of the flight - landing at 2.30 am, leaving at 7.30 am - i had no option but to sleep on the airport floor i will try to avoid fliying with westjet in future - staying loyal to air canada - to avoid the risk of such a terrible flight diversion"
Cons: "Our original flight was cancelled due to WestJet reasons (plane was not safe to fly) the following evening the flight was supposed to depart at 7pm we didn’t take off until 10:37 pm causing an arrival of 940AM into London instead of 7:23AM primarily because the crew they chose for this new flight was coming from Montreal so we had to wait for them to arrive."
Pros: "Great food glad I preordered. Great flight and crew"
Cons: "Didn’t know I needed to download the WestJet app in advance - wish there was a way to download it locally from a server on the plane and/or receive a message in advance suggesting to download. I have now downloaded it after I got off the plane and looking forward to trying it out on the return flight"
Cons: "No crew to load the baggage or guide us out of the terminal. After a day of cancellations and delays for my one flight, my baggage was lost. I felt like notifying us about delays and cancellations could have been handled more efficiently. Also, the staff was not helpful when my baggage was lost"
Cons: "We couldn't take the flight as Westjet could not get us there on time and would not hold the flight ...... see above"
Pros: "All staff I encountered were amazing."
Cons: "This was where the real fun in my trip happened. After my arriving flight got in 2 hours late and sat on the runway for 45 minutes because there was too many planes in the way for my plane to get to the gate I was not in the mood to run across the airport to go through customs and then through security (for the second time). However in order to make it onto this final flight that's exactly what I had to do. I also might add that it is incredibly stupid that connecting flights have to go through security again after deplaning, it's not like we're suddenly going to have weapons or anything so why waste that time? After I sprinted across the airport and got onto the plane the pilot announced that we were waiting to hear from the airport to take off. Long story short the poor pilot was trying to figure out what was going on but no one was even answering his calls. Eventually he realized that the plane hadn't been refueled and had to get a hole of them to refuel. At one point he must have gotten really frustrated because he left the plane in search of answers as the Toronto airport wasn't giving him any. Eventually after 2 hours of sitting on the plane we refueled and took off. On top of that my travel partner didn't get her luggage, we assumed that the Toronto airport lost it somewhere or something. Overall a complete nightmare."
Cons: "I was given a ticket with the seat 3A (one of the plus seats); I didn't ask for it or pay for it, I just got that seat when I was checking. After I found out it was a plus seat, I acknowledged to nearby the flight attendants and nearby passengers I didn't pay for this, that there was a mistake, and I could move if there was someone who did pay for it. What I received from the flight attendants are accusatory remarks/comments about how shouldn't be there because I didn't pay for it (after I acknowledged this before anyone even had an issue about it) and passive excuses that didn't make much sense when I asked them why there ws this issue in the first place. I was fine with moving seats from what I was initially assigned to, I was fine with being moved twice thereafter (first moving to 21E, then to 23E). What I was not fine with was 1. the accusatory tone by the flight attendants that I tried to take someone else's seat 2. even though I was given the seat by the person at the check-in desk when I didn't even ask for it and 3. after I was the one who initially brought up this issue in the first place and was willing to changet seats with he rightful passenger. Please learn to take responibility for your actions and mistakes and errors rather than blaming it on a passenger who just wants a safe flight home. Thanks."
Pros: "Kayak was great to book through. Very simple. Plane ride there was great."
Cons: "Plane ride home wasn't good due to the airplane propellers being louder then usual and noisy, a little unsettling."
Pros: "Due to a baggage check-in snafu, we were very late to arrive at our gate. But we made it! And the staff were still very kind to us even though we arrived so late and they didn't know why. The flight was probably the smoothest I've ever been on, and the snack and beverage service was just fine - I loved that cookies were an option and not just pretzels. Overall, an excellent experience!"
Pros: "Very friendly, professional and entertaining crew."
Cons: "Delays Boarding: boarding from both doors: back door and front door, but no direction from the crew to anyone. Ended up with passengers trying to get in the front from the back and passengers trying to get to the back from the front. This created another extra 15 minutes delay when everyone were stuck in the middle...The rest of the passengers waited outside in Canadian winter cold. On a flight already late."
Pros: "I am mute and the staff did a good job of understanding that and accommodating the way I communicate. (still wish more staff knew American Sign Language; that remains the best flight ever)"
Pros: "Staff on the ground and in the air were great - nice, polite and funny"
Pros: "Flight attendants were very helpful with my baby who was a little fussy."
Pros: "inflight entertainment was good and friendly staff"
Cons: "lots or turbulence and uncomfortable landing"
Cons: "We flew from Toronto - Abbotsford with a stop in Edmonton. There was a 1 hour layover in Edmonton before the Edmonton - Abbotsford flight left. Unfortunately, the plane arrived in Edmonton 30 minutes late, and rather than wait 5 minutes for the passengers to disembark from the Toronto plane and board the Abbotsford plane, WestJet decided to leave all those passengers behind. There were no other flights available until the evening, and we were stuck for 8 hours at the Edmonton Airport before we were finally given a flight to Abbotsford. Never again will I book with WestJet."
Pros: "comfortable seats friendly crew"
Cons: "no entertainment system, fee for renting tablet not enough room in overhead no complimentary food or drink service"
Cons: "I downloaded the app but was disappointed that the aircraft had no Wifi. There were TV's on each seat back, but several weren't working, including mine. The flight attendant reset the satellite TV's on the whole aircraft, and mine began to work for about 15 mins. Then it stopped again. Very disappointing to be without wifi AND Tv. Esp since I read thru all my reading material on the way to Toronto."
Pros: "Haven't flown Westjet in years. Don't know why but I don't have sore kneecaps, was served great coffee, the stewards always smiled and had funny things to say, and the gate keepers were happy and honest. I'm going to be a frequent flyer now for sure."
Cons: "I didn't like....um....nope. no complaints"
Pros: "Boarding was fast and efficient. Crew was friendly. We got drinks and snacks twice on the 4.5 hr flight."
Cons: "Seats were uncomfortable. The cushions are getting thinner with every new plane. That makes for hard surface and an extra rough turbulence experience. Arm rests are almost non existent again very uncomfortable on a long flight. No Monitors in seat so no uou have to 1 have your own device or RENT one from WestJet. No place you put the device, so you must hold it in your hand for hours. VERY uncomfortable."
Pros: "The snacks were good"
Cons: "They lost my checked sleeping bag which forced me to buy another one before my backpacking trip. They refused to refund me for it costing me an extra few hundred dollars to replace it. To include I paid an extra eighty dollars for my trip because apparently I requested window seats which I wasn't provided for my return flight home! Be prepared to lose your luggage and don't expect a refund!"
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