Cons: "Waited in the main terminal almost two hours before the check in desks were open."
Cons: "Because of Boeing disaster did not go to Halifax but were sent by Westjet to TO and then on with Air France. Boarding areas in TO are a long way away (lot of walking) and customs in TO is frustrating and takes a long time."
Pros: "The plane was nice and quiet, and the crew was lovely."
Cons: "It was so cold!!"
Pros: "Great crew, very accommodating for a small and short flight"
Cons: "We never made it to our holiday destination. There were a handful of going to BDA from Pearson. Your inbound flight was late. Would it have killed you to hold it for 5 mins?"
Pros: "Could not tap opinion on previous page. Good trip. Good service. Good legroom which was covered."
Cons: "Food prices."
Cons: "More space, quicker boarding and getting off, and better transfers"
Pros: "Very low ticket prices, everything went smoothly (no delays), lots of leg room!"
Pros: "All was on time so did not have to deal with Kayak with any problems"
Cons: "Nothing"
Pros: "We we’re late getting in from Halifax because of head winds. Walked from one plane to another and luggage arrived with us."
Cons: "Nothing"
They were having “flow control “ issues in Boston per the overhead announcement by flight staff. So they boarded us, had us sit for several minutes l, then made their flow control delay announcement. Then pushed away and went and parked the plane with us on it, outlying of the way…. Were we darker for 1.5 more hours. 1625 departure became 1810, avoidably lengthening everyone’s trip, messing up connections and ground transportation for arrival. Poor.
Aircraft was delayed in its arrival for the flight and was delayed from Halifax to Montreal.
Our Air Canada flight 8569 from Montreal to Atlanta on August 26, 7:30 pm, was cancelled due to mechanical problems. AC customer service rep at the Montreal airport wanted to put us on two more AC flights, Montreal to Toronto, then Toronto to ATL, for the following day. We asked for the 7 am next morning non-stop Delta flight from Montreal to ATL, and got it. Air Canada put us up in a hotel in Montreal for the evening. Next time, we'll spend the extra $$ to take Delta.
Air Canada books those flights absolutely solid and cancels a lot of flights. Our connecting flight was delayed and missed so we spent another night in Montreal at our own expense. We were then given tickets with an extra stop in Toronto, so my luggage never made it to Detroit. They have no office in Detroit, so her I am a week out with no luggage and no one answers the phone at Air Canada. Now I know why everyone has so much carry on.
The way to the gate from the waiting area was a marathon, so pack light if you’re doing carryon. Overhead compartment is smaller than most on this plane. They seem to chronically run late due to their preceding leg.
Economy seats too cramped on Eurowings flight from Halifax to Frankfurt
I would definitely fly Air Canada again. I counted down on food but these days I don't know any airline that provides "good" food.
This chicken menu has been for months, I hope AC have their menu change periodically!
I am a senior and I was travelling with 2 other friends and they got their email for check in and I didn’t then when we went to checkin my boarding pass had me as standby so you can imagine that I was in a panic wondering if I was coming home to Ottawa airport with them or not. I finally was able to get help at the counter and she was very helpful, but this worrying takes all the fun out of a great vacation. I certainly will not be flying anywhere again. I know this isn’t only Air Canada’s problem but thanks for letting me rant.😁
The US Customs/immigration step at Montreal creates a mess. Your checked bag must be xrayed and cleared to enter "U.S soil" (which is still in Canada) which makes for huge delays, confusion and mishandling of bags. My carry-on, which I checked at the gate at Air Canada's request, never got cleared. So I arrived in Atlanta where my bag was not at baggage claim. Nor was there an agent to make a claim to, and it was not even 5 p.m. I had to go all the way up to the Air Canada check in desk in the International Terminal to try to find an employee to whom I could report the missing bag. An agent for AC had to be called to respond, there was no one at their check in desk. The person who finally did talk to me made ME send a photo of my baggage ticket and boarding pass to his supposed phone number, which he said he would use to start a claim. This never happened, I got no confirmation that a trace had been started and I had to call AC the next day.
Pros: "More leg room on Swiss Air flight I ended up getting rebooked on and smaller plane seating only 2 on the sides, so much better than bigger Air Canada plane on outbound flight to Europe"
Cons: "Again, I did not make the DC flight,not delayed as an email had announced but closed at least 20 mins prior to departure, so no one was let in (after running through Zurich airport, again, no help). Rebooking possible and easy for my route, difficult for those going to DC and further west."
Pros: "Never got on flight."
Cons: "No delays and compensation for inconvenience. Paid extra for seat upgrade which I never sat in."
Pros: "Crew was amazing. I was traveling with my 11 month old and they were super helpful and very friendly."
Cons: "I was bummed that this plane didn’t have TVs at each seat. You were able to stream all kinds of free movies and shows on the United app but I was holding a baby on my lap and couldn’t use my phone as well."
Pros: "The crew did their best considering we were 3 hrs delayed and there were no snacks for any of the passengers."
Cons: "Three hr delay with a 15 month old never good and not having snacks for passengers never good."
Cons: "No WiFi functioning so nothing to do for five hours when you counted on having WiFi. Now I will always bring a book"
Pros: "Seat held up nicely for 17 hour trip. Legroom was satisfactory in economy."
Cons: "Food was not special and portions rather stngy. Fur length if flight larger portions and an extra snack would be great. ANA 13 hour flight had larger portions and same number of meals Entertainment was mediocre. Current releases of movies would be great."
Pros: "Not much, no internet, small seats, cost doubled because I had to know pay hotel for a night."
Cons: "Flight was 4 hrs late arriving, therefore I missed my connection flight to Dallas. I had to spend the night at a cost of $200.00 at Holiday Inn, arrived 24 hrs later. Not United fault, weather related. This is my 3rd United flight that was delayed by hours. Get first flight out in morning, less chance for hours of delay."
Pros: "The flight arrived safely and arrived on time."
Cons: "My one time United club passes were not honored. Everything is an upcharge. Newark airport is awful going terminal to terminal by bus."
Cons: "Serious delay, deplaned once and arrived 5 hours late with no real reasom."
Pros: "Boarded on time. Smooth boarding. Departed on time. Landed on time."