Cons: What I didn’t like is my wait time picking up my vehicle and The representative never informed me about The shuttle times !My car wasn’t clean at all , the windows was hard to look out of when driving at night!!!! I paid to much money for poor service!!
14 Feb 2018
Never again through a Third party
Cons: This is a nightmare. When I went to pick up the car they didn't have one in stock and offered to get me one that was lower that what I paid for. He said he wouldn't upgrade me because it would be more money nor could he give me money off, so I cancelled it right then and there and NEVER picked up the car. I STILL HAVE NOT GOTTEN MY REFUND FOR THIS PURCHASE. There is no one to call for Kayak and when I called priceline they said I needed to call Hertz, and when I called Hertz they claimed it would take 3-5 business days as it happened with a third party. I will never rent through a third party anymore. And on top of all that the clerk had a nasty attitude. Never again!