Book Hertz car rentals in Morrow

Reviews for Hertz in Morrow

Recent reviews

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Wonderful

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Very good

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2.0

I reserved pickup for noon. I signed in at the counter and waited. At 2:30 I finally had a car that smelled like wet dog. I drove it home and decided I could not keep that vehicle. I reserved another for pickup the next day at the airport location. I was charged $122 for a single day rental, I wrote customer service and was told that I breached my contract by returning to a different location and returning too soon. Good to know for any and all future rentals from Hertz. I have had the vehicle from the airport for 2 weeks now and can't wait to see that final bill...Reviewed 23 May 2023

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8.0

I had to leave the rental car outside the lot because of gates up. I needed to return car on Sunday afternoon.Reviewed 14 Jun. 2022

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4.0

Cons:Lower rates, and clean car. Other customers were brought out a clean car, this red chevy was not clean. Then csr tried to charge me extra when I put $20 of gas in it. It had less than a half of tank of gas upon receiving the flop. Terrible!Reviewed 25 Jun. 2021

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10.0

Pros:Everything. Very smooth and quick process.Cons:Nothing could’ve been better!Reviewed 24 Sep. 2019

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2.0

Pros:missed the pickup time . Unable to rate this experience because it never happenedCons:the times should be listed for the locations. This location closed at 12pm and my reservation was for 12pmReviewed 3 Apr. 2019

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4.0

Book here only if you have hours to wait for your carPros:Bryan was very friendlyCons:Made an appointment for 11, I arrived at 10:35. To help speed things up before I arrived I prepaid and checked in prior to. The guy at the desk was friendly and fast. His attitude was pleasant despite the fact he was alone with a lobby full of unhappy customers. After 3 hours of waiting, which made me super late for work, I finally got the car. I didn’t bother to look for scratches, dents, or dings.. I grab the keys and left. Chances of me using this location again... slim to none.Reviewed 30 Oct. 2018

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8.8

Convenient, Fast and EasyPros:Friendly staff was a little wait to get the vehicle, but overall was an in and out experience.Reviewed 15 Aug. 2018

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2.0

Shady operationPros:We made reservation 4 weeks in advance and paid then. When we arrived to pickup the car, they had rented it to someone else and had no other vehicles to rent us.Cons:Manager would not speak with us. Very unprofessional behavior by their employee. Will never use Hertz again. They did not succeed in ruining our vacation!Reviewed 15 Jul. 2018

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2.0

Didn’t have the carCons:Went to go pick up the car turns out they didn’t have it. Since we booked through kayak and not directly through hertz, couldn’t get a bigger size vehicle and told us to contact kayak instead.Reviewed 5 Apr. 2018

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5.6

Mediocre Value for Product ReceivedPros:Location and ease of pick up and drop off is nice. Check in is pretty painless with prepaid reservation. Though is does look like it could bottleneck very quickly in a busy time due to limited workstations, only 2 I think where I can see people having to wait unnecessarily long to pick up or return the vehicle. XM/Sirius Radio included with rental was a nice touch. Everywhere else charges you by the day to add.Cons:I rent a car for weekend travel nearly every week. This was my first time using Hertz and I was not overly impressed. The car, a 2017 Hyundai Elantra SE, was the poorest car I have rented yet. It was pretty small for a "standard" car. The interior was stained and exterior showed some age desite being a relatively new car.. Though "washed", the car was still pretty dirty exterior wise when given to me. The features on the car looked to be pretty basic compared to what is offered by other companies in cars similarly or lesser priced. The Rental Agent offered me a "very nice upgrade" that was $50 more per day than what I was renting---hardly an enticement. When I declined the upgrade offer, he pulled a set of keys out of his shirt pocket for my car.It was as if, he was saying, "Since you declined the upgrade, you will have to take this." Again, the car was not even ready for me to take. He had to take it back to get washed, which I previously mentioned was not very well done. No floor mats in the car. Again, while my overall experience was not horrible, I did expect better.Reviewed 20 Mar. 2018

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2.0

Never again through a Third partyCons:This is a nightmare. When I went to pick up the car they didn't have one in stock and offered to get me one that was lower that what I paid for. He said he wouldn't upgrade me because it would be more money nor could he give me money off, so I cancelled it right then and there and NEVER picked up the car. I STILL HAVE NOT GOTTEN MY REFUND FOR THIS PURCHASE. There is no one to call for Kayak and when I called priceline they said I needed to call Hertz, and when I called Hertz they claimed it would take 3-5 business days as it happened with a third party. I will never rent through a third party anymore. And on top of all that the clerk had a nasty attitude. Never again!Reviewed 14 Feb. 2018

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6.0

Not what you might think!Pros:I did like the car I had!Cons:What I didn’t like is my wait time picking up my vehicle and The representative never informed me about The shuttle times !My car wasn’t clean at all , the windows was hard to look out of when driving at night!!!! I paid to much money for poor service!!Reviewed 23 Sep. 2017

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• Has the Hertz rental car policy in Morrow changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Morrow?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Hertz in Morrow.

• How many car rental locations does Hertz have in Morrow?

  Hertz has 1 rental location in Morrow. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Hartsfield-Jackson airport (ATL)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Hartsfield-Jackson airport (ATL)?

  Yes