Pros (+) El personal de limpieza extraordinario
Cons (-) La comida muy mala , mucha espera para desayunar y comer, solo está abierto un restaurante, no hay arena en la playa
5 stars
Occidental Cozumel
Carretera Costera Sur Km 17 San Francisco Palancar, 77600 Cozumel, Quintana Roo, Mexico
Cozumel, Mexico
See location+52 987 872 9730Photos of Occidental Cozumel
Overview
Occidental Cozumel is a fantastic resort located on the tropical island oasis of Cozumel. The Occidental is located on the beautiful San Francisco beach, is right by the blue paradise of the Palancar Reef system. From gourmet dining and nightly entertainment, to daily sports and beach activities, there is something to be enjoyed by all guests.
With seven restaurants and five bars, guests will discover the secrets of the best Mexican and international cuisines. Some like La Posada are international buffet style that guests can enjoy at any time of day. And some like Sonora offer specific Mexican cuisine that requires reservations ahead of time. La Mision is a bar and dance club for adults that operates nightly. Of course, the classic poolside eats and drinks are available at multiple locations around the many pools that Occidental offers.
Activities abound as the hotel’s tropical mangrove and marine surroundings are one of the top five scuba destinations in the world. A wide range of other sports such as kayaking, sailing, snorkeling and water polo, and the hotel features fully-equipped facilities with a spa, gym, and beach club.
Guests will sleep well each night in either a king or double room that has individual controls for air conditioning. Seven different options of rooms will meet any guest’s size needs or accommodations. A minibar is included as well at no extra charge. WiFi is available for an additional charge in each room. No doubt the Occidental Cozumel will be back on the list of places to visit after an experience unlike many others.
Latest deals for Occidental Cozumel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Occidental Cozumel
- Private beach
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Scuba diving
- Diving
- Bingo
- Evening entertainment
- Cooking classes
- Beauty salon
- Horse riding
- Table tennis
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Night club
Services and conveniences
- ATM on-site
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Dining
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kid-friendly buffet
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Swimming pool toys
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Sauna
General
- Executive lounge access
- Garden view
- Storage available
- Seating area
- Slippers
- Telephone
- Tile/marble floor
Accessibility and suitability
- Non-feather pillow
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Disabled Access
- Upper floors accessible by stairs
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews of Occidental Cozumel
7.8
Good
1336 verified ratings
Wonderful
536
Very good
258
Good
226
Okay
111
Fair
97
Mediocre
32
Poor
76
Summary of reviews
Guests say
Guests appreciated the beautiful location and friendly service, highlighting the stunning grounds and accommodating staff. However, many reviews pointed out significant cleanliness issues, including mold and humidity in the rooms, as well as mediocre food options. The lack of air conditioning and poor maintenance were also common complaints.AI-generated from customer reviews
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Score by provider
7.7 out of 10
538 reviews
6.1 out of 10
20 reviews
9.9 out of 10
2 reviews
8 out of 10
1 review
7.4 out of 10
2 reviews
All reviews
Pros (+) Location was absolutely gorgeous along with facilities. The staff were all extremely friendly and helpful.
Cons (-) The food could be better, it’s not bad, just not a lot of variety. Could use a little more introduction to the property of how it all works and where everything was located.
Location
Carretera Costera Sur Km 17 San Francisco Palancar, 77600 Cozumel, Quintana Roo
What's nearby
- Paradise Beach3 km
- Palancar Reef4.8 km
- Arrecifes de Cozumel National Park5.4 km
- Faro Celerain Eco Park12 km
- Cathedral of Corpus Christi15.3 km
- Cinepolis15.4 km
- Palacio Municipal15.6 km
- Cozumel Equalizers Scuba Center15.8 km
- Reserva Cozumel16.1 km
- Studio Blue Dive Center16.2 km
- Aqua Safari Dive Shop16.2 km
- Deep Exposure Dive Center16.4 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Occidental Cozumel
Low season | August |
|---|---|
High season | December |
Average price (weeknight) | C$ 389 |
Average price (weekend night) | C$ 344 |
When to book a room at Occidental Cozumel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to downtown | 15.4 km |
Nearest Airport | Cozumel |
Distance to airport | 18.1 km |