Book Dollar car rentals at Atlanta De Kalb/Peachtree Airport

Reviews

Recent reviews

Traveler rating

Wonderful

1462

Very good

745

Good

101

Okay

586

Fair

74

Mediocre

0

Poor

2816

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get the cargreat experience

car was cleanpick up and drop

car i reservedcustomer service

rented the carnever rent

friendly staffcredit card

great pricegreat value

8.0

Costumer service was fine ,drop off place and pick location a little unconfortable i think is because airport is under contruccion, car was a little durty mechanic job was done with hand marks in the car ceiling,but i have to say we get a brand new car so we dont have to woory about breaking down.Reviewed 4 Dec. 2023

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4.0

Long line and unfriendly customer service. When we finally got the vehicle it had a change oil soon warning. Vehicle also had over 50k miles on it. Nice Chevy traverse but terrible pick up experienceReviewed 3 Dec. 2023

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2.0

Check in line was over an hour when I arrived. Three employees trying to process over 25 waiting people at 10pm. I cancelled my reservation in line, walked over to Avis, and got a better car for the same price with only 5 minutes of effort. Why would I bother with Kayak or Dollar?Reviewed 3 Dec. 2023

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4.0

Very, VERY poor customer service experiences. When we picked up the car and when we dropped it off. Was not prepared to start my vacation off when an aggressive employee that was potentially the rudest i’ve ever been treated.Reviewed 3 Dec. 2023

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10.0

The staff member at Dollar Rental (near Montevideo's Carrasco Airport) was very helpful and patient.Reviewed 2 Dec. 2023

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6.0

The line to rent was at least 50 people long. Took about an hour to get a car. Windshield was dirty. Car was old for a rental car, 35K miles, tires worn.Reviewed 2 Dec. 2023

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8.0

greatReviewed 1 Dec. 2023

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2.0

After confirming availability in morning. Arrive at counter and no vehicle similar to reservation is available. Offered downgrade which does not work for family at no reduction in price. Agent declined to check with other locations or agency for vehicles. "We are not corporate owned and we do not have a vehicle for you" "Cannot check with other agency" "Cannot check with other locations" "Nothing we can do" We have a big 12 seater sprinter van you can have!Reviewed 1 Dec. 2023

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2.0

UI liked nothing. I had previously made a confirmed reservation for 5:30PM. I approached the rental counter at approximately 5:35PM. The agent took my driver's license and a hard copy of my confirmed reservation. After a few minutes she informed me there were no cars available, and it could be 1 to 2 hours before a vehicle could be available. I pointed out a vehicle less than 509 feet from the counter and was told it was unavailable. Approximately 1 hour and fifteen minutes later the agent called me to the counter, explained a vehicle was available but I would be required to pay an upcharge. She pointed to the very same vehicle which was still in the same spot I had inquired about when I first got to the counter. I had to drive over two hours south of Memphis for a meeting the next morning. I had to have a car. She explained the upcharge would be $10. I agreed. I received a charge to my credit card for just over $239. $200 of which she explained was a deposit. I am requesting a full refund for the upcharge and confirmation the $200 deposit has been returned to my account. I have never been treated like this by any rental car company. I will never rent from your firm again. I am sending out a blast email to all my contacts and work associates detailing my experience and recommending they never use your firm.Reviewed 30 Nov. 2023

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2.0

for starters this is the third time you ask!! but I felt robed because your offer was a lie. There was no dropoff at the same location, not only I had to go to the other side of town but I had to pay more because of that!!Reviewed 30 Nov. 2023

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10.0

I was lent a brand new car for a really GREAT PRICE! Not to mention that the rental was for a 44-day booking. The car was really clean (inside and out) when I got it. The Dollar staff at the Burbank Airport was friendly, and the process of picking it up and dropping it off was very efficient.Reviewed 30 Nov. 2023

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10.0

ExcelenteReviewed 29 Nov. 2023

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• 3.5 /10Hertz Car Rentals at PDK

• Does Dollar offer shuttle or airport pick-up services from Atlanta De Kalb/Peachtree Airport (PDK)?

  No (According to our data)