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8.0
Really considerate and helpful counter staffReviewed 11 Mar. 2023
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10.0
The rental process went as planned - no surprises!Reviewed 20 Feb. 2023
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8.0
The service was prompt, and customer service was professional as well.Reviewed 26 Jul. 2022
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2.0
Attempting to manage/ cancel/ edit my reservation was an absolute nightmare. I got bounced around to 3 different companies and call centers only to find out that there was nothing I could do to cancel the reservation. Definitely won't be using Kayak ever again.Reviewed 9 Jun. 2022
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10.0
I was directed to go to the Hertz counter next to Dollar’s counter, and the reps at Hertz were awesome. They were courteous, informative and professional!!Reviewed 3 May 2022
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10.0
Staff very friendly and knowledgeableReviewed 24 Apr. 2022
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10.0
Battery was dead on first car; team gave me an upgrade for the inconvenience.Reviewed 24 Jan. 2022
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10.0
The car (Hyundai Elantra) was clean, drove well and gave great miles per gallon. The staff was friendly and helpful - they provided me with a USB cable for my phone. This was a life saver!Reviewed 18 Oct. 2021
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10.0
The staff was friendly. The car was great. And the price we paid was quite fair (especially considering the surge in pricing this year). I would recommend to others.Reviewed 9 Oct. 2021
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1.9
Obvious signs of body repair and drove like a car that had been wrecked several times.Reviewed 30 Sep. 2021
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1.9
First of all, there were no Dollar agents at the rental service and the service was handled through Hertz. Returned the rental car one day early and they stated that there would be no refund since the transaction was made through Kayak. Extremely poor customer service.Reviewed 17 Jun. 2021
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6.0
Cons:Car smelled of smoke. Alignment was bad. The person at the counter only had SUVs and instead of honoring the price on our reservation, charged us the difference. It was not a good experience.Reviewed 14 Jun. 2021
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