Book Hertz car rentals in Burlington

Reviews for Hertz in Burlington

Recent reviews

Traveler rating

Wonderful

10

Very good

1

Good

1

Okay

2

Fair

0

Mediocre

0

Poor

5

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10.0

Quick and easy pickup and return. The clerk was friendly and had my papers ready to go. (This was partly due to the light activity in the terminal at the time, but, in the past, I have had poor service from other rental agencies with the same airport conditions.)Reviewed 5 Feb. 2023

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10.0

The experience with Hertz was great. The vehicle was not as clean as we would have liked, but overall, we were very happy.Reviewed 13 Jul. 2022

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2.0

Desk staff were friendly & helpful. Online tools for reservation management, both web & app, were pretty much useless. Online customer assistance tools were equally useless. Speaking to an actual customer service human costs $30. Rates were deceptively presented nearly to the point of fraud, and in the end unreasonably high compared to competitors. Provided vehicle was in poor repair, with warped brake rotors and a totally worn out suspension. Would not recommend, will not rent a vehicle through Hertz again.Reviewed 1 Jun. 2022

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4.0

Returned to 85th st in Manhattan after filling up on 96th st. Was charged $6 for 1/8th a tank of gas. Come on, people.Reviewed 13 Mar. 2022

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2.0

Hertz cancelled my reservation the day after I made it because of a “policy change” about a one way trip. Still waiting for the refund.Reviewed 28 Feb. 2022

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10.0

Managers car choice was an excellent option for me. Thank you!Reviewed 7 Nov. 2021

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7.9

Staff was very friendly and check in was easy.Reviewed 25 Aug. 2021

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3.9

We were given a dented car. Lighting in the garage was poor. The line to get the car was long.Reviewed 25 Aug. 2021

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10.0

Friendly and efficient staff when picking up. Car windows smeared and dirty / get a waffle towel to wipe windows for no more streaks , it is that easy.Reviewed 17 Aug. 2021

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3.9

There was no one at the desk when I arrived (they were cleaning cars). My phone was not working, so I had to ask someone from another agency to call for me. Once the agent arrived, he was very good and quite pleasant. To get to Boston from Burlington, I had no reasonable options. With routes closed, I would have had to deal with 15+ hour trips by train or bus with ridiculous routes. I can't help but think car rental agencies are taking advantage of the situation by price gouging. Plus, they do not seem to have either the ability or desire to respond to the need with more cars and agents. The side mirrors on my car could not be adjusted from inside, and the de-fogging fans were not effective resulting in a stressful and dangerous drive to Boston. The drop-off procedure was quite easy, but there needs to be more clarity about what to do. After a late-night, it was not easy for me to get the car returned by 10 am, but I did it.Reviewed 26 Jul. 2021

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10.0

Staff were extremely friendly and polite.Reviewed 22 Jul. 2021

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6.0

Pros:Staff at pickup and drop off were very good.Cons:Location of pickup at Burlington needs improvement and more specific. Example: I was confused at pickup location because nothing specifically stated “pickup desk is inside airport”. I drove around the airport several times but could only see signs for “drop off” but nothing to tell you where to go for the paperwork to pick up your rental car.Reviewed 19 Jun. 2021

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• 7.5 /10Dollar Car Rentals at Burlington

• Has the Hertz rental car policy in Burlington changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• What is the most popular rental car from Hertz in Burlington?

  Standard (Ford Transit or similar) is the most frequently booked rental car type from Hertz in Burlington.

• How many car rental locations does Hertz have in Burlington?

  Hertz has 1 rental location in Burlington. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Burlington airport (BTV)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Burlington airport (BTV)?

  Yes