2.0
There is no dollar rental car in Cape Town, they were sold to Thrifty. Thrifty will not honor your reservation and will try to up-sale you a rental, charging you double. It took me two days and many hours of frustrating phone calls, I finally booked a car with Europcar. I repeat do not use Dollar rental car in Cape Town as they do not exist.Reviewed 27 Feb. 2022
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2.0
Pros:The staff sad rude and condescending! Would NEVER go back to this company.Cons:Teach the staff some customer service!Reviewed 28 Jun. 2021
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3.6
Pros:Very slow to get the carCons:The aircon was not working. It was extremely hot. I needed to drive far and it was terrible. Tried getting a replacement sent out. Didn’t hear back from call CentreReviewed 16 Feb. 2020
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5.2
Cons:They charged us twice and didnt return all the amount.Reviewed 28 Jan. 2020
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2.0
Cons:Never got there - see Port Elizabeth reviewReviewed 9 Jan. 2018
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8.4
Easy nearby collectionPros:Easy pick up drop offCons:Car really small for bags but comfortable to driveReviewed 15 Apr. 2017
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6.8
Cons:I have ordered a mid sized car but none was available so they gave me a large 8 sitter which was hard to drive and hard to park.Reviewed 7 Mar. 2017
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6.0
Pros:Once I got the correct car, was very niceCons:My car wasn't read at time of rental, there was an issue booking through Kayak as a third party booking service. As a result, instead of having an SUV, I was given a base model pick-up. Dollar was very good about changing it out the next day, but only after I had to make several phone calls and be available for an exchange, which impacted the plans for my vacation. Lastly, I have a charge on my credit card that occurred several days after my issue free return, for which I have been unable to get an answer for. Tank was full, no tickets, and no other issues upon return, so I an still waiting to learn why I have an extra charge.Reviewed 27 Feb. 2017
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2.0
Cons:Never actually rented the car. After waiting 3 hours (arrived at 9am) for a car, we decided to cancel a reservation. Multiple other people cancelled as well. Staff were friendly, but disorganized and had zero concept of time to expect car.Reviewed 11 Feb. 2017
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2.0
Shocking!Pros:Who can I talk to in regards to this?Reviewed 24 Oct. 2016
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2.0
Do NOT rent from Dollar or Thrifty - Bad customerCons:The rental was done by Thrifty. They did not have the car that we reserved at the time we arrived. They gave us an upgrade, but wanted it back the next day. We were driving four hours East and the car could not be picked up. So we arranged to have it picked up at our next stop 2.5 hour away at the air port. That morning I received a call and arranged that we could exchange the car between 5-6 pm at the house. We had to go out of our way to be back at the hotel at 5 we waited until 5:45 gave them a call and they said that they would send someone out, it would take 2.5 hours. We had dinner reservation at 6:30 so that didn't work They finally answer the phone, and said they were too busy to answer the phone. The next day we gave up and drove the car back to the airport to return the car. Phone Call = $50 Time lost from our vacation = 5 hours Last time renting from Thrifty or DollarReviewed 10 Oct. 2016
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