2.0
There is no dollar rental car in Cape Town, they were sold to Thrifty. Thrifty will not honor your reservation and will try to up-sale you a rental, charging you double. It took me two days and many hours of frustrating phone calls, I finally booked a car with Europcar. I repeat do not use Dollar rental car in Cape Town as they do not exist.Reviewed 27 Feb. 2022
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2.0
Pros:The staff sad rude and condescending! Would NEVER go back to this company.Cons:Teach the staff some customer service!Reviewed 28 Jun. 2021
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3.6
Pros:Very slow to get the carCons:The aircon was not working. It was extremely hot. I needed to drive far and it was terrible. Tried getting a replacement sent out. Didn’t hear back from call CentreReviewed 16 Feb. 2020
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5.2
Cons:They charged us twice and didnt return all the amount.Reviewed 28 Jan. 2020
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2.0
Cons:Never got there - see Port Elizabeth reviewReviewed 9 Jan. 2018
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10.0
Pros:The price!Cons:The reservation took a while to show up in the system but finally showed up just before I had to pay more to rent.Reviewed 14 Nov. 2017
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3.6
Over ChargedCons:When I booked the car on line, the total cost was 212 ZAR. When I picked the car up, I had to pay 301 ZAR, which included 52.63 ZAR contract fee and they threw in a VAT of 37.05 ZAR. Very disappointed!Reviewed 16 Oct. 2017
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8.4
Easy nearby collectionPros:Easy pick up drop offCons:Car really small for bags but comfortable to driveReviewed 15 Apr. 2017
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6.8
Cons:I have ordered a mid sized car but none was available so they gave me a large 8 sitter which was hard to drive and hard to park.Reviewed 7 Mar. 2017
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6.0
Pros:Once I got the correct car, was very niceCons:My car wasn't read at time of rental, there was an issue booking through Kayak as a third party booking service. As a result, instead of having an SUV, I was given a base model pick-up. Dollar was very good about changing it out the next day, but only after I had to make several phone calls and be available for an exchange, which impacted the plans for my vacation. Lastly, I have a charge on my credit card that occurred several days after my issue free return, for which I have been unable to get an answer for. Tank was full, no tickets, and no other issues upon return, so I an still waiting to learn why I have an extra charge.Reviewed 27 Feb. 2017
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2.0
Cons:Never actually rented the car. After waiting 3 hours (arrived at 9am) for a car, we decided to cancel a reservation. Multiple other people cancelled as well. Staff were friendly, but disorganized and had zero concept of time to expect car.Reviewed 11 Feb. 2017
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2.0
Pros:Company refused to run my card so I never got the car. Spent a long time waiting in line for nothing. Went to another dealership and that was much better.Reviewed 11 Feb. 2017
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