Book Thrifty car rentals in Cape Town

Pros: The staff was friendly and the drop off was simple.

Cons: The vehicle was awful, we picked it up at Cape Town international airport and drove through the city, but felt like the car could barely make it. With the hills, we would creep up them, with the pedal all the way down. We ended up not feeling very safe because the vehicles inability to make it

Pros: Staff were reasonably helpful

Cons: Rented a premium car however interior was filthy with marks on the seat. With little effort I was able to clean off seat and interior, something that should not be required.

Cons: A lot of muddling about our booking. Charged about $300 over the booking quote and insisted it was taxes although the booking quote included all taxes. Then they did not have our car ready on site. We had to wait 40 minutes for it to arrive. After 2 long flights wee did not appreciate the whole

Super inefficient - long unnecessary waiting

Cons: The computer systems seem old and slow, lot of sluggish beaurocrary.

Systems failure

Cons: The data for the online booking did not pull through to the local systems - and as a result I needed to switch providers. 100% fail.

Left in trouble by Thrifty

Pros: nothing

Cons: Despite turning up on time on the day with a printed copy of the booking confirmation with Thrifty i was told my booking was cancelled and they could not help me. No apology, just matter of fact, we don't care about your booking confirmation we have no cars your booking is cancelled please go away! On one of the busiest days of the year, in a holiday city, i was left looking for an alternative. I eventually found another company in the city, where i had to pay double the price of the Thrifty booking. This company told me that they had been receiving people like me all week as Thrifty had over booked their capacity!

Reservation was not honored and no car was available

Pros: Nothing- my confirmed rental that was made three months earlier was not honored and there were no rental cars available in the entire airport from any company. I would never use thrifty again. I had to use an uber for my trip

Cons: Disreputable company that did not honor my reservation made three months earlier. Nonexistent customer service did not return my calls when I called headquarters to complain. Avoid using thrifty at all costs.