Book Thrifty car rentals in Cape Town

Reviews for Thrifty in Cape Town

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2.0

They could not find my reservation in their system and denied having reserved a car for me. Consequently I had to pay R700 more for the exact same car that I had reserved in your system. It was incredibly inconvenient and I had no other choice and I’m quite upset with the experience. I will not be doing business through this app/website again for that reason.Reviewed 16 Mar. 2022

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2.0

There is no Thrifty in Cape Town. After standing in line for 2,5h we finally reached the counter and were told that the vender with the name Thrifty does not actually work with Thrifty. They said: you booked with "dollar thrifty" which is no longer a partner. There was no other vender at the airport remotely connected to thrifty.Reviewed 5 Mar. 2022

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2.0

Thrifty said "they could not find my reservation" even though it was confirmed by them the day before. They were happy to give me a new booking at almost 3x my original booking.Reviewed 7 Feb. 2022

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2.0

Because I had booked through kayak, they canceled my reservation and I was not alerted.Reviewed 30 Nov. 2021

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1.9

When I arrived they claimed they couldn't access my reservation because their "system had changed." They then quoted me a price that was double what I had gotten when I made my reservation. I went to another company instead because Thrifty refused to honor my reservation.Reviewed 19 Sep. 2021

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6.4

Cons:They presented us a higher total price at first. I had to produce a copy of my booking to get the lower price I had booked the car for. The car had really poor performance. Anything over 50kmph was a lot of effort. It felt like the car was going to break down.Reviewed 13 Mar. 2020

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2.0

Left in trouble by ThriftyPros:nothingCons:Despite turning up on time on the day with a printed copy of the booking confirmation with Thrifty i was told my booking was cancelled and they could not help me. No apology, just matter of fact, we don't care about your booking confirmation we have no cars your booking is cancelled please go away! On one of the busiest days of the year, in a holiday city, i was left looking for an alternative. I eventually found another company in the city, where i had to pay double the price of the Thrifty booking. This company told me that they had been receiving people like me all week as Thrifty had over booked their capacity!Reviewed 4 Jan. 2018

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4.0

Impossible to contactCons:Another driver hit our rental car while in Madrid. Thrifty kept over 500 Euros for the damage until the other driver's insurance. I have been calling and emailing Thrifty Madrid for 2 months and have not yet spoken to a human being, even though the insurance claim was already paid.Reviewed 3 Jul. 2017

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6.0

Cons:The canopy was not able to lock and I was not provided with a padlock as an alternative option.Reviewed 1 May 2017

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6.0

Car was not quite what it was supposed to be.Pros:It was an adequate substitute.Cons:It was old, scratched, dented and not very clean. The back lock was broken.Reviewed 20 Mar. 2017

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3.6

I have experienced the worst customer service at TCons:I had to chase someone to help me with the car inspection, yet customers of a different race from me (white) were allocated two people for the car inspection. When I called to inquire about something I was told to hold for the supervisor, the phone ran once and then he hung up on me.Reviewed 8 Feb. 2017

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9.6

Pros:Great customer service when I picked up the car.Cons:Car was a little dirty still. There was sand in the box in between the front seats. Otherwise a great car.Reviewed 6 Feb. 2017

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More

• 7.5 /10Hertz Car Rentals at Cape Town
• 2.0 /10Dollar Car Rentals at Cape Town

• Has the Thrifty rental car policy in Cape Town changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Thrifty will continually update its policies accordingly. Please contact Thrifty directly for the latest information. You can find up-to-date information on the coronavirus response of Thrifty here: Coronavirus (COVID-19) update from Thrifty

• How much does it cost to rent a car from Thrifty in Cape Town?

  On average a rental car from Thrifty in Cape Town costs C$ 55 per day.

• What is the most popular rental car from Thrifty in Cape Town?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Thrifty in Cape Town.

• How many car rental locations does Thrifty have in Cape Town?

  Thrifty has 2 rental locations in Cape Town. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Cape Town Intl airport (CPT)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Cape Town Intl airport (CPT)?

  Yes