10.0
I always rent from hertz when in South Africa. Always been honest, reliable and great value for the money.Reviewed 10 Jul. 2022
review from![kayak]()
10.0
It was good.Reviewed 24 Feb. 2022
review from![kayak]()
2.0
I told them I didn’t want the additional insurance and they charged me for it anyways. Also please note they are closed at 1 on public holidays. Otherwise the experience was good.Reviewed 2 Nov. 2021
review from![kayak]()
8.0
2 things were not good. I booked to collect a car at 2pm on Sunday and was then told 2 hours before collection that the branch closed at 1. I was unable to change my plans to get there by one so I had to collect the next day only Dropping at the airport was very difficult to see where to drop as the signage is distant and faint.Reviewed 21 Oct. 2021
review from![cheapflights]()
4.0
Pros:The staff had to make efforts to explain the extra money they charge...and its very uncofortable to accept the explanation, and unacceptable, once I'd payed for the rental and insurance previously! It was a bad holiday begining... After this experience, I'm checking my VISA account all the time, to verify the expected refund. The drop off was ok.Cons:You must change the way of doing business. More clear, transparent and balanced value for money. Ca'nt recomend Hertz! Hope Kayak as some usefull feedback to our total insatisfaction!Reviewed 3 Jan. 2020
review from![kayak]()
6.0
Cons:We waited for an hour and 45 minutes for our car. This has been our experience the last few times we’ve used Hertz. No apologies or discounts.Reviewed 3 Jan. 2020
review from![kayak]()
5.6
Cons:Well, the car had too many smart features, which were annoying.Reviewed 25 Oct. 2019
review from![kayak]()
10.0
Pros:Gentleman behind the counter was very knowledgeable, helpful and professional.Cons:Drop off location signs were a little confusing.Reviewed 23 Sep. 2019
review from![kayak]()
2.0
Pros:Nothing, I never picked up the car.Cons:Nothing. I never picked up the car.Reviewed 23 Aug. 2019
review from![kayak]()
10.0
Cons:Pick up at night. Lot not as well lit as I would have preferred going into unfamiliar country.Reviewed 30 Jul. 2019
review from![kayak]()
8.0
Pros:It was a quick process and the car was great!Cons:When I'd call for help over the phone, I was constantly being transferred to different people and having to reexplain what I needed.Reviewed 9 Jun. 2019
review from![kayak]()
8.8
Cons:Queue for pickup took a bit of time.Reviewed 6 Apr. 2019
review from![kayak]()