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2.0
They charged me for fuel when the tank was full. I have a receipt to dispute and I haven't heard back!Reviewed 1 Aug. 2023
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2.0
Actually advertise the underage feeReviewed 18 Jul. 2023
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10.0
It was what I expected other than being charged for a full second day's rental when I only had the vehicle for 27 hours. Perhaps that is standard, but seems excessive.Reviewed 15 Jun. 2023
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10.0
The pick up and especially drop off were quick and hassle-free. It could not be much better unless it was my own car waiting in my garage.Reviewed 13 Oct. 2022
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10.0
Last-minute rental gave us a free vehicle upgrade to a beautiful Chevy Malibu--very comfortable and great highway mileage for an unexpected 600-mile drive. Final bill was a bit less than the original expected cost and drop-off/check-out was efficient and hassle-free. Attendant even spotted my credit card in the cup holder and came running to give it to me! Overall, an excellent rental experience!Reviewed 19 Sep. 2022
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8.0
We had a very good experience getting our car from Dollar in Grand Rapids.Reviewed 25 Jul. 2022
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10.0
The staff were very helpful, and the process was easy and straightforward. I had a great car that was perfect for my needs.Reviewed 11 Jul. 2022
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10.0
The car was not very clean when we picked it up.Reviewed 29 May 2022
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4.0
Being charged additional fees after the fact is a terrible business model. The charges that I agreed to at the time of reservations was not honored. Will never use you again.Reviewed 21 Nov. 2021
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7.9
The cost was very high. There was no assistant in the lot to check out/in car, however, it is COVID! So considering the times we were ok with it. Otherwise all went smoothly. Thank you.Reviewed 3 Aug. 2021
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10.0
Everything was excellentReviewed 24 Jul. 2021
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10.0
Cons:NothingReviewed 7 Jul. 2021
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