Find reviews that mention:
4.0
Their lines were the longest at all the rental counters in Orlando. They didn’t want to note any damage when I picked up but looked over the car with eagle eyes when I returned.Reviewed 5 Jun. 2023
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2.0
They didn’t have enough staff to fulfill my reservation.Reviewed 5 Jun. 2023
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6.0
I believe front desk agent took advantage of the fact that booking said wild card for the car and assigned EV just to charge upgrade fee in order to get a gasoline vehicle.Reviewed 5 Jun. 2023
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2.0
Did not give us a carReviewed 5 Jun. 2023
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10.0
The representative (Masoud) was so professional, helpful, friendly, and kind. The process was quick. The car was excellent. We got a free upgrade from economy to a small SUV. Highly recommend it.Reviewed 5 Jun. 2023
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2.0
Very long, slow moving line at the counter at the Orlando Airport. It took 1.5-2 hours to get through the line. Looking at recent reviews, this seems to be the norm for Dollar/Thrifty at this location. Wish I would have read those reviews before booking. I would have spend a little more to avoid wasting so much time. Awful!!Reviewed 4 Jun. 2023
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10.0
Excellent, and it was not busy.. Good and friendly serviceReviewed 4 Jun. 2023
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10.0
Adelene was amazing! Easy, friendly, overall great experience. Our drivers to and from the airport were super friendly and very helpful as well! One of the best rental experiences we've had!Reviewed 4 Jun. 2023
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2.0
They did not have any cars available. Had to find other transportation options. No respect for the customer and shady business practices.Reviewed 4 Jun. 2023
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2.0
Never received car. Flight delayed, got to rental car building after 11. Dollar booth closed, so needed Thrift’s booth. Around 50 to 75 people in line and only one attendant. After half hour of little progress, go Uber to hotel and never got car. Will ask for refund or creditReviewed 4 Jun. 2023
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10.0
Fast pick up, very friendly staff, amaizngReviewed 4 Jun. 2023
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10.0
No wait and easy pick up as expected. good price and good car!Reviewed 4 Jun. 2023
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